North Georgia Auto Brokers

ALL LIES I cannot begin to express the level of disappointment I experienced in this process. My story is sad, so buckle up: My husband and I were trying to fi I cannot begin to express the level of disappointment I experienced in this process. My story is sad, so buckle up: My husband and I were trying to find a vehicle in a decent price range to eat some of the negative equity from my other vehicle. We needed to switch from my Nissan Sentra into something that offered 4wd as I just moved from GA to CO and where I live now requires it. I have a 20 month baby girl and was not comfortable driving in the mountains as it stood. We searched for months online and finally found something that seemed promising. We contacted the dealership and they were more than accommodating with our requests at first... Until we told them we would fly out to purchase the vehicle and drive it back. They assured us that this vehicle only had one issue with not being able to pass emissions. Well, that was perfect for us, as my husband is a mechanic and there is no emissions in the state of CO. It seemed too good to be true as they had listed the vehicle for almost the exact amount less what I owed for my current vehicle. Once we had discussed all of the numbers and such we were all set to fly to GA to get the vehicle. Before I could book a flight, the sales man, Sammy, called us back and was desperate to keep us from flying there, coming up with every excuse he could think of. This should have been a red flag but we were just so excited about this deal that we missed it. It seemed like an answer to our prayers. Sammy convinced us to have the vehicle shipped, promising that everything would be good to go and that if he had to he would help with shipping costs. We were so elated by such great customer service that we agreed to all of this. When we got to the place where we were to meet the transport personnel and collect our new 21k 2008 Subaru WRX sti, we noticed the rearview mirror was torn off and shattered in the front seat. This was not a deal breaker, however, getting a response to our messages became a thing of the past. This vehicle was sold to us as a stock engine but when we looked under the hood at the engine it had been obviously modified. As a mother, I did not want or need a racing engine. Again, still would not have been a deal breaker, if the vehicle had all of the components necessary to drive it. It is missing the main access port which makes it undrivable. It is now going to cost us over 2k just to have a functioning vehicle and we cannot get a response from anyone where we purchased it. I contacted the loan holder for further direction and the funds had been directly deposited to the dealership so little can be done on their end. There was no coolant in the vehicle and many other infractions that would have caused a blown engine had someone unknowingly driven it. This dealership knew exactly what they were doing and we were just too trusting. This is not the last they will be hearing from us but I urge anyone who is considering using them for anything to do business elsewhere and trust nothing they say. If it sounds too good to be true, it is. More

A owner that cares for his customer I had a problem with this but once the owner found out he straighten it out immediately so I would highly recommend this dealership for the owner and I had a problem with this but once the owner found out he straighten it out immediately so I would highly recommend this dealership for the owner and the response that I got from him More

Love my car! Friendly service with a great variety of cars. Got the at I wanted. I would recommend to anyone who is in the market for a car Friendly service with a great variety of cars. Got the at I wanted. I would recommend to anyone who is in the market for a car More

Worst car buying experince ever Bought a lincoln navigator from them...drive 6 hours to get it..barely made it Home..brakes were shot, engine tapping like crazy and no power..paid ca Bought a lincoln navigator from them...drive 6 hours to get it..barely made it Home..brakes were shot, engine tapping like crazy and no power..paid cash...still have not received a title...it's been a month now..stay away if you can...they will take you... More

BEWARE! SELLS VEHICLES W MAJOR REPAIR NEEDED Long story short, they sold me a truck, for which I paid cash that needed major repairs. Fixed one item on the list and said I could just take it back Long story short, they sold me a truck, for which I paid cash that needed major repairs. Fixed one item on the list and said I could just take it back after they hadn't finished any other repairs when they had it for nearly two weeks. I had to replace the brakes, that they said had been recently replaced, the day after I got it back and it was a $700 repair. I had to call daily for any kind of update. They were rude and unhelpful and I hope you never have to experience the trauma I went through. DO NOT BUY A VEHICLE FROM THESE PEOPLE! More

