North Texas Direct, LLC
Mansfield, TX
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119 Reviews of North Texas Direct, LLC
WORST EXPERIENCE EVER! they do not appreciate their WORST EXPERIENCE EVER! they do not appreciate their military men and woman and will try to take advantage of anyone just to make a buck!!! then they WORST EXPERIENCE EVER! they do not appreciate their military men and woman and will try to take advantage of anyone just to make a buck!!! then they will threaten lawsuit when you return their vehicle which almost kills you!!! More
I bought a 2008 F-150 through them off e-bay and they said it was 4WD when in fact it was 2WD. I bought airfare before discovering the error on my own and even though it was their mistake they refused to said it was 4WD when in fact it was 2WD. I bought airfare before discovering the error on my own and even though it was their mistake they refused to refund the airfare cost. eBay did nothing to correct the issue and will allow other members to be ripped off just like I was! More
Purchased a Dodge Dakota which I saw on Ebay from Texas Auto Liquidators and they carried a 100% customer approval rating. Did my research on Car Fax, looked at all of the photos, looked through their mec Auto Liquidators and they carried a 100% customer approval rating. Did my research on Car Fax, looked at all of the photos, looked through their mechanics report. Spoke with Lynn who informed me all of their vehicles go through a thorough check before being put up for sale and looked through the mechanics documents. Live out of state and picked up the vehicle on a Saturday. Immediately found out it had an aftermarket Thrush muffler on the vehicle which was extremely loud and not disclosed in the ad. Even before I got to the north end of Dallas the check engine light came on! It was late and I had to get back home so I kept on going or else I would have turned around right then and taken it back. Discovered on the way home also that the windshield washer pump doesn't work. How can you not discover that if it has been so called thoroughly checked out? Got it home and took it to my mechanic who discovered $900 worth of suspension trouble. New tie rod ends, ball joints, etc. The reason the check engine light came on is because the catalytic coverters are bad. He told me the only way that would have not constantly been on is because it was reset so it would not be on until I got out of town. He even did it again for me before I left the shop and sure enough it came back on in about 20 miles. I have tried contacting Scott with no response on what they intended to do about this or why the check engine light was not disclosed. Would never deal with this company, they are dishonest and don't care about the safety of the vehicles they sell. Stay away. More
I first saw the boat I purchased from this company on Ebay. Their rating on Ebay was at the time SPOTLESS, I wish I had done a better search on them before I bought the boat. I dealt with Brian. I ask Ebay. Their rating on Ebay was at the time SPOTLESS, I wish I had done a better search on them before I bought the boat. I dealt with Brian. I asked 3 specific questions. I asked if there was any gelcoat damage, he said no, and there is. I asked if the interior was torn, he responded that the interior was perfect, and if there was any damage, their inhouse people would fix it before it left. I then asked if there were any issues, which he of course responded NO. I then gave them a deposit, and financed the remainder, which also included shipping from Texas to New York where I live. While speaking to Brian, I asked him 3 times to PLEASE WINTERIZE THIS BOAT as it was mid november up here when I purchased it, and it was getting cold up here in a hurry. He promised me that they winterized all boats sold. Transport was delayed for numerous days, actually two weeks into early december after a WHEEL FELL OFF THE TRAILER!!! REALLY??? then in it's travels up here, TWO ADDITIONAL TIRES BLEW OUT!!! The boat gets here and has gelcoat damage, interior is torn, boat is completely full of water from the storms it was transported in, and the engine block was frozen due to them not winterizing it. They of course say "no warranty", but i'm not after warranty, i'm saying it's negligence, and as long as I live I am not done with these xxxxxxx. I'm currently out just under $10,000.00 on repairs to this boat, and still may lose it to repo as they never gave me a bill of sale, so I to this day cannot register this boat in my name, which the finance company needs their name on the title in case I for some reason default on the loan which I have not. I have optained a lawyer, and will persue all avenues of setting this mess right. I've owned this boat for just over a year now, but mark my words xxxxxxxx. I'm coming for you. Avoid at all costs, save yourself any and all aggravation. Do not believe one word out of these people's mouths. More
Made a deal with brian for a truck they had listed on ebay. Decided to call with some questions as to the vechicle and how to ship. I was assured they ship close to a thousand vechicles a year. Left bria ebay. Decided to call with some questions as to the vechicle and how to ship. I was assured they ship close to a thousand vechicles a year. Left brian a non refundable deposit and then i wired the balance to them in full. I was told the truck would ship out in twenty four to forty eight hours. Its been close to ten days since they have been paid, and all i get is excuses on why the truck is still there in there lot. Or at least i hope it is. i was finally told by brian that they make no money on shipping and that they arrange this as a convienence. Still truck is still there, Only thing that has changed is that brian went on vacation for ten days. Now i have been dealing with scott who seems to be honest, but has not returned a single call of mine.I call, He tells me he is checking on things and will call me back, but he never calls back. When i call him, again he is very nice to talk to, But no real answers to my questions. They have 24.000.00 thousand dollars of my money. And No answers for me. And all of this before i even see the truck. Huge mistake on my part. My opinion is unless you live around the corner from this place, Stay away. They do not at all now how to conduct buisness properly. I will give