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North End Subaru

Lunenburg, MA

Overview
Employees
Reviews
Vehicles
4.9
1,191 Reviews
North End Subaru is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 350 New and Pre-Owned cars, Certified Service Technicians, and much more.
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757 Chase Rd

Lunenburg, MA

01462

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Showing 1,191 reviews

November 05, 2024

Helpful staff, good financing. Never met the general manger, but the salesmen and the finance manager were both very pleasant people. More

by calebvanhillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

North End Subaru responded

Thank you for your kind feedback! We're so glad to hear that you had a positive experience with our staff and that both the sales team and finance manager were able to assist you in a helpful and pleasant manner. We strive to make the entire process smooth and enjoyable, and it's wonderful to know that we succeeded in doing so for you. Enjoy your new vehicle, and we hope to see you again for your car and service needs.

November 05, 2024

Justin was fantastic when we purchased our first Subaru six years ago. Once again, he was phenomenal; pleasant, patient and accommodating. Thanks to all for a wonderful experience!! More

by hoffmann.carmelita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

North End Subaru responded

We're thrilled to hear that Justin was able to provide such excellent service once again. It's wonderful to know that he helped make your car buying experience both pleasant and memorable. We truly appreciate your trust in us, and we’re grateful for your continued support over the years. Enjoy your new Subaru, and we look forward to assisting you again at North End Subaru!

November 04, 2024

Bob and Tom are always friendly and easy to work with, highly recommended. A very simple car buying process. More

by DISTRICT5RECORDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cusick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

North End Subaru responded

We're thrilled to hear you had a positive experience with Bob and Tom. We strive to make the car-buying process as smooth and straightforward as possible, and it's great to know that it was just that for you. Thanks for seeing us at North End Subaru and we hope to see you again for any future Subaru needs

November 02, 2024

Pleasant employees, sales rep was not ‘pushy’. Explained many features that we were not familiar with and what was really important. Looking forward to many good rides. More

by UPNORTH1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dak
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

North End Subaru responded

It’s great to hear that you had such a positive experience at North End Subaru! Pleasant and non-pushy sales reps can really make a difference when exploring your options. It sounds like they took the time to explain important features, which is so helpful for making an informed decision. Here’s to many enjoyable rides ahead and seeing you again for your next ride.

November 02, 2024

Excellent! I met with Justin Gordon my first visit, and he was very helpful. I was originally looking at a used vehicle, but when he showed me the new one, I be More

by DIHILL311A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

North End Subaru responded

It sounds like you had an outstanding experience with both Justins! It’s great to hear that Justin Gordon helped you explore your options and guided you toward reconsidering a new vehicle. Justin Dack’s patience and clear communication really shine through in your description, especially when it comes to answering all your questions. It’s so important to feel supported during the car-buying process, and it seems like both of them went above and beyond. Thanks for sharing your experience and visiting North End Subaru for your new vehicle

November 02, 2024

Very friendly and helpful. Gave us a good trade in value on our subaru forester. More

by wheelerdt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

North End Subaru responded

It’s wonderful to hear that you had a friendly and helpful experience! Getting a good trade-in value for your Subaru Forester can really make a difference in the overall car-buying process. It sounds like the dealership treated you well and recognized the value of your vehicle. Thank you for sharing your positive experience and we hope to see you again at North End Subaru.

November 01, 2024

Excellent sales and service along with having a reliable safe good looking car andfair pricing More

by ltmoreno161
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Spagnuolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

North End Subaru responded

It sounds like you had a fantastic experience with both the sales and service teams! Finding a reliable, safe, and good-looking car at fair pricing is what everyone hopes for when shopping. It’s great to hear that the dealership delivered on all fronts. Your positive feedback will certainly help others looking for a trustworthy place to buy a car. Thank you for sharing!

October 30, 2024

They helped get me into a new vehicle at a price i was happy with... The whole process from start to finish went smoothly and quick.. More

by sjmossey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

North End Subaru responded

That's great to hear and so glad you chose North End Subaru to make your purchase! It sounds like you had a really positive experience with your vehicle purchase. It's always nice when everything goes smoothly and you feel satisfied with the price. Enjoy your new ride!

October 30, 2024

Amber was so friendly and helpful, she made the experience of buying a car fun and easy! The financial aspect of the car was explained thoroughly. I would recommend this dealership for anyone in th More

by novpr290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

North End Subaru responded

It sounds like you had a wonderful experience at the dealership! Amber's friendly and helpful demeanor can really transform the often stressful process of buying a car into something enjoyable. It’s great to hear that she took the time to explain the financial aspects thoroughly, as that clarity can make all the difference in making an informed decision. Your recommendation will surely help others who are in the market for a car. Thank you for sharing your positive experience!

October 29, 2024

Bob Waite was our salesman and he was fantastic as always. We’ve been North End Subaru customers for 11 years and have never been disappointed. More

by catwomannp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

North End Subaru responded

Thank you for your loyalty over the years! We're so glad to hear that Bob Waite provided you with fantastic service once again. It's always our goal to ensure our customers have the best experience possible. We appreciate your continued support and look forward to serving you for many more years to come!

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