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Northshore Motors

Syosset, NY

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147 Reviews

180 Michael Dr

Syosset, NY

11791

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147 Reviews of Northshore Motors

August 26, 2022

Worst dealer I ever done business with can even get to talk to anyone I tried to resolve but I can anyone to answer More

by Truckit0720
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FELIX TEJADA
Aug 26, 2022 -

Truckit0720 responded

Still waiting for any information to resolve our problem please give me a chance to pay the difference and send keys and title

August 06, 2022

All they care about at that place is ripping people off. No respect. I won’t refer no one there. Finance Manager is rude and not keeping his words. When I will change my car I won’t buy from them. You go at More

by montreuilroberto
Recommend Dealer
No
Employees Worked With
Kyla is the best!
Aug 11, 2022 -

Northshore Motors responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 06, 2022

Tardan mucho en dar respuestas al cliente. Hay que insistir para ser atendido. No devuelvrn las llamadas y su call center no es práctico para nada. Deberian tener mas lineas telefónicas y ma More

by alisanazul
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyla
Aug 11, 2022 -

Northshore Motors responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 25, 2022

Do not buy from these people. They are scammers, liars and very unprofessional. They will list a certain price and then charge you an addition 5000 over the listed price. They are More

by JaGo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony D, Kelly Rodriguez, IRIS S., FELIX TEJADA, KEVIN PRATT, RAYAN REID
Jul 29, 2022 -

Northshore Motors responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

July 21, 2022

I bought a Car from here and my experience was the worst ever, Felix and the the financial guy lied to me, they told me that my quote’s we’re going to be certain amount of money 💰 but at the end things wer More

by Yale0600
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FELIX TEJADA
Jul 25, 2022 -

Northshore Motors responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 17, 2022

I deeply regretted going this dealership they only care about your money and when you find any problem with car know that you’re on your own there will never return your calls and they are very irresponsib More

by Bassirou
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla
Jul 21, 2022 -

Northshore Motors responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 12, 2022

Worst experience of my life. Basically I didn’t get the car. They took my money and then said the car wasn’t ready.. For a whole week they didn’t return my calls and when I did s More

by chorale.bogeys-0j
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chante
Jul 16, 2022 -

Northshore Motors responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 02, 2022

customer service is awful. all they care about is getting the sale and you’ll never hear from them again. they sold me a car with rotted out tires. good luck, i would go elsewh More

by deerose
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chante, Frank, Michael
Jul 07, 2022 -

Northshore Motors responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 17, 2022

Best dealership in New York! ! Trust me they will approve you and you'll be driving home the same day thank you guys ! Especially to my sales person Karina! More

by bharose1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina
Jun 20, 2022 -

Northshore Motors responded

Thank you so much for choosing Northshore Motors! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 10, 2022

I was interested in buying a Land Rover and I had left a deposit and someone else bought that car. I called to get my money back but they only give me excuses, they just tell me that the financiers are goin More

by medinaperes12
Recommend Dealer
No
Employees Worked With
IRIS S.
Jun 13, 2022 -

Northshore Motors responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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