GREAT EXPERIENCE! Ask for FADY Great! Price 👌🏾👌🏾😁 I recently purchased a vehicle from them the customer service was great! I was quit skeptical from prior experience with salesmen who sale women anyth I recently purchased a vehicle from them the customer service was great! I was quit skeptical from prior experience with salesmen who sale women anything because they know nothing about cars, they changed my oil tires my truck is beautiful AND RUNS LIKE A NEW TRUCK! I recommend this place if you want a great vehicle for a great price with good customer service! I love a place I don't have to return back with an issue 👌🏾😁 More

Not a trustWorthy these people are untrustworthy and everything bad you think of about a use car dealership. They sold us a warrantie that turn out to be invalid. My e these people are untrustworthy and everything bad you think of about a use car dealership. They sold us a warrantie that turn out to be invalid. My engine check light came on after a few days went back to them to fix prob they said they would but did not. All they did was shout the engine check light off . Also found out a month later that the car was in a wreck, and was a flood vehicle .i wish I had not purchase this car for this dealership. More

Satisfied Purchase Of A Lexus My experience is simple. I coincidentally noticed a new arrival on the lot of North Georgia Auto Brokers as I was in route to a meeting. I decided I My experience is simple. I coincidentally noticed a new arrival on the lot of North Georgia Auto Brokers as I was in route to a meeting. I decided I had enough time to route back for a closer look. Upon inspection, I immediately thought this car met all my standards of condition, miles, year, model, options and below normal wear. I proceeded to discuss details with Amir who assisted me in all steps of the purchase. All concerns expressed prior to purchase were resolved in a professional way and pricing was agreeable. We are pleased with the standard of cars which North Georgia Auto Brokers offers and the competitive pricing which were unmatched in the market based on condition. More

