Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

North Penn Mazda - Service Center

Colmar, PA

4.8
1,974 Reviews
Call Service Center (215) 822-1361

1,974 Reviews of North Penn Mazda - Service Center

Sort by
April 18, 2025

They are always helpful, kind, and courteous. They answer all my questions. It’s easy to set up appointments. They always follow up after the appointment. More

by FUN2TEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 18, 2025

North Penn Mazda provided excellent service and was very efficient getting the job done on time. More

by brentiwcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Emfinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 15, 2025

As always I got an appointment right away, in fact it was next day as I had realized my inspection was over due. I dropped off the night before, got a video the next morning showing clearly what the issues w More

by AP1802
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Report | Print
Apr 15, 2025 -

North Penn Mazda responded

Thank you so much for the glowing review and for continuing to trust us with your vehicle! We’re thrilled to hear that everything—from scheduling to drop-off to service—went smoothly and efficiently. It's always our goal to make car care convenient, transparent, and reliable, and it’s wonderful to hear Wil and the team delivered once again. We truly appreciate you spreading the word and sharing your positive experiences with others—there’s no greater compliment than a personal recommendation. And you're absolutely right, great teams are built on great people. Wil has been an integral part of the North Penn family, and we’re lucky to have him. Thanks again for your kind words and loyalty. We look forward to taking care of you and your vehicle for many miles to come! — The North Penn Team 🚗💙

April 15, 2025

The service was excellent. All of the staff was courteous ensuring my vehicle was properly serviced. More

by JANESEA2148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

North Penn Mazda responded

Thank you so much, JaneSea2148! 🌟 We truly appreciate your kind words and are thrilled to hear you had an excellent experience with our team. It's always our goal to provide courteous service and make sure your vehicle is taken care of the right way. We look forward to serving you again in the future!

April 15, 2025

Very Polite and professional. Kept me updated through out the process. I am and will always be raving fan! Thank you Caitlyn!!! More

by Vmcclatchy
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Landis
Report | Print
Apr 15, 2025 -

North Penn Mazda responded

Thank you so much for the kind words and for being such a loyal supporter! We're thrilled to hear that you had a positive experience and that Caitlin kept you informed every step of the way. We’ll be sure to pass along your appreciation—she’ll be so happy to hear it! Your support means the world to us, and it’s customers like you that make what we do so rewarding. We look forward to seeing you again and continuing to deliver the top-notch service you deserve! — The North Penn Team 💙

April 13, 2025

Prompt- no fuss- we were in and out within an hour with a deal that we thought was fair! Highly recommended! More

by SMW1613
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

North Penn Mazda responded

Thank you so much for the kind words and recommendation! We’re thrilled to hear that your experience was smooth, efficient, and fair — exactly what we aim for. It’s always our goal to make the car-buying process as easy and stress-free as possible, and we’re so glad we could deliver that for you. Enjoy your new vehicle, and we hope to see you again in the future!

April 12, 2025

Relaxing and friendly Clean, friendly environment and the staff was courteous and willing to help More

by ROLKE
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Report | Print
Apr 14, 2025 -

North Penn Mazda responded

Thank you, Rolke! We’re so glad to hear you had a relaxing and friendly experience with us. Creating a clean, welcoming environment and offering helpful, courteous service is exactly what we strive for every day. We truly appreciate your visit and look forward to welcoming you back again soon!

April 11, 2025

Every time I bring my car in for service, the customer service is fantastic. Great communication and transparency. More

by DEBBIWINDISH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

North Penn Mazda responded

Thank you so much!😊 We truly appreciate your kind words and continued trust in our service team. It means the world to know that our communication and transparency make a difference for you. We’re always here to keep your experience smooth and stress-free—see you next time! 🚗💬💙

April 11, 2025

Everyone was incredibly friendly. The service team went above and beyond. I couldn’t be happier with my experience there. More

by CMC0108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

North Penn Mazda responded

Thank you so much for the kind words! We're thrilled to hear that our team made your experience a great one. Going above and beyond for our guests is what we strive for every day, and it means the world to know we hit the mark. We look forward to welcoming you back anytime you need us! 😊🚗

April 10, 2025

Excellent customer service. Wil was thorough explaining what needed to be done and respected having pictures taken and sent to me of the body work done before my back bumper was More

by angtaylor4
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Report | Print
Apr 11, 2025 -

North Penn Mazda responded

Thank you so much for the wonderful feedback! 🙌 We're thrilled to hear that Wil provided excellent service and kept you informed every step of the way. Transparency and professionalism are what we strive for, and we're so glad you felt that throughout the process. We truly appreciate your trust and are happy you’re pleased with the results! 🚗💯👏

1
2
...
198