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Northstar Kia

Woodside, NY

Overview
Employees
Reviews
Vehicles
4.5
1,123 Reviews
Our team at Northstar Kia would like to welcome you to our dealership in Long Island City, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Long Island City, you can always count on the professional technicians in our Kia service department, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Long Island City count on the high-quality vehicles and services found at Northstar Kia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact us with any questions!
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61-07 Northern Blvd

Woodside, NY

11377

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Showing 1,123 reviews

October 02, 2024

They were amazing to work with, everything was smooth process. Highly recommend go to Northstar and see Anthony Farrugia!! More

by KANTONACCIO72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Northstar Kia responded

Thank you for your wonderful feedback! We're thrilled to hear you had an amazing experience and that the process was smooth. We appreciate your recommendation and will make sure to pass along your praise to Anthony Farrugia. If you need anything else, feel free to reach out!

October 01, 2024

Great fast service and easy to get to location. People were friendly and mechanic know exactly whats needs to be done. More

by MAGICBUS509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
parts department
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October 01, 2024

Dealer wasn't what I thinking. At the beginning they help me, then were rudeness More

by JCATATE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Urshelle Zanders
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Oct 02, 2024 -

Northstar Kia responded

I’m sorry to hear about your experience. It's disappointing to hear that the service didn’t meet your expectations and that you encountered rudeness after initially receiving help. Your feedback is important, and I’ll make sure to address this with our team. If you’d like to share more details you can reach me at Bsingh@northstarkiany.com, I’d appreciate the opportunity to understand better and help resolve any issues. Thank you for bringing this to our attention. Best regards, Bibi Singh Sales Director Northstar Kia

October 01, 2024

Very professional, always courteous, fast . I always deal with James and Paula from the service center 53-05 woodside . More

by MIHUNGU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Oct 02, 2024 -

Northstar Kia responded

Thank you for your feedback! We’re glad to hear that James and Paula provided you with professional and courteous service. If you need anything else, feel free to reach out. We appreciate your support!

October 01, 2024

This is a great place to bring your vehicle to service because of the amazing crew they have there. They also have a great waiting room and they also notify you what you need to be done when they finish t More

by SARJUED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny R Rosales
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Oct 02, 2024 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team. It’s great to know you enjoyed the waiting room and appreciated the communication about your vehicle's inspection. If you need anything else, don’t hesitate to reach out!

September 30, 2024

Not sure who's Shaun Jones, but looking at his profile picture, he was the snappy guy behind the counter that never introduced himself. We were also dealing with another sales guy named Christian Mena, More

by JERRY93
Purchase Time
Recommend Dealer
No
Employees Worked With
Andrea Gil
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Sep 30, 2024 -

Northstar Kia responded

I’m really sorry to hear about your experience at our dealership. Your feedback is invaluable, and I appreciate you taking the time to share your concerns. It’s disappointing to hear that the level of professionalism didn’t meet your expectations, and I apologize for any frustration caused by the communication you received. I’ll make sure to address this with our team, including the follow-up practices. Your experience should have been smooth and enjoyable, and I’m sorry it wasn’t. If there’s anything further you’d like to discuss or if you have any additional concerns, please feel free to reach out to me directly at bsingh@northstarkiany.com. Best regards, Bibi Singh Sales Director Northstar Kia

September 30, 2024

I worked with Marlon and Shaun they made sure my process was smooth and easy I will come back looking for them they answered all my questions and helped me get into a new vehicle that I really needed More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlon
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September 30, 2024

This place is very comfortable now. The service is pretty good. My service advisor is Awesome keep up the good work. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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September 29, 2024

Northstar Kia ha cumplido con mis necesidades las veces que he asistido al mantenimiento de mi vehículo Sportage 2024 More

by Gustavo mendez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rosario
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September 29, 2024

They were attentive, communicated what was going to be done and provide great customer service. Would recommend this location to any Kia owner. More

by BMA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baker
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