North Park Lincoln
San Antonio, TX
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340 Reviews of North Park Lincoln
Experience in purchasing 2018 MKC I was very pleased with my experience with North Park Lincoln. I chose to get my vehicle from them because I had been told that I would receive excell I was very pleased with my experience with North Park Lincoln. I chose to get my vehicle from them because I had been told that I would receive excellent service and that was extremely important to me. Casper Kasperski was very informative and exceptionally nice, as was Walter Guzman, who helped me as well. Everyone from the receptionist to the financial department was friendly and treated me with total respect. I've only had my MKC a couple of weeks but feel that I will be happy with my relationship with North Park Lincoln. More
Casper Kasperski = Top Notch Customer Service Casper was extremely helpful in my quest for a new vehicle and his dedication to listening to what I was looking for made finding my new car easy. Nor Casper was extremely helpful in my quest for a new vehicle and his dedication to listening to what I was looking for made finding my new car easy. North Park Lincoln has a priceless gem in Mr. Kasperski. More
My Cruze Purchase I had an excellent experience with this dealership in purchasing my Cruze. My salesman was Casper Kasperski and he was very helpful to me in dealing w I had an excellent experience with this dealership in purchasing my Cruze. My salesman was Casper Kasperski and he was very helpful to me in dealing with this long distance purchase last month. I highly recommend you let him help you with your next vehicle purchase. Moving on to the finance dept. for the paperwork I met with Gil who did a great job of getting me in and out in a short time so I could hit the road. Thanks guys for all of your help in making my purchase so easy! This is a great dealer to do business with. More
Repeat Custome This is the 7th vehicle I have purchased from them and I have never felt any kind of pressure and have only encountered professionalism and the desire This is the 7th vehicle I have purchased from them and I have never felt any kind of pressure and have only encountered professionalism and the desire to help me find what I am looking for. More
RIP OFF - BEWARE If I could leave less 1 star I would. Our 2013 Lincoln Navigator with 72,000 miles broke down on our family vacation. We left our car with them and If I could leave less 1 star I would. Our 2013 Lincoln Navigator with 72,000 miles broke down on our family vacation. We left our car with them and rented a car to continue our trip. We received a call from the service dept who told us we needed a new engine and the cost would be $10,000. He also advised us he would have a salesman contact us. When my husband asked about other things, he was told it would cost $1000 to break the engine down. My husband had to drive back to San Antonio with a car hauler to bring the car back to Lubbock where we found out it was the catalytic converter and was covered under warranty. DO NOT trust this dealership and their service dept. They still charged us $140 to do nothing and caused a huge burden, not to mention expense for something covered under warranty. More
They Sold me a Damaged car! Buyer Beware Buyer beware! They sold me a damaged vehicle I am having xxxx to fix. Weeks delays on trying to get parts. No car! The dealership should never had sol Buyer beware! They sold me a damaged vehicle I am having xxxx to fix. Weeks delays on trying to get parts. No car! The dealership should never had sold this car till they fixed it. This is a huge inconvenience and hassle. Maybe one day I’ll get my car back in 1 piece. More
Superb staff and great people to deal with! Casper was a big help in making my purchase a pleasant one. Fast and courteous staff! Great pricing online and found the truck I've been looking for Casper was a big help in making my purchase a pleasant one. Fast and courteous staff! Great pricing online and found the truck I've been looking for. More
No pressure Great staff trying to build relationships with customers. Casper took his time and worked with us on trade in. Gilbert helped us afford warranty and Great staff trying to build relationships with customers. Casper took his time and worked with us on trade in. Gilbert helped us afford warranty and found us a great rate. More
Why we keep going back to NPLM My wife and I have been coming to North Park for over 13 years and purchasing six vehicles for good reason. Their customer service is outstanding! I p My wife and I have been coming to North Park for over 13 years and purchasing six vehicles for good reason. Their customer service is outstanding! I personally want to thank Sandy Small (Sales Consultant), Gilbert Hinojosa (Business Manager) and Trey Horner (Pre-owned Director) for making this another great experience. As a previous military member, my family and I have moved around a lot and have shopped for vehicles in many places. We always come back to North Park because their new and used vehicles are top notch and their professional courtesy is unmatched. There’s absolutely no sales pressure and they strive to accommodate your requests…within reason of course. Additionally, they make things right further adding to a pleasurable experience. Another plus is their service department. We are always greeted in a respectful manner and listened to carefully when describing what service or warranty repair is needed. Again, no pressure and as busy as they can be, their best is done to ensure your vehicle is correctly completed in a timely manner. They will always have our business! More
Thank you all, especially Casper Kasperski!!! Nice car!! Great experience with everyone at North Park Lincoln of San Antonio!! Hope to do business with you for many, many years!! Thank you Casper Kasperski Great experience with everyone at North Park Lincoln of San Antonio!! Hope to do business with you for many, many years!! Thank you Casper Kasperski!! Great salesman and super friendly person! More