North Penn VW

Fantastic Sales Consultant Sales consultant had excellent expertise of the Golf SportWagen and other Volkswagen products. Would definitely purchase another vehicle from him. T Sales consultant had excellent expertise of the Golf SportWagen and other Volkswagen products. Would definitely purchase another vehicle from him. The sales consultant had a fantastic personality. The Business Manager was also very efficient and knowledgeable. More

Absolutely Perfect My wife and I never felt like Matt was trying to sell us a car. We met him, test drove 1 car that we purchased and had a totally non car related conve My wife and I never felt like Matt was trying to sell us a car. We met him, test drove 1 car that we purchased and had a totally non car related conversation for a little while. No pressure ever. I couldn't be happier that we made the trek out there. Matt came early the next day to finalize the deal and the whole dealership welcomed us with our dog, Tucker who is recovering from surgery. Best car buying experience I've ever had. First VW but if this car works out I will definitely return to these guys for my next purchase. Our time with Jason from the Finance dept was short but still very stress free considering we were spending a good deal of money. Thanks Matt and Jason. Again absolutely perfect! More

Dealing with Friends I've actually always been a bit intimidated when it comes to dealerships or service places. With North Penn VW, everyone is incredibly friendly. There I've actually always been a bit intimidated when it comes to dealerships or service places. With North Penn VW, everyone is incredibly friendly. There's nothing short of a pleasant experience whether talking to a salesman, financial manager, or service representative. These guys constantly blow me away with how well their customer service is. This is definitely the best experience I've ever had with a dealership. More

Great experience for our used car search Great experience - no pressure and no judgement that we were looking for a less expensive used car. Irv was very helpful. Jason was great in getting Great experience - no pressure and no judgement that we were looking for a less expensive used car. Irv was very helpful. Jason was great in getting the car loan for us. More

A dealer you can trust My family has been dealing with NP for thirty years. A Golf, three Passats, three GTI's, CX-5 (next door at the NP Mazda dealership, they're great as My family has been dealing with NP for thirty years. A Golf, three Passats, three GTI's, CX-5 (next door at the NP Mazda dealership, they're great as well), and as of last week, my new amazing 2015 VW Touareg. The number would have been way more if not for my 10 year obsession with Saab's, but I digress - we all make mistakes. I've always liked the people who work at NP, they are a friendly group, easy to deal with, and very professional. You will not get beat up, lowballed, or bs'd at North Penn. They are straight shooters. At delivery, Tim did a great job of explaining the intricacies of the high-tech Touareg to me, in a way that I could understand (I'm 67 - trying to get along in a 20-something electronic world), and Jason breezed through the paperwork at a nice pace - I never felt rushed. More

Great Experience Joe was a pleasure to work with. He provided great service and went above and beyond to accommodate us. Throughout negotiations, Joe was always fair a Joe was a pleasure to work with. He provided great service and went above and beyond to accommodate us. Throughout negotiations, Joe was always fair and presented reasonable counters. Jason was also very knowledgable of the program options. Overall, I am very satisfied with my car and the service i was provided. More

Purcahse of New Jetta! I was very pleased with the entire process of purchasing my new car. Joe was very throrough in explaining important facts about the car and took time I was very pleased with the entire process of purchasing my new car. Joe was very throrough in explaining important facts about the car and took time after my purchase to show me the workings of my car. I would definitely use and recommend the dealership to others. More

Worth The Drive Yes, it was well worth the one and a half hour drive to Colmar. Shopping on the internet was a first for my father and myself. So during our Saturday Yes, it was well worth the one and a half hour drive to Colmar. Shopping on the internet was a first for my father and myself. So during our Saturday morning drive we discussed having to test drive our new vehicles and wondered how long of a day we would have. Well, it was the best experience we had in dealing with a dealership. My dad bought a pre-owned vehicle and I leased a VW Jetta. Tim not only knew absolutely everything about both cars, but he took the time to make sure we understood all the details before we left that day. It was a great experience. Staff was so friendly, informative and a pleasure to deal with. I will not go anywhere else to shop for a vehicle. More

Very Good Car Buying Process First time I was ever in the dealership was about a month ago. Was received by Greg Holland. Shared with Greg that this was going to be a gift for my First time I was ever in the dealership was about a month ago. Was received by Greg Holland. Shared with Greg that this was going to be a gift for my two sons. Greg took the time to make us feel welcomed and explained everything to me and my son about what the features were of the Jetta. He listened to what our needs were and saw that we found the right car for our needs. Afterwards dealt with Jason to complete the transaction. He was honest , pleasant not trying to sell us a bunch of options we didn't need. Thanks very much North Penn. We will be referring you. More

I was Treated Like a Person and Not a Walking Wallet From the minute I was contacted by the internet rep Shawn Shaffer, my North Penn VW experience was nothing but pleasant. Shawn highly consider my desi From the minute I was contacted by the internet rep Shawn Shaffer, my North Penn VW experience was nothing but pleasant. Shawn highly consider my desires/questions regarding the GTI Autobahn and paired me with not only the best Sales Rep I've had the pleasure to work with, but with someone who is genuine with people and just "Gets It". Matt Treichel was this individual and there is no one else I have met or dealt with in any sales field that was as knowledgeable about their business and up front with everything. When my VW experience concluded, Matt made sure I was in good hands with John Balassis and Jason Hartman to finalize pricing I was happy with. More