North Park Lincoln
San Antonio, TX
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340 Reviews of North Park Lincoln
We can't praise Mr. Clayton Douglas enough! Mr. Douglas was the only sales person to go out of his way and bring the vehicle to us. The other 3 major dealerships did NOT Clayton Douglas enough! Mr. Douglas was the only sales person to go out of his way and bring the vehicle to us. The other 3 major dealerships did NOT offered this type of service to us. Clayton presented professionalism, honesty, and most importantly he was extremely prompt in the process! We feel that more dealerships should do the same to help customers. Heather in the finance dept. was also very prompt, kind, and professional. We were in and out well with an hour! For a prompt, painless experience and great deal, we highly recommend Clayton Douglas and his team at North Lincoln Park! More
Jennifer Hale was very helpful. She even cleaned our new car inside and outside. Also putting our paper plate on. And letting us know she was holding our college license plate holde She even cleaned our new car inside and outside. Also putting our paper plate on. And letting us know she was holding our college license plate holder that we forgot. She went above and beyond her duties to assure our satisfaction with a smile and great sense of humor. Spent extra time to assure we were comfortable with our Lincoln experience. More
This is the best dealership we’ve ever dealt with and I’ve bought a lot of vehicles! Casper and Joseph were great to work with and kept us informed about the progress of our custom ordered Corsair! Mik I’ve bought a lot of vehicles! Casper and Joseph were great to work with and kept us informed about the progress of our custom ordered Corsair! Mike in finance/closing was no pressure and also a pleasure to work with! I couldn’t get the “Homelink” to connect with my garage door opener. Joseph drove out to our house (over 20 miles) and messed with it for almost an hour, before we figured out that the opener wasn’t compatible. That’s service! I will definitely recommend North Park Lincoln to anyone who asks! Frank Nuckols More
Casper made my SUV purchase simple and easy. Would definetly recommend using him as a salesman. I was from out of town and he had my car ready for me when I arrived Would definetly recommend using him as a salesman. I was from out of town and he had my car ready for me when I arrived More
We have purchased several vehicles from North Park Lincoln over the years and this last purchase was the same consistent excellent service as always. A big thank you to Casper and Joseph for the fi Lincoln over the years and this last purchase was the same consistent excellent service as always. A big thank you to Casper and Joseph for the first class service! Their knowledge and attention to every detail is superior and the reason we will be life long customers. More
On 06/20/2022, I traded my 2022 Lincoln Aviator for a 2022 Lincoln Aviator HYBRID. Well, about one hour into owning my new Aviator, the air conditioning stops working, right when you needed it the most, 2022 Lincoln Aviator HYBRID. Well, about one hour into owning my new Aviator, the air conditioning stops working, right when you needed it the most, the temp was 105. So I call Ricky Tejada (my sales representative), I explain my situation, I'm too far into my trip home to just turn around. Ricky is tracking down every mechanic to try and figure out what to do. So collectively we tried everything, too including the dealership I caught, just before closing, but they needed more time, which they didn't have at the moment. So on Tuesday, I called Gene Messer Ford/ Lincoln, and the service representative tells me they will need the car for 7 to 10 days. I called Ricky again and before you know it he's calling me with an appointment. The service tech determined what the problem was and the part was ordered. The moral of this is if your looking for a new or used car or truck, go to North Park Lincoln, San Antonio, TX and ask for Ricky Tejada. He truly believes in taking care of the customer. I drove over 7 hours to buy this car and I'm happy I did. More
We had an absolutely wonderful experience at North Park Lincoln! Excellent customer service from Heather Griffith!!! She truly cares about what you need and she went above and beyond to make sure we had al Lincoln! Excellent customer service from Heather Griffith!!! She truly cares about what you need and she went above and beyond to make sure we had all the information required in purchasing our car! Heather made our time buying a car a smooth and fun experience. We were lucky to have her as our finance manager. Couldn’t recommend North Park Lincoln enough! More
My Name is Remona Easley & I live in Austin . Not know anything about the HONESTLY & INTEGRITY of the car dealers in San Antonio or Lincoln park car company . I went on line searching for the par Not know anything about the HONESTLY & INTEGRITY of the car dealers in San Antonio or Lincoln park car company . I went on line searching for the particular car I wanted . I got bless. For GOD,crosssed my path with a dealer at Lincoln park San Pedro name Mr Kent ( Casper) Kasperski, and he was Outstanding in Consistency of keeping in touch & rapided HONEST response. And made me feel like I was a part of his family one of his siblingor children. He was very professional dress very sharp like a executive of fortune 500 executive who has COMPASSION for the peoples and do his best to make our dreams come true. Therefore, I must say ! There is NO LIEING in me beause GOD , is to MIGHTHY for me to fight! So TRUTH has been told. Lincoln Park in San Antonio should be PROUD they have employed and found a"Golden Egg of a saleman in Mr Kent kasperski (Casper ). For in these times it is very hard to find HONEST people with INTEGRITY. I Remona Easley give this dealership & Casper 5 star for this saleman is Really is bring back the hope in the goodness of mankind from the days we remember WHEN. For he has kept my Hopes ALIVE in Mankind & doing Right for people & makeing America Truly GREAT again! And with that being said, I dont know who is in CHARGE of this company but if u have any WISDOM. I WOULD GIVE THIS MAN A RISE. For this man got me to come all the way to San Antonio to by a car! And traffic is xxxx. More
This is an updated review. When we bought our car 6 months ago, the service was 5-star excellent. Impossible to fault it. When we took our Ford Fusion in for its first service When we bought our car 6 months ago, the service was 5-star excellent. Impossible to fault it. When we took our Ford Fusion in for its first service (oil change, tire rotation, 24 pt. inspection, and complimentary car wash/vacuum, we decided the $120+ would be worth it because of the carwash, but it was not a hand-dry/detail cleaning. Just a "$7 drivethru". Our car was still crusted with caliche dust on the window seals and on the car itself when any door was opened, with light dust film evident within (we live in the hill country on unpaved roads). While the service team still had much going for them (ie. video of the car inspection and free shuttle while waiting), our extreme disappointment at the absence of what we called the 'white glove service' we experienced during our purchase visit means we will not return there for our next car service. While it is true we were told 'complimentary carwash and vacuum", it was impossible not to assume that meant a detailed cleaning, living up to the reputation NPL has of being the ultimate. More