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North Park Lincoln

San Antonio, TX

4.7
340 Reviews

9207 San Pedro Avenue

San Antonio, TX

78216

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340 Reviews of North Park Lincoln

September 05, 2018

Experience in purchasing 2018 MKC I was very pleased with my experience with North Park Lincoln. I chose to get my vehicle from them because I had been told that I would receive excell More

by WB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent (Casper) Kadperski, Walter Guzman.
September 01, 2018

Casper Kasperski = Top Notch Customer Service Casper was extremely helpful in my quest for a new vehicle and his dedication to listening to what I was looking for made finding my new car easy. Nor More

by Amanda Rollert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casper Kasperski
August 22, 2018

My Cruze Purchase I had an excellent experience with this dealership in purchasing my Cruze. My salesman was Casper Kasperski and he was very helpful to me in dealing w More

by Jeff K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil
August 11, 2018

Repeat Custome This is the 7th vehicle I have purchased from them and I have never felt any kind of pressure and have only encountered professionalism and the desire More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casper Kasperski
August 08, 2018

RIP OFF - BEWARE If I could leave less 1 star I would. Our 2013 Lincoln Navigator with 72,000 miles broke down on our family vacation. We left our car with them and More

by Wild@3809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob and Marissa
July 31, 2018

They Sold me a Damaged car! Buyer Beware Buyer beware! They sold me a damaged vehicle I am having xxxx to fix. Weeks delays on trying to get parts. No car! The dealership should never had sol More

by Sold me a damaged car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kasper
Aug 01, 2018 -

North Park Lincoln responded

.

Aug 01, 2018 -

North Park Lincoln responded

Mr. DeLorme, I visited with my preowned director Trey Horner regarding the situation. He rode with you in the vehicle that evening (it was around 8 pm he said, after our service dept had closed, and you needed to take the car that night.. schedule wouldn't permit holding up the deal til our service dept would next be open). Trey mentioned that he put in writing for you that North Park would assist in the repair of that trim part of the dash that had come loose, and he has been trying to get in contact with you. The part that you want replaced, according to what you and our Preowned Director Mr. Trey Horner discussed the evening you took delivery and drove up to Dallas, is a trim dash piece that shouldn’t impact drivability of the MKZ at all. We are not sure why the Dallas-area Lincoln service department you’re working with has left you without the use of the car, or a Lincoln loan vehicle while they work on getting the part from the factory. Please call Mr. Horner directly with the name of the service manager at that other Lincoln store, so we can contact them on your behalf. Respectfully, Chad Binder, General Manager.

July 15, 2018

Superb staff and great people to deal with! Casper was a big help in making my purchase a pleasant one. Fast and courteous staff! Great pricing online and found the truck I've been looking for More

by francab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casper Kasperski, Finance lady was very, don't remember her name. Very nice!
July 13, 2018

No pressure Great staff trying to build relationships with customers. Casper took his time and worked with us on trade in. Gilbert helped us afford warranty and More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casper , Gilbert
June 25, 2018

Why we keep going back to NPLM My wife and I have been coming to North Park for over 13 years and purchasing six vehicles for good reason. Their customer service is outstanding! I p More

by Blackicecobra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Small, Trey Horner, Gilbert Hinojosa
June 24, 2018

Thank you all, especially Casper Kasperski!!! Nice car!! Great experience with everyone at North Park Lincoln of San Antonio!! Hope to do business with you for many, many years!! Thank you Casper Kasperski More

by Lizazamb8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casper Kasperski
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