North Texas Direct, LLC
Mansfield, TX
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119 Reviews of North Texas Direct, LLC
Bought truck. Complete fraud. Pictures not what was delivered. Parts missing, not starting, bald flat tires, different wheels. Complete trash that didn't pass road inspection. Their words: gorgeou delivered. Parts missing, not starting, bald flat tires, different wheels. Complete trash that didn't pass road inspection. Their words: gorgeous truck, runs as new, brand new tires. Fraud fraud fraud. See you in court. More
Complete Fraud! truck pics online super nice! What was delivered was NOT aloud on the road! delivered truck is completely fraud! Wheels were swapped, NOT new tires as stated and bald flat tires! Dents delivered was NOT aloud on the road! delivered truck is completely fraud! Wheels were swapped, NOT new tires as stated and bald flat tires! Dents and scratches all over truck, parts missing, starts some times. Ad stated runs as new! COMPLETE FRAUD BE AWARE! I have a lawyer who is working the case but looking for the best to get this company in alignment so this doesnt happen again. I dont care if I have to spend another 25K to expose them. Building website and ads on Craigslist as well as Ebay to expose them. More
I must agree with most previous reviews. I can't say I found this dealership to very professional(to say the least). Here my thoughts: 1. Online pictures are deceiving 2. Dealers are deceiving and unpro found this dealership to very professional(to say the least). Here my thoughts: 1. Online pictures are deceiving 2. Dealers are deceiving and unprofessional (they all wore flip flops and t-shirts). Indeed not the usual attire I've come to see at other dealerships. However they were nice, not particularly professional, but nice. 3. Their place of business appear to be a mere "junk yard", I mean the vehicles are literally just driven onto the lot, therefore allowing no parking for customers. You honestly can't seperate their "for sale" vehicles from the customers parked vehicles. It's awful! 4. Upon arrival, no one is there to greet you. After standing outside for about 10-12 minutes (I timed them) I ended up going inside, only to stand around while those who actually worked there simply walked right pass me. Finally someone asked to assist me(sorry but I didn't time that). 5. They do NO financing!!! You MUST provide your own means of financing. 6. The vehicle that I purchased had a horrible stinch in the truck area.(didn't notice til I was home with the vehicle) Which no one felt necessary to mention prior to my visit(I wonder why). However the inside was very nice and indeed well kept. 7. The vehicle that I purchased had no vehicle manuals, I was advised to go online and pay for that if I wanted that (seriously?) This was brought to my attention after all papers were signed for purchase of this vehicle. 8. Last but not least, the vehicle that I purchased had to be serviced (not for a scheduled maintance)about 3 weeks after purchase. 5000 in repairs!!!!! 9. Save yourself a lot of trouble, shop somewhere else. 10. Really suggest Texas Liquidators make some major changes.....immediately!!!! I WILL NEVER DO BUSINESS WITH THEM AGAIN NOR WILL I RECOMMEND ANYONE!! It's a major JOKE!!!! More
Bought a 25,000 dollar pickup from these people online. The pickup looked great in the ad. I drove to texas to pick up the pickup and it was about what the ad said (few more scratches and dings). Nobody wa The pickup looked great in the ad. I drove to texas to pick up the pickup and it was about what the ad said (few more scratches and dings). Nobody was around when I picked it up. Started it up and realized the muffler had a HUGE hole in it and was super loud. The ad said the exhaust was great condition. Got the pickup home and realized I didn't get a spare tire, again, it was advertised with a spare tire. I called down there many times, and they always had to "check with the boss" who was never there and call me back. They NEVER called back. I finally talked to Greg, the boss, and he started cussing at me and told me to never call back again. All in all, I never got a spare tire and had to fix the exhaust at my expense. THEY ARE A BUNCH OF CROOKS AND SHOULD BE REPORTED TO THE BETTER BUSINESS BUERO. (which im working on). DO NOT buy from this dealership, they will rip you off. 380-5415 More
This vehicle i purchased was very well kept and as described. I purchased a BMW and i love it! The sales woman, Lynn was great! She was very helpful and for the little things i asked for they fixed. I described. I purchased a BMW and i love it! The sales woman, Lynn was great! She was very helpful and for the little things i asked for they fixed. I was very satisfied and would really recomend this buisness to everyone. More
I live in louisiana trying to get tags for boat trailer all i need is a texas registration and havent been able to get any satisfaction they are always looking into it this is really the only gripe i have all i need is a texas registration and havent been able to get any satisfaction they are always looking into it this is really the only gripe i have with them but i just cant get any satisfaction More