HORRIBLE HORRIBLE EXPERIENCE Although my review will be long, if you read to the end I promise it will be worth it and save you the same time and hassle that we went through. W Although my review will be long, if you read to the end I promise it will be worth it and save you the same time and hassle that we went through. We brought in our 2008 Jeep Grand Cherokee. Other than a few small dings in the bumper, there was literally nothing wrong with it. Everything worked great, it's equipped with a good sound system and good tires, and it was clean. There was no interior wear and tear, and we only had just under 53,000 miles on it. We even took it for a car wash with hot wax before bringing it over, and vacuumed and cleaned the interior ourselves. You are probably wondering why we would want to get rid of this car - my husband has a job that has us traveling around the country by car, and the Jeep is not great for space when we have a large dog and his crate, a cat, and all of our belongings. We are trying to have a baby, and once that happens there will be no room for anything in there, and we didn't want to get a tow package for the car because Jeeps do lose value more quickly than other vehicles and we really just wanted to trade in for something else. Our car was evaluated at another dealership, saying it was worth $12,000. We came to this particular dealership because they had a Nissan Armada that we wanted. We were looking for a deal in which we could trade the Jeep in, and get the remaining difference between the car we traded for and the Jeep's value, in cash. In this case, they advertised a 2004 Nissan Armada with about 140,000 miles on it for $9,900. They said it was in great condition and took very sneaky pictures on the website that made it look so, even though it had problems up the wazoo, but we'll get to that in a minute. This place is the place people talk about when they talk about sleazy car salesman on a sketchy car lot being rude to their customers. None of the cars were washed and they all had dirt and water marks all over them when we pulled up. We talked to Albert on the phone before coming to make sure the car we wanted was there, as this was a bit of a drive for us from southeast Atlanta, and we came by. Albert took us out, and acted completely disinterested. He didn't ask us anything, talk to us, he just stood aloof far away from the car. Almost as if he didn't even want to sell anything. When we got to the car, it looked only remotely similar to the pictures. It had a ton of wear and tear on the interior and exterior, but we decided to test drive it anyway. That's when the myriad of problems began to appear. Besides the fact that someone had messed with the electrical wiring of the radio in the car and some other charging ports, and that the back of the passenger seat was completely falling apart, we encountered broken windshield wipers, electrical problems with the driver's side window, HORRIBLE brakes that desperately needed fixing, it was in severe need of an oil change, and much more that I can't remember of the top of my head - but there were so many things that I actually had to make a list in my phone to keep track of them all so we could tell Albert when we got back. We did decide we wanted the car anyway, but it was no way worth $9,900. My husband fixes cars and he knew this was worth no more than $8,500. We got back, parked the car and my husband went inside to talk to Albert and negotiate. I stayed outside and talked to a nice gentleman who worked there, who told me he was only 13. The kid sells more cars than any other salesman there, it was his first day and he sold to the first customer that walked up to him. But these trolls barely pay him anything. When I congratulated him on his sale, he told me "The reason I sell is because I don't argue with the customers. The other guys argue with the customers constantly, and that's why we've had 7 or 8 people come in today and they haven't sold them a single thing." Maybe the idiots who work here could take some notes from this intelligent kid. They should keep him around, they desperately need him if they ever want to make any money, I'll be honest. I started telling him about all the problems with the car. He said, "Well, I think what a good deal would be is if you took the car at $9,900 and we just gave you the difference in cash to make up for the value difference of the Jeep." I told him that was the deal we were actually looking for. What a smart kid. Unfortunately, the idiot salesmen do not let him make deals, but that's too bad because they lost yet another customer because of it. Back inside, my husband pointed out all the flaws of the vehicle, and Albert wrote them down, although we fear he will probably do absolutely nothing about them and then sucker some poor other person who doesn't know a lot about cars into buying it anyway. Hopefully the person who buys the car will read this review before they do, but I'm doubtful. He told him we would do a trade with the car valued at $8500. Albert said no. We said we were willing to go up to $9000 but final offer because the car was literally a pile of crap. I came inside this time and pointed out all the flaws. He said "Mam, we can fix all of those things for you if you want but we aren't going to take your Jeep because it's too hard to sell." My husband luckily interjected and said no deal and we were leaving, because I was about to tell him that your ability to sell a car is not based on the car but on the quality of the salesperson, and the only person who can't sell a car of such good quality and low mileage is just a piece of crap salesman, honestly. If you want to go into business, you have to be willing to DO business. Everyone knows the business of car buying is haggling. If you're not willing to take a car that is of MORE value than your piece of crap vehicle, and you're not willing to negotiate on pricing, you are truly an idiot and know nothing about business. He even pulled the value up himself and agreed the Jeep was worth the $12,000 we were asking, he just didn't want it. It's no wonder they sold nothing all day. It's sad that the 13 year old standing outside knows more than the adult salesmen working at this place. What's sad is that their families are the ones who suffer trying to get food on the table and paying rent. If no one wanted this Jeep and it was so "hard to sell," how come we went to two new car dealerships (brand name ones too, an Acura and a Nissan) and a used car dealership and they all were bending over backwards to get this car into their inventory? Not to mention there was a Jeep dealership right down the road from this place. If Jeeps are "too hard to sell," how are they making any money? We ended up getting this same car at an Acura dealership, 2004 Nissan Armada, with 20,000 less miles, and did NOT look like a hungry Tyrannosaurus was let loose on the inside at feeding time. The dealership was unsure at first if they wanted it, but used their BUSINESS skills (because they are running a real business unlike these jokers) to negotiate a fair deal on both ends, which actually ended up being what we wanted - we got the car and $1950 in cash to compensate for the difference, and they got our nearly-perfect-condition Jeep with low mileage and a clear title in exchange. They even gave us a free tank of gas with the car, and stayed open 3 WHOLE HOURS past close and kept their best salesman there so we could get the car. If you want a real car buying experience from a family-owned business that doesn't hassle you, undervalue your vehicle and overvalue theirs - take the plunge and drive about an hour to the Sutton Acura in Macon. The Jeep's not too hard to sell for them, because they actually use their business to do business. What a concept! More

Great people to work with I am so Happy with my Car. my sales person and ALL of the staff at north Georgia auto brokers of Snellville treated me so kind and they were ver with I am so Happy with my Car. my sales person and ALL of the staff at north Georgia auto brokers of Snellville treated me so kind and they were very patient with me. This is the place to come! I will tell all of my family and friends More