North Park Chevrolet
Castroville, TX
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77 Reviews of North Park Chevrolet
Have had a long purchase history with this dealership. This last purchase or trade in process has caused us to lose confidence with lack of transparency and questionable responses in the payoff of our ve This last purchase or trade in process has caused us to lose confidence with lack of transparency and questionable responses in the payoff of our vehicle we were selling back to dealership. It’s been a long ride- sad that it’s ending because those that generate the payoff checks aren’t being transparent in their practice. Because they never sent a payment out as promised with the first 10 day pay off request- we made small payments to hold off on that daily interest piling up. They then rerun a new payoff quote which technically according to my math is now less than the amount they agreed to purchase the vehicle from us for. The payoff reps are trying to pass off a screenshot of a new payoff quote as proof of payoff on the original date they stated on the 2 of march. Why lie? And where is the legitimate proof??? We value our credit, please value us as long standing customers with great credit and pay off that vehicle that has clearly already been resold. Please. More
I had the best car buying experience of my life at North Park Chevrolet. Brad Mangold made everything so easy. I had a lease car to return and a vehicle to buy. He helped me with everything. He returned Park Chevrolet. Brad Mangold made everything so easy. I had a lease car to return and a vehicle to buy. He helped me with everything. He returned my lease car and delivered my Equinox to my home in San Antonio. He was thorough in showing me all the options on the car and gave me time to ask questions. I felt very comfortable and happy with the experience and would certainly recommend Brad and North Park Chevrolet. More
I was not planning on traveling four hours to buy a car. After almost buying a used car, we settled on a Chevrolet Trax, but my daughter really wanted a sedan. After working with another dealership over two After almost buying a used car, we settled on a Chevrolet Trax, but my daughter really wanted a sedan. After working with another dealership over two days, long distance, due to how much they had the Malibus discounted at, was very disappointed when they tacked on $2,495 of vehicle accessories. I could not afford the regularly prcied malibus but with the discount I could. Started looking around and found North Park Cheverolet. When I called I was passed to Tony Medrano, explained my situation and got a more reasonable quote without high priced accessories. Even after get multiple bids, in value and price North Park was better. We flew into San Antonio, ubered over, got a brand new car for the price we almost paid for a 2 year old used car. No pressure to add other accessories except the ones I wanted, even set us up on the app to get the rewards point to put it toward all weather mats. Financing was great and no pressure to add additional, but we did since it was our daughter's first car. The experience was great and my daughter got everything she wanted with a major discount in a brand new car. Would recommend this dealership and Anthony "Tony" Medrano. More
Thank you for making the buying experience enjoyable! Working with Brad and Justin was like visiting with a neighbor. If you're in the market for a Chevrolet, call these folks. Thanks, Beca Short Working with Brad and Justin was like visiting with a neighbor. If you're in the market for a Chevrolet, call these folks. Thanks, Beca Short More
Dealerships was nice and clean, plenty of options to choose from, all of the staff was friendly got a great price and walked away happy with my purchase choose from, all of the staff was friendly got a great price and walked away happy with my purchase More
Justin Salazar was very responsive and kept me up to date on the build process of my vehicle. Vanessa Jasso was a wonderful finance manager. We were in and out in about an hour including a short test drive. on the build process of my vehicle. Vanessa Jasso was a wonderful finance manager. We were in and out in about an hour including a short test drive. More
I’m a serious cash buyer and I’m not being taken seriously by this dealer. I’ve gone through three different representatives and I still cannot get a purchase order for the deposit that I paid to o seriously by this dealer. I’ve gone through three different representatives and I still cannot get a purchase order for the deposit that I paid to order a car. I understand that Chevy Bolts are in high demand and that’s why I paid a deposit with my credit card, but I’m yet to receive a copy of my purchase order showing exactly what car I’m buying. I smell trouble coming, and I’m ready for it. More