North End Subaru

I have been a Service customer since 2003. I have been extremely happy with the service that I received feeling that Rick and the other guys gave me all the information needed to maintain my car. My Fores extremely happy with the service that I received feeling that Rick and the other guys gave me all the information needed to maintain my car. My Forester was starting to show its age so I decided it was time to replace my Forester. I researched a number cars and decided to purchase the Outback. Frank L gave me his time, we test drove 2011 Forester and Outback. He gave me that facts that I needed to compare the two cars. I feel that this information was key to me buying my second subaru. It also allowed me to make an informed buying decision. When I decided to come back and buy, Frank C made sure that the Outback that I wanted was there at the dealer. Marty gave me a great price for a new Outback and fair trade in price on my Forester. I could not be happier with the experience. I LOVE my new Outback. I am happy to be both a service and sales North End Subaru customer! North End Subaru sets the bar for honesty in sales and great service! I look forward to being a North End customer for many years to come! More

Promptly waited on. Explained an issue I was not aware of that needed action. Service was done very quickly with minimal wait. The facility/waiting area is extremely pleasant and comfortable. The price of that needed action. Service was done very quickly with minimal wait. The facility/waiting area is extremely pleasant and comfortable. The price was fair. They make certain you understand the servicing ... in such words even I (a woman) could understand! More

I worked with Bob Waite, a true professional. His explicit sales method was to proceed at my pace. This contrasts very favorably with more traditional, but badly outmoded methods of trying to "tria explicit sales method was to proceed at my pace. This contrasts very favorably with more traditional, but badly outmoded methods of trying to "trial-close" the prospect every 5 minutes, or worse not following up or staying in touch. Thus, Bob and North End in general seems to be a really good place to do business, based upon my experience. btw, there were 3 other Subaru dealers closer to my home. More

I have been looking for a new car for a couple of months. Visited many dealerships. Sunday I decided to take a ride to Northend Subaru My salesman Bob Waite met me immediately with a hand shake. At that poin Visited many dealerships. Sunday I decided to take a ride to Northend Subaru My salesman Bob Waite met me immediately with a hand shake. At that point I knew I was going to buy a car. He asked me a little about myself. We talked for awhile should me a Subaru Legacy. At that point I told him I had never even sat in a Subaru. Well he said lets take it for a ride. We did just that and I must have said "WOW" or "Oh My God" I don't remember how many times. What an awsome car. I also drove an Impreza liked it but fell in love with the Legacy. I asked Bob if I could take it to show my wife which was about 45 min away he said sure take your time. I thought that was great. When I came back from showing my wife. He met mwe at the door asked me how she liked it, what a silly question "she loved it". Bob and North End treated me so good through the whole process of buying a car all the way through the delivery on mon.When I picked my hew car up Bob introduced me to the service manager. I thought that was pretty cool. This was the best experience I have ever had purchaseing a car. Oh ya and by the way I've already told everybody this is the best place to buy a car. Thank You Jimmy L. More

Bob, You were great! And made a tough decision for us Bob, You were great! And made a tough decision for us very easy. On the way to buying our new Outback (which we love), you showed us any and every ca Bob, You were great! And made a tough decision for us very easy. On the way to buying our new Outback (which we love), you showed us any and every car we wanted to see. Your patience and attentiveness were outstanding! At no time did we feel you were trying to sell us something, but rather that you were trying to help us identify the car to buy that would meet our needs. Thank you again for great service. More

They were recommended to me by someone who lives about a mile away from them based on service work that was done. I have never used their service department, but had less than good luck with a salesman who mile away from them based on service work that was done. I have never used their service department, but had less than good luck with a salesman who was reluctant to give me an actual price on a car, therefore they lost a chance to gain a customer. More

Northend Subaru is a very customer friendly dealership. We were treated extremely well by the entire staff, but particularly by the salesperson, Bob Waite. All of our questions were answereed and our Suba We were treated extremely well by the entire staff, but particularly by the salesperson, Bob Waite. All of our questions were answereed and our Subaru was available in a very short time. Email and phone contact after the sale was very reassuring. I would do business with them any time. More

Working with North End Subaru has and is a many years pleasant experience. The topic at hand is our purchase of a new car with the introduction to the Forester by Mr. Frank Lajoie. He has the attrib pleasant experience. The topic at hand is our purchase of a new car with the introduction to the Forester by Mr. Frank Lajoie. He has the attributes required of me when I was a member of the Boy Scouts, Courtieous, friendly, honest and kind. He explained vehicle features with much patience with all of our questions. He took extra time having my wife who is the principal driver have hands on with all controls and instrumentation. Again, Thanks to Frank Lajoie for his after purchase calls checking to inquire if everthing was satifactory. Regards, Larry & Becky Morton. More

This is my 2nd Subaru in 11 years. The first one I bought from Ric and now he runs the Service Department. James O'Neal is also a friendly and knowledgeable service guy but I keep going back mostly because o from Ric and now he runs the Service Department. James O'Neal is also a friendly and knowledgeable service guy but I keep going back mostly because of Ric. He really makes you feel that you are a part of that Subaru family. Service is thorough and they keep you informed of upcoming problems and a time frame to deal with them. Unlike some places that will tell you they have to do these 5 things, North End will let you know what should be done but never pressure you into doing them. They will work with you to do the amount of work you want done. I like the coupons and specials they email me regularly, and remind me of service. I have had new cars from 6 different dealers but I think North End is head and shoulders above the rest (at least the ones I have dealt with). More

This is the third new Subaru we have bought from this dealership and from Greg. Every time has been a great experience. There is no pressure and Greg is very knowledgeable. The service department is a dealership and from Greg. Every time has been a great experience. There is no pressure and Greg is very knowledgeable. The service department is also friendly and helpful. Scheduling maintenance is easy and maintenance and repairs are done in a timely manner. More