North Park Chevrolet

Very pleasant experience purchasing my new LT Trailboss here at North Park. As always, I never visit just one dealership because I owe it to myself to find the best deal with the most transparency. Lee Per here at North Park. As always, I never visit just one dealership because I owe it to myself to find the best deal with the most transparency. Lee Perales was very professional, no pushy sales tactics or games, and I was offered a fair offer for my trade in- something I cannot say for some of the other dealerships I visited. He was also very responsive, sent me several photos I had requested, and called me the moment my truck came in so I could get there as soon as possible. I ran into a slight hiccup with the finance department regarding my interest rate but I stood my ground and ended up driving off in an awesome truck with an awesome interest rate. I would definitely return to North Park Chevy for a new vehicle if and when the time comes. More

The dealership was very efficient and listened to what I wanted and my concerns. They were all very friendly. wanted and my concerns. They were all very friendly. More

No Hassel, no games and extremely helpful salesman Steve ! Made buying my 2021 Trail Boss a joy. Will strongly recommend to everyone to go here ! ! Made buying my 2021 Trail Boss a joy. Will strongly recommend to everyone to go here ! More

Eric Smith not only put me in the truck that I wanted but he drove 220 miles to deliver it to me. He does not try to sell you something you don't want. He simply ask what you want and he comes through. he drove 220 miles to deliver it to me. He does not try to sell you something you don't want. He simply ask what you want and he comes through. More

I have never been told that your credit score doesn’t matter, the only thing that matters is the money you put down according to Mike Richardson. And Eddie who never return our phone call or even came ou matter, the only thing that matters is the money you put down according to Mike Richardson. And Eddie who never return our phone call or even came out to meet with us. Mike said he could put me into a brand new truck but not a used one which makes no since. I will never give my business to you. More

Marta Vargues did a wonderful job of helping us find and purchase a new car for our family. Marta and the dealership were very professional, friendly and helpful at every step. Transaction was very pleasan purchase a new car for our family. Marta and the dealership were very professional, friendly and helpful at every step. Transaction was very pleasant. We highly recommend Marta and the Northpark team to all our friends and family. Thank you all for a great experience! More

Elijah was very helpful and took very good care of us and got us in the vehicle that I wanted I love my new chevy thank you north park Chevrolet got us in the vehicle that I wanted I love my new chevy thank you north park Chevrolet More

Dissatisfied with service and "warranty work".I bought a Dissatisfied with service and "warranty work". I bought a pre-owned 2015 Escalade from North Park Chevrolet in September. After the test drive, I was Dissatisfied with service and "warranty work". I bought a pre-owned 2015 Escalade from North Park Chevrolet in September. After the test drive, I was interested in purchasing but had a couple of concerns. I was told "no worries" by the finance manager: there's a 90-day warranty that will cover (at no cost to me) whatever goes wrong. "Just bring it on in." Well, on the test drive, there was a noticeable clunk underneath and the touch-screen stereo/nav screen did not work and would even change channels and set destination points on its own. After purchasing the SUV, I returned three weeks later to have the issues repaired. The service department had my truck for 1.5 weeks (they did provide me with a small loaner car). I was told they did a "reboot" on my radio and replaced a motor mount to eliminate the clunk. As I drove the car home, the radio acted up on the way home again, and the engine still had the clunk. When I called back to report this to the dealership, I was told that "Management has said they have done all the repairs they will do on that truck, thank you for your purchase". WHAT?!? Very disappointing. Won't ever buy another car here. More

Bait & Switch - Boldface Lies Wasted hours of time today on what was supposed to be an easy transaction. I worked all numbers last night with my trades, filled out the credit app a Wasted hours of time today on what was supposed to be an easy transaction. I worked all numbers last night with my trades, filled out the credit app and went in this morning. When I arrived the tires on the truck I was buying were original and worn out making a lot of road noise and vibrating. When I asked the salesman Steve Steven Montgomery he agreed to replace the tires, then when the buyers order came out it was priced $5000 more than the manager Raul agreed to last night. After they adjusted the price to what we had agreed upon (and was advertised for online) they retracted their agreement to replace the tires. This is the third time I have tried to buy there with similar experiences. Also looked at a 2020 High Country w/7k miles that was priced over new at Cavender and they wouldnt budge. If you want a fair deal, skip this place. More

Great Dealership and Great Sales Professionals My wife and I met with Eric Smith when we arrived at the dealership. We were not sure if we wanted to take advantage of the promotions being offered My wife and I met with Eric Smith when we arrived at the dealership. We were not sure if we wanted to take advantage of the promotions being offered which was the reason we went to the dealership in the first place. Eric is very friendly and unassuming so we were very comfortable talking with him.Throughout the entire experience we were treated with respect. He showed us several options but never pushed us to make a decision. In addition, he continued to follow-up after our purchase to ensure we were completely satisfied. We highly recommend him! Also, Jimmy Guerra, Finance Director, definitely knows his business. He gives good advise and doesn't try to sell anything you don't want. More