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North Penn Mazda - Service Center

Colmar, PA

4.8
1,967 Reviews

1,967 Reviews of North Penn Mazda - Service Center

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April 11, 2025

Every time I bring my car in for service, the customer service is fantastic. Great communication and transparency. More

by DEBBIWINDISH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

North Penn Mazda responded

Thank you so much!😊 We truly appreciate your kind words and continued trust in our service team. It means the world to know that our communication and transparency make a difference for you. We’re always here to keep your experience smooth and stress-free—see you next time! 🚗💬💙

April 11, 2025

Everyone was incredibly friendly. The service team went above and beyond. I couldn’t be happier with my experience there. More

by CMC0108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

North Penn Mazda responded

Thank you so much for the kind words! We're thrilled to hear that our team made your experience a great one. Going above and beyond for our guests is what we strive for every day, and it means the world to know we hit the mark. We look forward to welcoming you back anytime you need us! 😊🚗

April 10, 2025

Excellent customer service. Wil was thorough explaining what needed to be done and respected having pictures taken and sent to me of the body work done before my back bumper was More

by angtaylor4
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Apr 11, 2025 -

North Penn Mazda responded

Thank you so much for the wonderful feedback! 🙌 We're thrilled to hear that Wil provided excellent service and kept you informed every step of the way. Transparency and professionalism are what we strive for, and we're so glad you felt that throughout the process. We truly appreciate your trust and are happy you’re pleased with the results! 🚗💯👏

April 09, 2025

I did not have Caitlin as a salesperson . . my salesman was Stephan. Received the WOW factor from all whom had helped me with my purchase. Anthony's Mazda team are Superior. Thank you so much. More

by ANTHONY.KRASNICK
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Landis
April 08, 2025

Outstanding. From the moment I step out of my car at the service department. everybody was very friendly, professional, knowledgeable, and helpful. Thank you More

by RON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

I was very happy with the entire process. Arranged with my insurance company for dented front fender. Worked completed quickly, rental worked perfectly and a very nice job done on the repair. More

by Trina Becker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Excellent experience with North Penn Mazda from sales to service to loaner car experience. Have had same experience with my own Mazda CX5 and with my sons CX9 which is currently in service. I would not hesi More

by TDERTOUZOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Prompt, courteous, thorough, responsive. Everyone was 100% professional from the time I dropped off my car in the reception bay to the cashier who processed my payment. Wil, in particular, More

by russell53.roeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Always an Awesome experience. Both Wil and Catie make it great to visit with North Penn. More

by MSMOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Always an Awesome experience, truly feel like a valued customer, and both Wil, & Catie do an exceptional job More

by MSMOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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