Northside Lexus

We were misled when we bought our Lexus RX450H+ from Northside Lexus. When we ordered the car, we were not told that Lexus has a shortage of key fobs. Months later, when we picked up the car, we Northside Lexus. When we ordered the car, we were not told that Lexus has a shortage of key fobs. Months later, when we picked up the car, we were told the second key would be mailed to us shortly. After a month, we asked about the second key's status. We were told to keep following up with Northside. After months of following up, we were told they would send us a letter when the key was available. IT IS ALMOST 6 MONTHS AND STILL NO SECOND KEY! I do not recommend this dealership. I would not buy a Lexus until they fix their supply problem. I know it does not sound like a big problem, but imagine going to the cart only to find out that your spouse who is not home has the key. Now imagine that happening dozens of times. More

The dealership is clean and the staff is very friendly. I would recommend this dealership to anyone. I would recommend this dealership to anyone. More

Randy Covert was very friendly and worked late to allow me to test drive the vehicle that I purchased. The sign off on the Car Fax report is much appreciated. Very satisfied with my purchase. me to test drive the vehicle that I purchased. The sign off on the Car Fax report is much appreciated. Very satisfied with my purchase. More

Outstanding experience from initial greeting at entrance to driving off the lot. Erica could not of been more efficient, knowledgeable and a true pleasure and relief to work with. She did an excellent job a to driving off the lot. Erica could not of been more efficient, knowledgeable and a true pleasure and relief to work with. She did an excellent job answering all our questions, requests to see multiple options in different vehicles and providing honest feedback. The main reason to return to Northside in the future! More

We had a great experience with Donnie. He was helpful over the phone/internet as well as in the dealership. He was quick and helpful. The dealership was nice as well. He made the whole tra He was helpful over the phone/internet as well as in the dealership. He was quick and helpful. The dealership was nice as well. He made the whole transaction quick and easy. We appreciated him not being pushy as some others elsewhere were. Very refreshing. Will return some day. More

We had an extraordinary experience with Mr. Hector on our first Lexus purchase. We are definitely satisfied. Thank you Mr. Hector. Hector on our first Lexus purchase. We are definitely satisfied. Thank you Mr. Hector. More

First impression of Mark was friendly and approachable. He was truly helpful not pushy very genuine. My husband and I enjoyed our complete experience. Mark is such a hilarious, real lively man. Lexus and M He was truly helpful not pushy very genuine. My husband and I enjoyed our complete experience. Mark is such a hilarious, real lively man. Lexus and Mrak has two new customers for life😃☺️. The Livingstons More

They were professional and courteous, especially Lisa. The whole place was clean, modern and welcoming. I enjoyed my experience at Northside Lexus. The whole place was clean, modern and welcoming. I enjoyed my experience at Northside Lexus. More

This is our first experience owning a Lexus. From the point of sales to purchase it was an excellent experience. Julio was very personable; knowledgeable and patient as we did a few test drive From the point of sales to purchase it was an excellent experience. Julio was very personable; knowledgeable and patient as we did a few test drives. He also reviewed how to use the vehicle before we took it home. We are very glad we purchased the Lexus NX350 hybrid. It is an intuitive well built vehicle. The folks at Northside Lexus are all very helpful and friendly. We would highly recommend working with Julio. More

This is the ONLY Lexus dealership that I will ever work with!! Joe & Darrell were wonderful! with!! Joe & Darrell were wonderful! More