North Georgia Auto Brokers
Snellville, GA
Is this your dealership?
Filter Reviews by Keyword
By Type
41 Reviews of North Georgia Auto Brokers
BEWARE If I could give zero stars I would. I just recently purchased a vehicle from this place my salesman was Moe Zidane. On the way home from purchasing my vehicle the check engine light com I just recently purchased a vehicle from this place my salesman was Moe Zidane. On the way home from purchasing my vehicle the check engine light comes on. I may have had the vehicle for 2 hours. So I go up there the next day & I wanted to trade it in for another vehicle. I was told its just a sensor & to replace it. I have the 2 year extended warranty but it didn't cover the sensor. I had to pay out of pocket for the sensor & to have it put on. The check engine light is STILL on. So the next week I'm with a friend driving to the store & we noticed a odd smell, like something was burning. When we get to our destination I notice its either the water pump or radiator leaking. I again take my vehicle back up there & was advised by Moe Zidane that they don't do maintenance there, I would have to find a verified place to have it looked at & fixed. I was also advised that my 2 year warranty would cover the repair minus my $100 deductible. I take my vehicle to the dealership, after they spoke with the warranty people I was told the warranty only covers HALF the part & labor. I haven't had my vehicle 30days & I've already had to come out of pocket $1800! I haven't even made my first car payment. This is the worst experience I've ever had with purchasing a vehicle. And I'm aware that it's a used vehicle & things want be perfect BUT this isn't the first used car I've purchased. And it's like every time I fix one problem another one pops up. My vehicle has been in the shop more time than I've actually had it in my possession. The check engine light coming on after only 2 hours from purchasing is a BIG red flag. This place is a scam. They charge outrageous amounts of money for vehicles with a lot of maintenance problems. This place sells junk cars, all they do is clean them up good & sell them. Once you purchase it's a total headache. I'm still waiting on my tag to arrive, the entire experience has been awful. More
If 0 stars were an option, it would be 0. As of this writing, it is day 106 after sale and the dealership has yet to provide me with the proper title and paperwork required for me to register As of this writing, it is day 106 after sale and the dealership has yet to provide me with the proper title and paperwork required for me to register this vehicle in my state. When contacted, the personel responsible for titling and paperwork is "on vacation". When asked for management, they are "on vacation". The paperwork and title that were overnighted to me months after the sale, were invalid and expired. I would recommend to all parties to avoid this dealership at all costs. If you have been similarly impacted by this dealership's negligent business practices, consider submitting a complaint with the Georgia Secretary of State office at their website: https://sos.ga.gov/page/how-submit-complaint. More
STAY AWAY! ! RIP OFF!!! Mo sold me a BMW that was in "great shape." Get the car and take it in for inspection, and both control arms are beyond bad (critical). A ! RIP OFF!!! Mo sold me a BMW that was in "great shape." Get the car and take it in for inspection, and both control arms are beyond bad (critical). All the tires are different sizes, A/C didn't work, and the washer fluid pump doesn't work. Contact the company, and they refuse to fix anything after telling us they would. Lawyer up if you're thinking about buying a car here. More
the communication and paper work process was simple and they were great on the phone. The bad was we were not informed the vehicle was smoked in , they didn't detail the vehicle at all and we received a fi they were great on the phone. The bad was we were not informed the vehicle was smoked in , they didn't detail the vehicle at all and we received a filthy car. The key fob was broken and when we called they failed to return any calls after we took possession of the vehicle. More
This is the BEST used car dealership I’ve ever experienced... Mark is extremely honest, kind, flexible, and accommodating. I cannot stress enough how satisfied I am with his professionalism and ex experienced... Mark is extremely honest, kind, flexible, and accommodating. I cannot stress enough how satisfied I am with his professionalism and excellent customer service. I will not go anywhere else for a used car; he has 100% earned my trust and future business! Thanks, Mark! More
Purchased a 2013 Audi A8 Friday, Oct. 29, 2021. It started making a loud noise on Tuesday Nov. 2. Took it back to the dealership Thursday Nov. 4th and Peter, the finance manager/salesman said take it started making a loud noise on Tuesday Nov. 2. Took it back to the dealership Thursday Nov. 4th and Peter, the finance manager/salesman said take it to their mechanic. Mechanic stated the parts needed to be ordered and to bring it back Tues Nov. 9. Took it back on the 9th and mechanic said his Audi mechanic broke his finger but the car would definitely be ready before Friday Nov. 11. Car was not ready until Wednesday Nov. 17. The owner Akrim, wanted me to pay part of the repair bill which according to him was $2,200. Of course I refused. On Sunday Nov. 21 the car stopped in the middle of the street and had to be towed to another mechanic. The check engine and EPU lights are both on. My husband and I both STRONGLY feel they did something to the car after we refused to help with the repair bill. So now I'm waiting to see what is wrong with it and praying the warranty covers it. I drove the car less than 100 miles and it was on the freeway once. I haven't even made the first payment yet. It's a beautiful car outwardly but it's looking more and more like a piece of junk. I WILL POST THIS REVIEW EVERYWHERE I CAN. DO NOT WASTE YOUR MONEY, OR RUIN YOUR CREDIT. Go to a legitimate dealership. More