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North Penn Mazda - Service Center

Colmar, PA

4.8
2,032 Reviews

2,032 Reviews of North Penn Mazda - Service Center

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July 01, 2025

I experienced Exceptional service and professional attitude by everyone involved. Thank you. I will come back. More

by MBBARRON
Workmanship
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Good people and great service. Would recommend to anyone.North Penn is the place to go for your car service More

by JRODEMICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

North Penn Mazda responded

Thank you so much for the kind words and recommendation! We’re thrilled to hear you had a great experience with our team. Providing top-notch service and building trust with our customers is what we’re all about. We truly appreciate your support and look forward to seeing you again at North Penn for your next visit!

June 28, 2025

Great service and really seamless and smooth process. It was probably the best car buying leasing experience I’ve had More

by TAMBURRI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Fluehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Service is always very good. However, prices seem to be a bit high. Communication is very good. More

by Lorieblyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us! We’re so glad to hear that our service and communication continue to meet your expectations—it truly means a lot. We understand your concern about pricing and want you to know we always strive to provide high-quality service while staying within competitive market rates. Your feedback is appreciated and will help us continue to improve. We look forward to seeing you again and truly value your continued trust in us!

June 27, 2025

Love the place, love my Mazda only thing I'd love more is if they'd bring back the pick up truck. Always great service here, will continue to bring my Mazda back for service, as well as future Mazdas I purc More

by BILLYLEYOTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

North Penn Mazda responded

Thank you so much for the kind words and continued support! We’re thrilled to hear you love your Mazda and enjoy bringing it to us for service — it truly means a lot. And yes… we hear you on the Mazda truck! 🙌 Hopefully one day they bring it back! Until then, we’ll be here for anything you need with your current or future Mazdas.

June 25, 2025

They pleasant and organized. The 4 rating is because of the service change added when using a credit card. More

by VEIGHT.C
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Jun 25, 2025 -

North Penn Mazda responded

Thank you so much for your feedback and for being such a great customer — we truly appreciate your kind words about our team and how pleasant and organized everything was during your visit. We do want to sincerely apologize for the service fee. We’ve implemented this fee in lieu of raising our overall service rates, in an effort to keep costs lower for all our customers. This fee only applies when paying by credit card — if you choose to pay with a debit card, there’s no additional charge. We really value your support and understanding, and we hope to continue providing you with great service in the future.

June 24, 2025

North Penn Mazda is an exceptional dealership and the employees are all knowledgeable and friendly. I appreciate the ease of buying and servicing my cars as well. Would definitely recommend North Penn Ma More

by spf346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

North Penn Mazda responded

Thank you so much for the wonderful review! We're thrilled to hear that you've had such a great experience with both buying and servicing your vehicles at North Penn Mazda. Our team works hard to provide a smooth and friendly experience, and it means a lot to know it’s appreciated. Thank you for your recommendation—we look forward to seeing you again! 🚗✨

June 24, 2025

It is a pleasure to work with this dealership. Everything is done in a professional and expedient manner More

by RTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

North Penn Mazda responded

Thank you so much for the kind words! We truly appreciate your support and are so glad to hear that your experience was both professional and efficient. It’s always our goal to make things easy and enjoyable for our customers. We look forward to seeing you again! 🚗✨

June 22, 2025

We’ve come from another Mazda dealer after having a couple issues turn up following schedule maintenance service at faulkner. We’ve found that trust and quality are found right here at north Penn. The More

by dhartman8492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Repair finished earlier than estimated. Great job. I would use them for any car repair needed More

by mdkosmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

North Penn Mazda responded

Thank you so much for your kind words! We're thrilled to hear your repair was finished ahead of schedule and that you were happy with the service. We truly appreciate your trust and look forward to helping with any future car needs!

Jun 23, 2025 -

North Penn Mazda responded

Thank you so much for sharing your experience and for placing your trust in North Penn Mazda. We’re honored to hear that our team—especially Will and Amanda—was able to provide the responsive and thorough service you deserve. It means the world to know you've chosen us as your go-to for service moving forward. We’re grateful for your support and can’t wait to continue serving you, your family, and friends for years to come!

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