North Penn VW

Excellent experience as always This is our fourth car purchased from North Penn VW, and another excellent experience. The thing I really like about North Penn is that they always This is our fourth car purchased from North Penn VW, and another excellent experience. The thing I really like about North Penn is that they always bend over backwards to find me the best available car for my needs. Greg Holland is our sales rep. He is always available to answer every question, make suggestions, and guide us through the process without any pressure or the usual hassle you get from other dealers. He always tries to match us to the right car without overselling, even making recommendations that we may not have thought of when we started. After all of the e-mails (and multiple visits for test drives), the buying process itself Is a dream. I have found that the team at North Penn consistently provides the best available pricing on the cars we purchase. The trade in values are always better than we get anywhere else. The closing process is quick, efficient, and drama free. Jason Hartman was the finance manager for our most recent purchase, and he and Greg had us in and out with our new car in about an hour. I should also note that the service department is the best in the area. Fast, friendly and informative. I have had several service visits there, and wouldn't go anywhere else. We'll buy our next VW from North Penn. I can't recommend these guys enough. More

Above and Beyond I have been a loyal North Penn VW customer since 2010. Dealing with sales professional Bill Kurz, we addressed potential options moving forward. I a I have been a loyal North Penn VW customer since 2010. Dealing with sales professional Bill Kurz, we addressed potential options moving forward. I am happy to say they put me into the VW that most fit my wants, needs and means. To begin, North Penn has a TOP-NOTCH Service Dept, second to NONE regarding prompt and stellar maintenance care for my VWs over the years. On the Sales end, Bill has just OUTDONE himself each and every time I have been in since my first visit @5 years ago. Jason Hartman, a Business Mgr, was very approachable and professional as he helped walk me through finalizing my transaction. It is a real reflection of an EXCEPTIONAL dealership when you KNOW, from the minute you walk in the door, WHATEVER the concern, you can trust that these folks will do whatever they can to work with you to give you the service you require. More

Excellent They were very accomodating, easy to work with, professional, friendly and overall a wonderful experience. I also spoke with Shawn Shaffer his name w They were very accomodating, easy to work with, professional, friendly and overall a wonderful experience. I also spoke with Shawn Shaffer his name was not listed below. More

Took the time needed with me Things went as they should!!! Salesperson took time, NO pressure on me. It was a great experience. What was even better, the next day, after buying a Things went as they should!!! Salesperson took time, NO pressure on me. It was a great experience. What was even better, the next day, after buying a car, I came back with my wife. The salesperson, Joe went over the car's features with her. And took his time doing that. Yes, I would recommend these people, how could I not? More

quick easy process to buy my car North Penn was great to work with! I've used them for service in the past but this was my first car buying experience with them and I would definitely North Penn was great to work with! I've used them for service in the past but this was my first car buying experience with them and I would definitely go back. I basically knew what car I wanted when I came to north penn but Bill made the entire process easy. He gave me a great offer to start and even though I waited two weeks to come back and buy the car when I had time he still was just as accommodating. They kept the price they had given me even though they sold the car I was looking at. They brought in a car from another dealership in 2 days. And then they kept all the paperwork quick and easy as well. I worked with Fred Beans on my last car and the finance part took probably 3 times as long. They didn't push to sell me things I didn't need and explained everything I didn't understand. Overall a great experience!! More

Highly Recommend North Penn employees are first class. This was my third lease from Matt Treichel. Folks don't waste your time and hard earned money going to any other North Penn employees are first class. This was my third lease from Matt Treichel. Folks don't waste your time and hard earned money going to any other VW dealer. The North Penn team is very straightforward. Matt gave me the right number the first time. Jason printed my paperwork super fast. Brendan delivered the vehicle. North Penn does not play your typical dealership games. If you want a very comfortable vehicle transaction call Matt Treichel. More

Totally Professional Team Each member of the team that assisted me with my lease was courteous, professional and went out of their way to be helpful. They all worked hart to fi Each member of the team that assisted me with my lease was courteous, professional and went out of their way to be helpful. They all worked hart to fill my vehicle requirements and found exactly the model/color/equipment I wanted. More

Great Dealership What a pleasure it was to lease a new Volkswagen from North Penn VW. This was my third Volkswagen from North Penn and my salesman Matt Treichel is ver What a pleasure it was to lease a new Volkswagen from North Penn VW. This was my third Volkswagen from North Penn and my salesman Matt Treichel is very knowledgeable and treats you like family. I would like to thank Matt ,Fred , Jeff, Brendon and John for making this a pleasurable experience. Thanks again. More

Outstanding Lease Experience Truly excellent service. I'm a repeat customer at this dealership, but this was my first time working with Irv Gordon. I had a pretty good idea Truly excellent service. I'm a repeat customer at this dealership, but this was my first time working with Irv Gordon. I had a pretty good idea of what I wanted, both in terms of the car and what I was willing to pay, and Irv exceeded all of my expectations. Very fair price for the car, and trade-in. A truly painless and smooth experience in every way. No surprises on closing, the price quoted is what I ended up paying. Car was available sooner that originally estimated. To sum it up: smooth, honest, efficient, painless, good value, friendly, etc. More

Great overall shopping experience Sales personnel were low pressure - allowed for time to window shop but completely available when you're ready. Showed patience as I considered sever Sales personnel were low pressure - allowed for time to window shop but completely available when you're ready. Showed patience as I considered several options, and worked to get us a great deal. I actually had a deposit down on a Lexus from the day before and was only going to buy my Jetta Sport if the value was really good, which he made happen. They also worked hard to find me better financing than I had come prepared with on my own! More