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North Fort Lauderdale Subaru
Fort Lauderdale, FL
117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 117 reviews
August 30, 2021
Friendly, fast and efficient service! Not to mention the comfy chairs, big screen TV, snack and delicious Cappuccino! A pleasure! I made an 8:30 appointment and was told it would take approximately 1 hour comfy chairs, big screen TV, snack and delicious Cappuccino! A pleasure! I made an 8:30 appointment and was told it would take approximately 1 hour so I waited in the comfortable lounge. 55 minutes later, my car was ready and spotless. More
by awpaws2007
Employees Worked With
Marcus and Michelle
July 28, 2021
I returned the car for a recall supposedly taking less than 60 min as per phone information. As I got there, the time was mentioned of 2-2.5 hours and they did not have a car service or UEBER available. ( than 60 min as per phone information. As I got there, the time was mentioned of 2-2.5 hours and they did not have a car service or UEBER available. (" Dealership just sold, no Uber set up yet" )I found this extremely poor customer service as this was a recall and not a repair that I caused. This is a long string of disappointed customer service at this dealership. More
by trix155
Employees Worked With
Rafael Servan
July 19, 2021
A great experience working with Andrew. Although there was a bit of a late start, showed up at 9 after dropping off my car in for service but the rep didnt didnt finish their huddle until close to 20mins was a bit of a late start, showed up at 9 after dropping off my car in for service but the rep didnt didnt finish their huddle until close to 20mins after and they didnt seem to be aware of current Subaru promos and coupons, so it honesty didnt feel like we were getting off to a great start. BUT... After an awkward start (from my perspective) Andrew (the sales rep) and I were able to see eye to eye and made the deal pretty easy. It was for sure one of the fastest deals Ive had in a dealership that didnt result in any insecurities or feelings of buyers remorse. 10/10 would return again. More
by erwinblanco.eb
Employees Worked With
Andrew Allen
June 23, 2021
Marcus is the reason I drive from Key Biscayne to you. ONE OF THE MOST PLEASANT, INFORMED AND ACCOMMODATING DEALERSHIP EXPERIENCE I HAVE WHEN I DEAL WITH MARCUS. HE IS WORTH THE LONG TRIP ALMOST 4 ONE OF THE MOST PLEASANT, INFORMED AND ACCOMMODATING DEALERSHIP EXPERIENCE I HAVE WHEN I DEAL WITH MARCUS. HE IS WORTH THE LONG TRIP ALMOST 4 HOUR FOR ME. You should APPRECIATE AND REWARD HIS SUPERB REPRESENTATION OF YOUR BUSINESS. Katharine Gregor a long time loyal COSTOMER. More
by kathygregor
Employees Worked With
MARCUS SERVICE DEPARTMENT
June 23, 2021
We started at the Delray dealership and were very disappointed with the service. So we went to the North Fort Lauderdale dealership and got the complete opposite. Mohammad was great. He made us feel disappointed with the service. So we went to the North Fort Lauderdale dealership and got the complete opposite. Mohammad was great. He made us feel comfortable and not stressed or pressured. I highly recommend your dealership! More
by Katya
Employees Worked With
Mohammad
June 15, 2021
I upgraded my Forester Limited to a 2021 Forester Touring. I worked with Vinnie who was excellent from start to finish. He gave me a few very good options and guided me in a friendly, professional ma Touring. I worked with Vinnie who was excellent from start to finish. He gave me a few very good options and guided me in a friendly, professional manner. I am very pleased with the new vehicle and the attentive service from Vinnie, Patrick and Mr. Bell. They are really on top of customer service and Vinnie is a great sales representative for Subaru. More
by cmcgiv
Employees Worked With
Vinnie Siciliano
June 14, 2021
Marcus and Michelle took very good care of us. The vehicle was received promptly and was ready as promised. I followed Dovelle Bell from Coconut Creek Subaru to NFLS because of the service he provide vehicle was received promptly and was ready as promised. I followed Dovelle Bell from Coconut Creek Subaru to NFLS because of the service he provide me there More
by CaptEddie
Employees Worked With
Dovelle Bell
