North Miami Mitsubishi

I wanted to look for a COROLLA. Being I am a county employee and the dealership advertises "5% below invoice" to county employees. Fleet pricing. So I knowingly inquired by email on a loss leader they employee and the dealership advertises "5% below invoice" to county employees. Fleet pricing. So I knowingly inquired by email on a loss leader they were using to lure you into the lot and then sell you a more expensive model. When I get there Ino one can find Vinny so I leave my name and look around for the car on the lot. It is painted and numbered like a racing car. Finally VInny shows just as I am leaving and pawns me off the "one of his men", Tony. Tony shows me other Corollas and I pick out a base model. I go for a comfortable test ride chatting with Tony who knows everything about the car's features. I am ready to be led into the "box" to work out numbers. I have two vehicles to trade and had one of them with me. I gave all my info so they could run a credit report (750) and they took the keys to my vehicle to get an appraisal. Now I am thinking this should be a breeze. Show me the price that should be about 5% below what I think the invoice should be and tell me what you think my two cars are worth (one needs to be an estimate). Not so. It goes down hill from here, and not fast either. Almost an hour and half later I still don't have the numbers or my keys back. Instead Vinny has ben playing salesmen "head games" with me and challenging my "no, I want to get another price from another dealer." He asks me a several times to take the Corolla home and return tomorrow with a decision. Still no numbers... When I keep saying "No thanks, I want my keys back and will return tomorrow", he wants to know "Why? Don't you want to buy the car?" Then I get the "first pencil" numbers that ahow the car will cost me $20,000 plus dealer fees, taxes, title, etc. The sticker was only $20,800. I was so insulted that I didn't even dignify this offer with a response. Just want my keys so I can get out of here. I finally have to get mean and demand my keys. He then wants "just $5.00" to show his manager that I really will come back. That was the last straw. I was offended and began to hustle out of the store. Just then the Sales Manager runs into me and wants to know if everything is going OK. Vinny chimes in before I can answer and says to the manager..."He's afraid he might buy a car today." I just gave him my "you gotta be kidding" stares and resumed with my exit. The sales manager asks if he can walk out to with me. All he did was reinforce my dislike for high pressure tactics. All he did was try to get me back into the showroom. DO yourself a favor.... go somewhere else for a Toyota. (The funny thing is that I really liked the car and was ready to make a deal. Their tactics don't work on everyone... I am 65 and have bought more new cars than most of their salesmen have sold! Try a soft sale on us, it would have worked on me.) More

this dealer was horrible.i went there with my husband to get a car they told me i did not qualify and told me my credit was too horrible.but my husband just purchased a 2012 malibu from chevy so how is that get a car they told me i did not qualify and told me my credit was too horrible.but my husband just purchased a 2012 malibu from chevy so how is that possible.then i went to another dealer down the street and i walked out in a 2010 mazda.i do not know if the bank is no good but its a bad economy and toyota acts like every one is rich and thats not the case its a bad economy so you have to accomadate to the people who make the toyota dealer rich.but after this experience i will never purchase a car from toyota and i will always recomend people to mazda to buy a car because they actually want to help you into a new car not lie about your credit to get you to buy a car.thank you for wasteing 2 hours of my life. More

I went to have my 2 year old car serviced and decided to look around to upgrade. Mounir, who assisted me with my first purchase, could not have been better. He asked what my I wanted in a car that I did n look around to upgrade. Mounir, who assisted me with my first purchase, could not have been better. He asked what my I wanted in a car that I did not have now, my planned use, and budget. He did not try to oversell and narrowed in immediately on what I should look at. An hour or so later I left with a new car. Everyone throughout the process was extremely nice, professional, and service oriented. I think the deal I got was good and fair, and could not be happier. More

I call about a car that's advertised there. They say, come by it's right here. I drive over and a guy tells me it was sold. I said OK and left. Then I see it on their website again and on another car sit come by it's right here. I drive over and a guy tells me it was sold. I said OK and left. Then I see it on their website again and on another car site. I call and they say the car is there and wasn't sold. I drive by and it's gone again. Then I get email after email from them asking me when I'd like to come by and see the vehicle. I then emailed by the owner of the place. He asks if my dealings with the internet team are going OK. I tell him not exactly and asks what happened and reports to me that the car I was interested in was sold several months ago. So I'm done with them but still looking for a car. Fast forward many months-the same car, the same price, same mileage, etc is back in their ads again. They just use this car to draw people in and then try to sell them anything on the lot. Exactly what they tried to do with me. Terrible people. Find another Toyota dealer if you want any relief from the lies. More

