North Penn VW

"Buying from a team that believes in their cars!" This is our 3rd VW and its our first TDI Sportwagen! Great experience working with Joe Dephilipo and the North Penn Team. Joe found the exact car we This is our 3rd VW and its our first TDI Sportwagen! Great experience working with Joe Dephilipo and the North Penn Team. Joe found the exact car we wanted and brought it in from a distance. Joe also sold us our first Passat in 1999. This dealership is friendly, prompt and accommodating. Paperwork was handled quickly with assistance from Jason making the overall experience from test drive to procurement an enjoyable experience. Facilities are immaculate and well organized. No pressure, clear and patient feedback to all of our questions and fair pricing from the onset let us know that we are valued as customers. The car? This car is an absolute blast and built well for the long haul much like our last two VWs. Thank you North Penn More

Best dealership experience ever. I have had a lot of typical "frustrations" with other dealers, patronising/pushy/ attitude etc. After checking on a new car price (we never considered I have had a lot of typical "frustrations" with other dealers, patronising/pushy/ attitude etc. After checking on a new car price (we never considered a new car) through USAA, North Penn came up very competively. I rang them and Tim answered. Immediately he was friendly and very knowledgable answering quite obtuse questions. My wife and I reluctantly shleped across form NJ having just visited a few other dealers and she was in no mood to be going to another one. When we arrived Tim had everything in hand and even though now late in the evening was calm and spent a lot of time trying out 2 different Jetta wagons and answering my Wifes queries. We left without any pressure from him. He kept us informed and even though we did go to 2 other dealers closer they were no where near overall such a good experience. The other dealers promised to match the deal from North Penn but ultimately couldn't and quite frankly even had they been better by a few $100 we would have still driven the extra distance to give North Penn our business. I had to leave for a trip when my wife picked up the car, and again Tim couldn't have been more helpful taking my wife through it slowly and methodically. The whole experience from the quality of the facility/staff/coffee/backup etc etc was top notch and so I heartly recommend North Penn and Tim Notarianni. Thanks. More

Outstanding car-buying experience! I drove down from Reading to test drive a 2014 Jetta at North Penn and couldn't be happier that I made the trip. I'm pretty familiar with VW's produc I drove down from Reading to test drive a 2014 Jetta at North Penn and couldn't be happier that I made the trip. I'm pretty familiar with VW's product, and the whole VW dealership experience in general, but after dealing with North Penn I can truly say they stand above the rest that I've seen. I worked with Bill Kurz. Bill was friendly, courteous, accommodating, entirely professional, and gave me absolutely no b.s. He earned my respect very quickly in the process and it made everything that much easier. I couldn't be happier with my buying experience at North Penn and I have every reason to believe their service department will provide the same outstanding experience. More

Great Experience Overall at North Penn VW We drove two hours (124 miles) to look at and buy a 2011 Golf TDI. And I must say that the car was everything that it was described to be by Greg Holl We drove two hours (124 miles) to look at and buy a 2011 Golf TDI. And I must say that the car was everything that it was described to be by Greg Holland over the phone. The sales staff, Bill Kurz and Fred Shelp, were very accommodating even when we had to wait to get the service department to fix something before we could take the car. I would recommend North Penn VW to anyone up our way and tell them "It's worth the drive" to check them out. Thanks Again for all your help. Rich K. More

Used car purchase with North Penn VW In May 2014, I purchased a used VW Passat from North Penn VW. I worked with Greg Holland, who was very professional and helpful. I bought the car with In May 2014, I purchased a used VW Passat from North Penn VW. I worked with Greg Holland, who was very professional and helpful. I bought the car with no warranty from the dealer, since the service records showed that it had been treated very well. I ran into some trouble soon after the purchase, and after some phone calls and emails, took the vehicle back in for service. The trouble turned out to be very significant. Even though I had purchased the car with no warranty, North Penn VW paid for a significant portion of the cost and did great work on the vehicle. They were unaware of the issues the car had and made it right when they found out. Derek Fitchett was very helpful and apologetic after learning about the situation. Finally, their service comes with a free car wash, and their detailer does a fantastic job. Bill Sansom is a great guy to work with in the service department. He is very friendly and knowledgeable. More

North Penn Imports - Excellent Place to Shop I just purchased my 4th car from NP Imports. The staff is great - patient, knowledgeable and no pressure. I would recommend them anytime! I will de I just purchased my 4th car from NP Imports. The staff is great - patient, knowledgeable and no pressure. I would recommend them anytime! I will definitely by my next car from them. Bill was really nice. Enjoyed talking about our dogs with him! More

Sales Experience at North Penn Volkswagen Going to visit the dealership I was interested in looking at a used VW Jetta. The experience here was great. My salesman gave us multiple options and Going to visit the dealership I was interested in looking at a used VW Jetta. The experience here was great. My salesman gave us multiple options and wanted us to be comfortable with our purchase. We left with a 2012 Jetta GLI. I absolutely love it and would recommend this dealer to anyone interested in buying a Volkswagen! More

The Best of the Best! From the first moment i walked into the service department the person couldn't have been more obliging he was very courteous, caring individual and we From the first moment i walked into the service department the person couldn't have been more obliging he was very courteous, caring individual and went out of his way to make you feel like you were the most special person around which is very rare in this date and time. I've always thought that VW's had the best of everything and that's the quality that you get with owning and buying a VW which is why I bought the vehicle I did.. My hats are off to all of the people at North Penn VW from the salesmen who sold me my Passat SEL (Joe DePhillipo) to the service department (Bill Sansom) they are the best so they don't have to worry about the rest!!! Thank you so much to you both for making me feel so special! Yvonne Finnegan More

Friendly, knowledgable, got everything done on schedule. very easy buying experience. Answered all of our questions and let us try any vehicle we wanted to. Got us the option we wanted for no additional cha very easy buying experience. Answered all of our questions and let us try any vehicle we wanted to. Got us the option we wanted for no additional charge . More

This dealership is awesome! The people we dealt with (Derek, Tim, and Jeff) were all great. They were all very friendly and at no point were we pressured in making a decision with the purchase of our n (Derek, Tim, and Jeff) were all great. They were all very friendly and at no point were we pressured in making a decision with the purchase of our new, slightly used, Jetta. The whole process was very smooth and to top it all off, we got a great deal. Thank you very much guys and remember to keep an eye out for my future TDI Sportwagen! Sincerely, Omar and Hamdy More