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North End Subaru
Lunenburg, MA
1,283 Reviews
North End Subaru is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 350 New and Pre-Owned cars, Certified Service Technicians, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,283 reviews
December 21, 2008
I was so nervous buying a car, especially at this time of year. After shopping around a bit, I decided to give Northend Subaru a try. My salesperson, Mike Pinto was very friendly, super knowledgeable and n year. After shopping around a bit, I decided to give Northend Subaru a try. My salesperson, Mike Pinto was very friendly, super knowledgeable and not pushy at all. I actually learned alot about cars. After Mike helped me find the perfect car that would work for my family and it was time to crunch numbers I was very worried and a little embarrassed. I am a single mom with three kids and my credit was not perfect. The business manager Tom, made me feel so comfortable and was very reassuring. The General Manager, Marty Babineau even got involved. He made suggestions and made me feel so at ease. I never once felt like i was being taken advantage or pressured in any way. I would personally like to thank, Mike, Tom and especially Marty for all they did for me. I would highly recommend this dealership to anyone and I intend to come back when it is time to get my first oil change! Thank you to everyone at North End for making this an extra special holiday for me and my family! More
by marys
Employees Worked With
Other Employees :
Mike Pinto, Tom (bus. mgr) Marty Babineau, GM, Marty Babineau
December 11, 2008
The sales manager (Frank) & GM (Martin Babineau) at North End Subaru in Lunenburg, ma are the biggest dirt bags I have ever met. I will never set foot in North End Subaru again, even if they were giving away End Subaru in Lunenburg, ma are the biggest dirt bags I have ever met. I will never set foot in North End Subaru again, even if they were giving away cars. I am shocked at how pathetic Martin Babineau is, and how he can expect to sell cars. Per GM Martin Babineau, North End Subaru does not need my money or my wife’s money!! This was an interesting statement seeing that Larry Gordon the owner of Colonial Automotive Group (i.e. North End Subaru) strongly disagrees. Shocking as it may sound, during my conversation with Larry Gordon I was stunned to learn that Martin Babineau had a history of blatant stupidity (i.e. causing customers to run for the door). My question to Martin & Frank would be this, if you don’t need my money whose money do you need? Based on the stampede of customers breaking down the doors at your Dealership on Saturday and Sunday, I would bet Larry is correct, you need my money!! More
by JayWeb12345
Employees Worked With
3
December 05, 2007
Has been under new management for the past year or so. Took my 99 Miata in for a check engine light. They looked at it and replaced the catalytic converter for me under warranty on the spot. Even bought Took my 99 Miata in for a check engine light. They looked at it and replaced the catalytic converter for me under warranty on the spot. Even bought be lunch since I was stuck there for 5 hours. Very helpful and friendly. More
by jonw
Employees Worked With
dont remember