Due to my long hours at work, I've been emailing back and forth with a few different dealers. I got a quote from Lehman Toyota in Miami, which was the best. I drove 110 miles. I test drove a similar SUV, forth with a few different dealers. I got a quote from Lehman Toyota in Miami, which was the best. I drove 110 miles. I test drove a similar SUV, but I wanted a different color. They said they can get it for me. When we sat down to put the numbers together, the number they gave me was $1500 higher. When I told the sales person that he sent me a different quote, he called the manager and he said that it was a "mistake". Also, they offer me $10638 for my car (trade in), and when they put the numbers together, they wrote $10500. I had to tell the sales person and he didn't remember but couldn't "find" the number he wrote before. They kept me waiting long minutes while they were joking around. I've never been treated so bad in a dealer before. Beware, AVOID LEHAMN TOYOTA at all cost. Don't trust them. AT the end of the day, the manager said "I'm sorry, it was a mistake. Don't you make mistakes?" I will make sure pass the word so other customers don't fall for their cheap moves. They were playing with me and this is extremely disrespectful. Just because this experience, I'm pretty sure I will end up buying something else. I never write reviews, but this time I feel the need to warn others. I hope you don't fall for their lies. More

This dealership is full of crooks, especially this guy name Michael buines, who are only looking to rip you off. They act all friendly until you have purchased your car, then it's all down hill from there name Michael buines, who are only looking to rip you off. They act all friendly until you have purchased your car, then it's all down hill from there. Avoid this dealership at all cost!!!! Please look elsewhere More

I don't know about everyone else, but my experience was more or less what I expected. I went, drove the car, we negotiated over the price a little and i drove away with the car. I mean what else do you wan more or less what I expected. I went, drove the car, we negotiated over the price a little and i drove away with the car. I mean what else do you want when you are buying a car? If I wanted to be pampered I would have bought a Lexus or Mercedez, I bought a used Toyota. The place did look horrible, so obviously they are not making as much on you as the fancy dealers are.... More

Lehman Toyota is unethical purchasing practices, including false information to buy your car below the market price. I received a letter with an offer for my car, the offer would be a super offer, including false information to buy your car below the market price. I received a letter with an offer for my car, the offer would be a super offer, but the black book estimate that they sent me is false, they offered 14,000 (according them black book currently value) plus 3,500 if my car is in excellent condition. But the real value for my car in good condition according black book is 20,070 trade and 23,175 retail.Be careful with this company. More

The place is dingy and creepy. Everywhere you walk, the sales staff stalks you. The places where service was needed, parts and service, I was ignored. No, ignored is too soft a term, staff avoided me. The sales staff stalks you. The places where service was needed, parts and service, I was ignored. No, ignored is too soft a term, staff avoided me. The few interactions I managed, were useless as I was shrugged off and b/s-ed. Eye contact was avoided and an employee pretended something was so urgent he had to go, shoved my keys in my hand and ditched me. This all occurred because service messed something up when working on my veh. I was stranded and this all ended up being a 5 hour ordeal. No one came close to apologizing. More

The entire dealership is very difficult to deal with. As soon as you start talking to anyone, they are so nice and friendly and they make you feel like you're a special customer and they will do whatever it soon as you start talking to anyone, they are so nice and friendly and they make you feel like you're a special customer and they will do whatever it takes to help you out, they make you think they will pull strings for you to get you what you want. Really, all they focus on is watching the giant TV in the showroom and getting their commissions. I'm all for making money and everyone needs to make sure they get paid, but the way they go about it makes sure no one will ever come back. They lie to your face about everything! The first lie was that my car was a 2010 model, today, almost a year later, I learned that it is actually a 2009?! They also said I get free services because in 2010 all the Toyotas now come with free scheduled maintenance. Well, 2009 models don't have that luxury. Is it my fault that I don't drive enough miles to need the free scheduled service soon? No, because I thought whenever my car needs a scheduled service, based on mileage, it will be free. I thought I was going to pay a certain price, did I pay the price I signed for originally on the dotted line? No. Before I even get to finance, I caught Tony in a lie, he couldn't back out of it so he brought his manager in. His manager had to play the bad guy, which is his job when the salesmen mess something up. So he wouldn't budge and so I had to pay the extra couple hundred dollars, even after I signed for a lower price already, not just 5 minutes sooner. Basically, all dealerships are a little shady, but this place is number 1. They also have their salesmen go online and give fake ratings for their own dealership so the average ratings come out high and make people want to go there. Look, the bad ratings are there for a reason, go find another dealership where there aren't as many bad reviews. You'll be glad you did in the long run. More