This was my first time purchasing a vehicle such as this via Ebay. Because this was my first purchase of its kind using this medium, I had asked the dealer repeatedly regarding the condition of the van and via Ebay. Because this was my first purchase of its kind using this medium, I had asked the dealer repeatedly regarding the condition of the van and had been assured and reassured that there would be no surprises. Questions I had asked and responses received were: Q – Do you have any service records or other history regarding the van or work done since you took possession? A – We only have the CARFAX report and have done no work to the van since receiving it other than detail the inside and outside. Reality – Upon arrival to the dealership, I immediately noticed painted tape all over the driver’s side rear sliding door and rear quarter panel signaling that the van had been painted. Upon questioning this finding the dealer went and pulled a folder of service records on the van and showed me that they not only painted the aforementioned body panels but they had also painted the same on the passenger side as well as the front and rear bumpers. My reaction was immediately that I had been deceived, there had been more than just cleaning work done on this van and they did in fact have service records that they had purposefully withheld from me even though I had repeatedly requested them. Q – I have never purchased a vehicle like this and am nervous, if I get there and find that the vehicle is not what was agreed upon based on the photos and listing, what happens, specifically regarding refund of the deposit? A – We don’t want no problems. If you get here and there are problems with the vehicle and you decide not to buy it we’ll refund your money. There won’t be any problems, it’s exactly as you see it. There’s nothing wrong with this van. Reality – As mentioned, there were problems. The van had body work done to it. Additionally, the photos did not show interior panels that were popped (behind driver’s rear sliding door), stains on the ceiling, the floor, the seats, and on the passenger rear sliding door (looked like a soda had exploded in the vehicle). Additionally, the photos did not show that the rear seat mounts were badly rusted. When the cleanliness of the vehicle was brought up, the dealer took it back to their “shop” and gave it a once over. It came back (interior panel fixed) soaking wet, inside and out. The seats had standing water on them, the carpet was drenched, the cupholders had water in them! It appeared they literally hosed the vehicle out with a garden hose. Q – Does the vehicle have any weird odors such as cigarette or animal or other offensive smells? A – This vehicle is great. There are no smells, you will be very happy with this vehicle. Reality – The vehicle had a very weird, overpowering perfumed smell. It was overpowering. Upon further inspection, there were numerous perfume packets scattered all over the vehicle, under seats, in storage bins, on seats, on the floor, in the back cargo area, all over the vehicle. The vehicle may have not had an animal or cigarette smell but the over abundance of air fresheners and the discovery of all the previously mentioned stains and other work led me to believe that something was being covered up regarding smells. In pictures and on the advertisement, this vehicle appeared very good. During several phone conversations and email correspondence this vehicle sounded not only to be in good condition but a very well maintained pre-owned vehicle. The reality was this vehicle, although it checked out on Carfax, might as well have been in a flood. There was even sand in the floor vent behind the passenger’s rear sliding door. Upon finding all this and everything previously mentioned, I felt like I had been seriously misled and certainly did not feel I could trust this dealership or anything about this vehicle. I expressed my concern to the dealer and said I would not be purchasing this vehicle and inquired about getting my $500 deposit refunded. The deposit was made via credit card, verbally over the phone, nothing was or ever has been signed regarding this vehicle. They put me on the phone with the “owner” who very politely berated and belittled me. I explained to him my situation ($170 flight, $39 cab fair from airport to dealer, discussions with and reassurances from his sales staff). I even tried to reason with him by saying I was purchasing this vehicle for my wife and 1 year old son and if he were in my shoes, would he purchase the same vehicle after finding all the aforementioned surprises. He responded by stating HIS wife drove a brand new 2008 vehicle. This was not a necessary comment and made me feel as though he were trying to belittle me. I didn’t appreciate the comment and told him that I expected my full deposit back and he said there was no way he would give the deposit back. The conversation ended by him stating in what I felt a threatening toned statement, “I think you are making a big mistake by not buying this vehicle”. On a whole I feel that I More
This dealership is a total SCAM. Please avoid at all costs. He takes your deposit and when you find that he has lied about the condition of the vehicle he keeps the deposit. costs. He takes your deposit and when you find that he has lied about the condition of the vehicle he keeps the deposit. More