North Penn VW

Excellent used car experience! My son totaled his car and we needed to replace it quickly. I had walked the lots of many dealers on Sunday and scanned the websites seeking out the b My son totaled his car and we needed to replace it quickly. I had walked the lots of many dealers on Sunday and scanned the websites seeking out the best selection of cars to streamline the options. North Penn VW had a great selection in the price range we were seeking. I completed the finance application online and was contacted by Dan quickly. On Tuesday, I had an appointment to see Dan and look at a particular car but then had him pull the keys to several on the lot. He was very accommodating. We found a VW that we loved but when driving it, were concerned that it would need brakes in the near future and mentioned our hesitation to Dan who went to his manager. Derek came out and advised us that he would replace front and rear brake pads and rotors before we drove the car off of the lot! We really appreciated to customer service and professionalism of dealing with North Penn VW and on top of that, were able to purchase a local vehicle that had been serviced by North Penn since it was first sold to the original owner in 2011. Jason made the finance process very quick and easy for us and when we returned to get the car that evening, we were in and out in less than 15 minutes. It was a great experience! It is like buying from family! More

Excellent Experience! I drove to North Penn VW from south jersey, which took over an hour. I would make the trip again if I needed another the car. The facility is beautifu I drove to North Penn VW from south jersey, which took over an hour. I would make the trip again if I needed another the car. The facility is beautiful, very clean and organized. I dealt with two gentelmen, both of which were great (Matt and Brendan). They were extreamly helpful, honest, and knowledgeable. I would recommend their service to fiends and family. North Penn VW is a great dealership with even better staff! Thanks Matt and Brendan for turning a stressful situation into a pleasant experience! More

Very professional Dealer I got what I want... a 2013 VW Beetle convertible and Mr Bill Kurz the salesman when thru all the details with me and answer me every question I had. I got what I want... a 2013 VW Beetle convertible and Mr Bill Kurz the salesman when thru all the details with me and answer me every question I had...great job man and then Mr Jon Balassis in financing did a wonderful job in explaining every detail to me....awsome job, great people and I will recommend anybody to North Penn Volkswagen Dealer....thanks you guys for making my wish possible in owning a convertible.... More

Fantastic experience leasing a new VW After owning a Passat for several years we went on the search for a new one. The people at North Penn VW were exceptional to work with. Tim, John and After owning a Passat for several years we went on the search for a new one. The people at North Penn VW were exceptional to work with. Tim, John and Jason made this the smoothest transaction at a car dealer that we have ever experienced. In addition the dealership had a lot of cars on the lot which made finding what we were looking for an easy task. Can't say enough and we will send anyone we know there if they are in the market for a VW product! More

Phenomenal Car Leasing Experience! From the moment I walked in, I was greeted immediately by a smiling face eager to help me. I worked with Matt T., a true expert in his field. He was c From the moment I walked in, I was greeted immediately by a smiling face eager to help me. I worked with Matt T., a true expert in his field. He was cordial, extremely knowledgable, professional, and made the entire process so simple, straightforward and comfortable. In less than a day, I received the beautiful car that I had wanted, and Matt's efforts made that possible! I also worked with Jason H. to finalize the paperwork, another VW employee who was extremely knowledgable and helpful. The entire process and all of the employees that I had encountered definitely exceeded all expectations, it is clear that they value their customers and offer phenomenal service! I am happy to be a lifelong customer of North Penn VW, and would recommend them to anyone. More

Vw tiguan This is my second vw that I purchased with Tim in vw sales. He is very friendly, easy to deal with, and not pushy like your typical car salesperson. H This is my second vw that I purchased with Tim in vw sales. He is very friendly, easy to deal with, and not pushy like your typical car salesperson. He took the time to listen to what I wanted and quoted me a price via email. Very accomodating. Jason H. The finance consultant was also pleasant and explained all the paperwork. Didnt try to push additional options, let me sign my paperwork and got me out the door in a timely fashion. I will be coming back once my lease is up. They are a fantastic dealership. More

Top Notch Purchasing my new VW was never easier. Salesman and finance manager were both very knowledgeable about their product and made the process quick and ea Purchasing my new VW was never easier. Salesman and finance manager were both very knowledgeable about their product and made the process quick and easy. More

Used car purchase Upon finding a vehicle on Carsguru.com, I found the used car I was interested in and fulfilled my needs. I contacted Bill Kurz and scheduled a time f Upon finding a vehicle on Carsguru.com, I found the used car I was interested in and fulfilled my needs. I contacted Bill Kurz and scheduled a time for a test drive. Once a agreed price was reached I made arrangements to take delivery. The transaction went smoothly and I took delivery two days later. The delivery process went with ease and took very little of my time. In conclusion, I would highly recommend seeing Bill Kurz and Jason. More

Exceeds All Expectations!!! Last weekend I went to North Penn WV to lease a Jetta. I worked with Irv Gordon who was top notch. The experience was low pressure and comfortable. Last weekend I went to North Penn WV to lease a Jetta. I worked with Irv Gordon who was top notch. The experience was low pressure and comfortable. He knew the products very well and answered all my questions with confidence and knowledge. Everyone I dealt with that day during my leasing experience from the sales, service and finance departments were so nice and professional. The entire experience exceeded all my expectations. I love my Jetta and I would not hesitate to lease/buy from this dealership again when my lease is up. In fact I can't imagine going anywhere else and receiving this outstanding customer service. More

Amazing customer service and friendly people!!! I bought my Jetta about a month ago. My boyfriend and I drove 2 hours from NY to go see the car because the deal was that good! We showed up at 5 PM o I bought my Jetta about a month ago. My boyfriend and I drove 2 hours from NY to go see the car because the deal was that good! We showed up at 5 PM on a Saturday (right when the dealership closes...bad timing!) and Tim Notarianni helped us for 2 hours! I never once felt pressured to buy the car, or that us coming so late was an issue for Tim. He took his time to help me feel comfortable with my purchase and really did an outstanding job of answering any questions I had. He was personable, kind and really made me feel so comfortable. I love my new car!! Jason Hartman helped me with my finances and he also did a great job answering any questions I had. He also didn't make me feel rushed, even though I was buying the car almost 2 hours after the dealership had closed. He took the time to read through all my paperwork with me and really helped me with figuring out all of the NYS DMV questions I had. All in all, my visit was the best car buying experience I've ever had! More