you a update as to if the truck is what they say it is. That is if i ever see it. And a total time it took to get from texas to New Jersey. So update. I did receive the truck. i was lied to by brian as to the fact that he knocked off 200 dollars of the shipping cost, all of which he told the trucker to get the 200 in cash from me at delivery. which i had no choice but to pay. and now on to the truck. they had over forty pictures all taken in there so called shoroom shop garage, truck looked perfect in the pictures. but came with four burn holes in the driver seat. numerous small dents throughout the truck. granted i didnt expect it to be perfect either but come on.driving light and bezel broken, pictures all taken perfect so nothing would be noticed. insert for the console cup holder missing. over all nothing but a horrible experiance. also when i got the title someone between the last owner and texas auto liqidators put on ten thousand miles since sold. most likely used for towing being what the truck is.Get this found this truck on ebay. and they have perfect feedback. i guess due to the fact that once you talk to them on the phone about anything, they get you to do there digital paperwork. and nine times out of ten, do the the deal outside of ebay.so they somehow save money, and you cant leave feedback. these people really suck. if you want any more info, feel free to email me @ mike4401@verizon.net More
Bought my truck after seeing it on Ebay. After driving 7 hours, it wasn't ready and had the red "needs work" light on. Turns out it needed an oxygen sensor, new locks on the front doors, new tires, the 4 w hours, it wasn't ready and had the red "needs work" light on. Turns out it needed an oxygen sensor, new locks on the front doors, new tires, the 4 wheel drive didn't work and it needed a clutch and fly wheel. I didn't know any of this until after the paper work went through and we were on the way home. Blame it on my naivete, but nothing was made aware to me and they refused any and all communication regarding compensation or replacement. Totally sucked. NEVER buy from them. Or else bring someone with you that knows about cars and they can't lie to. Also, read the other reviews. More
I wish I had seen this site before putting a deposit down to hold a car they had. Part of the reason I decided to purchase from this dealership was because it has a "Top Seller" rating on Ebay. Unfortu to hold a car they had. Part of the reason I decided to purchase from this dealership was because it has a "Top Seller" rating on Ebay. Unfortunately for buyers, this is misleading. They may sell a lot of vehicles (man, I hope this is not the case) but they misrepresent what they have, are unprofessional, etc. Moreover, their "salesmen" are pathetic - they don't greet you on the lot, they're pushy, misinformed or completely misleading on the condition of their vehicles, etc. When I arrived at the dealership, I had to wait over 30 minutes from the moment I stepped one foot on the lot till I was greeted and shown the vehicle I made a deposit on. As many before this posting have stated, the vehicle was advertised as in like-new condition and no problems, whatsoever. However, when I saw the vehicle, it had visible front-end damage, scratches and dings not present in the pictures they listed, and a burned out clutch. I wasn't able to take the car for a drive as the clutch was so worn out, it wouldn't grab 1st gear. I've no idea how they managed to pull it up for me. After telling the salesman that I would not be purchasing this vehicle afterall, he made comment that my deposit was, therefore, forfeited. His demeanor also turned from being "helpful" to, pardon me, a xxxxx. He mentioned that I was just another tire-kicker and probably couldn't afford the vehicle in the first place. His comments couldn't be further from the truth as my primary vehicle is a late model, luxury import. But that's besides the point... I am still awaiting the return of my deposit. If it remains in their possession, my attorney will be filing the proper paperwork against them. I would not recommend this dealer to anyone. They mislead customers, are unprofessional, and dare I say it, are con artists. By the way, oh angry salesman, you lost a customer, future purchases and referrals, and the deal. I bought a brand-new version of the vehicle you tried to sell me, the very next weekend. It may have cost a bit more up-front but after seeing the junk you're peddling, I'm sure it'll cost less in the long-run! More
Vehicle I bought on-line was advertised as having leather, but when I received the vehicle it had cloth interior. The dealership refused to make any kind af adjustment or to refund my full purchase p leather, but when I received the vehicle it had cloth interior. The dealership refused to make any kind af adjustment or to refund my full purchase price to include shipping. The vehicle is not worth what I paid without the leather as this option adds value to the vehicle. I would not recommend making a purchase from this dealer. More
Somehow manage to get a truck pass inspection with bad tread, missing lug nuts and stud missing as well. When asked how it passed with all these things wrong. They claimed they didn't know anything about tread, missing lug nuts and stud missing as well. When asked how it passed with all these things wrong. They claimed they didn't know anything about it. The are very shady and so are the "inspectors" they have inspect their cars for state inspection. I would never ever buy or let anyone I know make the same mistake. Save yourself a headache and go somewhere else. These guys do not care about your safety. They are only there to take your money. Get better service and quality from a junk yard. More
This dealership showed us a clean car fax (nothing but oil changes and routine service). Went to get the truck insured and they discovered 4 wrecks in 3 years on the truck. Cost us a fortune to insure and oil changes and routine service). Went to get the truck insured and they discovered 4 wrecks in 3 years on the truck. Cost us a fortune to insure and already $3,000 in repairs. And it still breaks down. Do not trust these people they are all about finding the cheapest cars and selling them for the highest price. I understand that is the business they are in, but it is very shady to show falty car faxes. More