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North Miami Mitsubishi
Miami, FL
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Great exprience My wife is pregnant so I decided to change my sedan for an SUV. Out of all the cars I was looking this dealer had the best prices so I decided to I ge My wife is pregnant so I decided to change my sedan for an SUV. Out of all the cars I was looking this dealer had the best prices so I decided to I get approve with my bank before going to the dealer. Yosavani helped us, he really went out of his way to make it happen, he found us a car we love and made the process the smoothest ever. Definitely will recommend them to everyone. More
Darien sales manager has no customer service skills! I purchased a vehicle from this location on Thursday and must say as this was my first time dealing with this dealership that it was not a bad experie I purchased a vehicle from this location on Thursday and must say as this was my first time dealing with this dealership that it was not a bad experience, Curtis my sales associate was wonderful, very professional, set everything up on Wednesday night for my arrival on Thursday, you can tell he is concerned with the customer experience and does his best to make everyone happy. I purchased a 2015 honda crosstour, great vehicle, low mileage, asked that the car be ready and clean for my pick up on Friday, I was assured by the gentleman who helped me Nabel (also very nice and professional) that it would be ready for me and cleaned so I could come in, get my vehicle and be on my way. I was certain this would be the case as I had such a good experience with the purchase on Thursday so i set up appointments and errands for friday morning as I knew that I would not be stuck at the dealership long, well this was not the case. I arrived to find the vehicle not ready, more so the tank was completely empty and the car looking like it had not been washed for a while, I approached Curtis regarding this issue and he was again wonderful, very helpful, got the car in to cleaning right away however it all took some time and I missed one of the appointments I had made for that day while waiting for my vehicle to be done. I approached the manager Darien regarding my concerns and immediately got the feeling that my concerns were of no interest to him, he went on to give me some excuses about how it rained the day before and asked me "have you not noticed that it rained"? first of all I live 40 miles away from the dealership and have no clue if it rains there and second if i ask for a vehicle to be ready and am assured that it will be I would think that the dealership would hold up their end of the bargain. Darien was most unpleasant, he told me I should not have felt inconvenienced as he did not feel that it was founded, he has no business in customer service much less management, I was ready to return the vehicle over this situation. Thankfully Curtis and the general manager came through and were very helpful, management needs to think about promoting people who actually care about the customer into managerial roles. More
Great experience, good place and amazing salesperson. My boyfriend bought a car at this place before so I called to set an appointment with the original salesperson but he wasn't there at the moment so we My boyfriend bought a car at this place before so I called to set an appointment with the original salesperson but he wasn't there at the moment so we went anyways because I really needed the car that same day. After the arrival we where greeted by Yosvani which was very professional and polite during the whole transaction. I was set on a car but when I saw it in person it wasn't the same, the car was smaller than what I expected and I got discouraged because I expended 2 weeks researching and I thought this was the one. Yosvani took his time and showed me options, finally he showed the car with the perfect size and a lot more options that what I imagined and I fell in love instantly. I took my time to write this review because I think Yosvani deserve it, he never gave up on me and was very positive! More
Great car..great price and GREAT customer service!! My son was looking for a Cadillac CST with low miles with a great price, but could not find one in our area in Kansas City. We ended up buying one si My son was looking for a Cadillac CST with low miles with a great price, but could not find one in our area in Kansas City. We ended up buying one sight unseen in Miami (which is way out of my comfort zone). He expanded his search and found exactly what he was looking for in Miami. We worked with sales rep, Jennifer Hernandez, who was awesome. She helped us work with our bank and the shipper to get the car that we wanted at the price that my son could afford. The car was exactly as described!!! Hurricane Matthew was hitting Miami as the sale was going thought and she made sure that our car was protected inside the showroom and got it shipped as soon as possible. I would highly recommend Jennifer and Miami car credit. More
Awesome deal Great customer service . I was nervous when i went, my salesman Clevon Chulu surpassed my expectation, got me a great deal. II happy wwit the deal i Great customer service . I was nervous when i went, my salesman Clevon Chulu surpassed my expectation, got me a great deal. II happy wwit the deal i got. More
The best experience It was a amazing experience, they really are a great team of people, our sales person Jennifer was great, I was purchasing 2 cars one for my stepdaugh It was a amazing experience, they really are a great team of people, our sales person Jennifer was great, I was purchasing 2 cars one for my stepdaughter and one for my self, and she took all the time that we needed and we went trough the history of more than a dozen cars before we test drive the ones we pick, we both got exactly what we were looking for and the credit approval was very fast and painless. More
Great experience The service was excellent, Yosvani is a great professional and took care of everything for me. I'm very happy with my car! Recommended 100%. The service was excellent, Yosvani is a great professional and took care of everything for me. I'm very happy with my car! Recommended 100%. More
Exceptional customer service I'm taking this time out to thank Ms. Laudine for her great customer service on the phone. She answered all my questions about getting qualified f I'm taking this time out to thank Ms. Laudine for her great customer service on the phone. She answered all my questions about getting qualified for a car and took the time to explain me how easy it is to get approved even with less than perfect credit. Ms. Laudine even walk me through their inventory on line so I could see what's available in my budget. I must have asked all the questions in the book and not one time did she ever showed any signs of frustration neither was she hesitant to answer. Unlike some other dealerships I called they only want to get you in the door . Ms. Laudine was pleasant, knowledgeable and easy to talk to. I'm sure I will be comfortable doing business with Miami car credit when I'm ready based on my experience. Thank you Ms. Laudine. I will let you know when I'm ready. Michelle. More
Awesome experience! My experience at Miami Car Credit was made pleasant and comfortable by my sales rep GREGORY AUGUSTE. I had an all star experience from an all star pro My experience at Miami Car Credit was made pleasant and comfortable by my sales rep GREGORY AUGUSTE. I had an all star experience from an all star professional. Gregory was very knowledgeable and answered all of my questions. I felt like he had my best interest at heart and that's hard to come by in the car sales business. He went above and beyond and I'm very pleased with my purchase. More
Great Car Buying Experience! I purchased my used car from Jennifer Hernandez and could not have had a better experience. After initially locating the car on the internet, Jennifer I purchased my used car from Jennifer Hernandez and could not have had a better experience. After initially locating the car on the internet, Jennifer was readily available to answer my questions, set up an appointment to view and test drive the vehicle. The buying process was straightforward and they went the extra mile to fit my budget. I recommend Jennifer Hernandez to anyone in the market for a new or used car purchase. More