North End Subaru

Great customer service! Subaru service I went in apprehensive as all you hear is how you get ripped off but I wasn't I was given a great competitive price and Rich Brooks was great he made I went in apprehensive as all you hear is how you get ripped off but I wasn't I was given a great competitive price and Rich Brooks was great he made everything so easy and gained my trust! I will always bring my car to Subaru service and talk to Rich... More

1st time customer but it won't be my last! My husband and I had been looking at many different makes and models before deciding on a Subaru. We had gone into the North End Subaru dealership thr My husband and I had been looking at many different makes and models before deciding on a Subaru. We had gone into the North End Subaru dealership three times before finally making up our minds and each time Frank Lajoie was very patient with us and more importantly ready and willing to answer the endless list of questions we had. We ended up going with a 2015 Impreza Limited Wagon and we are so happy we did! The service was great (including Tom Liddle's help with the loan end), the car is perfect, and we are planning to come back within the next couple of months to get my husband a new car too! We'll see you soon Frank! Thank you! More

Fantastic Experience! Ask for Dave Fayard! I was so pleased with my experience at North End Subaru! After shopping for a week with my mother for a used car for her, we went a little further ou I was so pleased with my experience at North End Subaru! After shopping for a week with my mother for a used car for her, we went a little further out of our way to visit North End Subaru, and had the pleasure of working with David Fayard. My mother is incredibly particular (about everything), and he patiently helped us for over 2 hours in the afternoon sun, explaining all the differences between the makes and models of Subarus (and the Mazdas next door) and honestly comparing the good and bad of those cars with other makes and models on the road. This was even after he knew that we were not able to purchase a car on that particular day. He was absolutely NO PRESSURE, which was fantastic. He had a great sense of humor and was the most patient car salesman (new or used) I have ever worked with in my life. I highly recommend North End Subaru, and Dave in particular, and will be returning for our purchase! More

Pleased customer times 7 My first purchase at North End was a 1977 Subaru DL followed by a Legacy wagon, 2 Mazda's and now my 3rd Forester and I have to say this has been my b My first purchase at North End was a 1977 Subaru DL followed by a Legacy wagon, 2 Mazda's and now my 3rd Forester and I have to say this has been my best purchasing experience yet. Many thanks to Greg and Tom for making this "painless" and to Rick for being "honest" about my old vehicle. Thanks Guys!!! More

Always great customer service This was my third purchase with North End Subaru and the third time that I've worked with Mike Pinto. He went above and beyond to ensure that I was sa This was my third purchase with North End Subaru and the third time that I've worked with Mike Pinto. He went above and beyond to ensure that I was satisfied with my purchase, each and every time. Always very knowledgable, he makes sure that he can find a car that fits you, your budget, your lifestyle and there was never any pressure. His patience made the process enjoyable and less stressful than it already is. His explanations are thorough and absolutely made sure that I understood all of the features, while also answering all of my questions. Throughout the entire process he was genuine, sincere and a great guy to work with. Also, Tom Liddle who has been with this dealership for many years is extremely knowledgable, very informative, thorough and a genuinely nice guy. He definitely helped get a great deal and was a pleasure to work with each and every time I've purchased a vehicle at North End. I highly recommend not only this dealership but especially Mike to help you with finding your new car! Thanks again Mike and Tom!!! More

Repeat Customers For A Reason.. My husband and I decided to purchase our 3rd car from North End Subaru. We came in with a list of questions from my research on cars and put Frank Cap My husband and I decided to purchase our 3rd car from North End Subaru. We came in with a list of questions from my research on cars and put Frank Cappacio to the test. Not only did he answer all of them professionally with a smile and laughter. We were very comfortable with him. We went home with more accurate information that helped us make the best decision with no pressure at all. I never thought I would end having 2 same cars in the family " Legacy. " My comfort level was buying a car with reliability, safety, reputation and AWD. I had to figure that out on my own and not to be convince by anyone. Oh..if they don't have it they will find it! Thank you Frank for a great deal ! I would not only thank the entire staff in sales ( always smiling ) but also just as important is Tom in financing ( smooth transition ) to Rick, Josh, and the entire service team ( knowledgable & so friendly.) We wish North End Subaru continued success and will be repeat customers again in the near future. Rich & Sue More

Glad I found North End Subaru David Graves was extremely helpful and was able to find me the exact car I wanted. This was my first time trading in a car and David as well as his c David Graves was extremely helpful and was able to find me the exact car I wanted. This was my first time trading in a car and David as well as his colleagues helped me through the entire process. Tom Liddle talked me through the financing package with ease and provided me a great deal! Would highly recommend checking out this dealership and tell David I said hi! A+++++++ More

Frank Lajoie I went there to look and ended up buying, no pressure from Frank Lajoie. A great guy. The car sells its self. I guess it was all those ads on the TV t I went there to look and ended up buying, no pressure from Frank Lajoie. A great guy. The car sells its self. I guess it was all those ads on the TV that convinced me to just go up there and try one out. I'v been wanting to get there but have been not well. Just had Brain surgery July 18th, and it did solve all of my pain. So it was time to get a new car, so I got a 2014 Limited Edition Outback. I just love it. Even though Frank went over all of the features I know I will be calling him up to ask more questions. You can't get it all in one shot. It's a lot to take in. I did bring my Son-in Law with me as he was in the car business for over 20 years and he know the lingo, I don't. That was very helpful with my decisions. I give Frank a A+++++. Great guy and if I ever trade this one in it will be him that I will work with. Everyone there was very nice too. Tom Liddle was great in doing the paperwork too. Thank you Marjorie A. Leach More

Positive Experience in purchasing a 2015 Subaru Impreza Very happy with the help Mike Pinto provided me in deciding on my new car purchase. Mike was friendly, knowledgeable, easy to talk to and straight f Very happy with the help Mike Pinto provided me in deciding on my new car purchase. Mike was friendly, knowledgeable, easy to talk to and straight forward in his dealing with me. Mike explained the different features of the test cars I drove and after making the purchase, on the day my Subura Impreza was ready for me, he took all the time I needed to go through all the features before I drove off.and went into great detail to explain all the benefits of the Rewards Program. Tom Liddle was excellent t also with preparing all the business paperwork to finalize the deal and to go over the loan documents and other vehicle documents with me, and to answer any questions I had. More

Bob is the Best! Bob was great when we bought our previous Outback so we went back to him. He really helped with all the new technologies and features..... not as sim Bob was great when we bought our previous Outback so we went back to him. He really helped with all the new technologies and features..... not as simple as the old cars were!!! I know I can call Bob anytime to review the "how-to's" and to check on glitches (mostly my fault). Bob guided us through the ordering process and kept us up to date with the timing of the car's arrival; test drive and explanations for all the new technologies and differences from our previous car. Thanks also to Jesse Manning for showing me options. North End Subaru is a keeper dealership for us. We love you all. B Farrell More