North End Subaru

I have been bringing my 2009 Legacy to Northend Subaru from the time of purchase. I now have almost 90,000 miles on it. I knew I was do for a 90,000 mile service and it was going to be a bigger service th from the time of purchase. I now have almost 90,000 miles on it. I knew I was do for a 90,000 mile service and it was going to be a bigger service than normal. When I arrived for my appointment I was greeted by smiling faces and no big mob of people. The service department seemed to be very busy and straight forward. I was given a loaner for the day at no cost which was a great relieve because my ride had to cancel. The Service Manager John along with his partner Rick got me going and on my way quickly. Here is the kicker I received a phone call later on that day with the need to replace the front brake pads and resurface the front rotors. The price seemed a little high at first so I mentioned I would call them back. I quickly call a Sears and another local Garage that does Subaru repairs. I was evry surprised to see that Northend was only $18.00 more . The difference is that I can count on my Subaru still being a Subaru and not some aftermarket half Subaru. I called back to authorize the work and Rick told me to my surprise the car would still be ready today. I was thinking to myself this guy knows what he is doing. I came in later in the day after service had closed and went to pay my bill. I ran into a Sales Manager by the nam,e of Jesse who helped me get my car and pay my will,,which was lower than the orginial quote..Jesse was such a pleasure to talk to that I came back a week later and purchased a New Subaru from him. I kept my old one and will give it to my Daughter in May.. Thanks Guys for making service service again..The only real service department.. More

Awesome dealership! These guys are great! Bought my 2012 Mazda 6 iSport from them. Even though they are a Subie dealer they work well with their Mazda counterpart! They gave me the right deal and worked the Mazda 6 iSport from them. Even though they are a Subie dealer they work well with their Mazda counterpart! They gave me the right deal and worked their butts off to get it for me! More

Working with Frank Lajoie was a great experience. Most car dealerships and sales people just try and give you a run around and try to sell you things you don't really need. Frank was straight forward and car dealerships and sales people just try and give you a run around and try to sell you things you don't really need. Frank was straight forward and could tell we were on a budget as my wife and I have just started a family. Frank was very informative and helpful which made it easy to go back to the dealer to strike a deal on a Subaru Forester. More

First Subaru, got a Forester - love it, got over 27 m.p.g. on commute. Frank Lajoie was outstanding, Bob Waite filled in nicely on Franks day off, they were all quite patient and helpful and they neede m.p.g. on commute. Frank Lajoie was outstanding, Bob Waite filled in nicely on Franks day off, they were all quite patient and helpful and they needed to be. Tom -Terrific. Jesse and Frank C, professional. No I in TEAM but there is a "me" the customer and that is who they took good care of. I would highly recommend them. More

We had a great experience with North End Subaru thanks to Frank Lajoie. He was nothing but a joy to work with. He was friendly, informative and not pushy at all which made our decision an easy one to make. Frank Lajoie. He was nothing but a joy to work with. He was friendly, informative and not pushy at all which made our decision an easy one to make. We love our Subaru Forester. Thank you! The Thrasher's More

No high pressure tactics at all. Bob was very enjoyable to work with, along with everyone there. The price wasn't the best but I didn't have a lot of time and the supply was limited due to the tsunami, so to work with, along with everyone there. The price wasn't the best but I didn't have a lot of time and the supply was limited due to the tsunami, so it was just supply and demand. I'm sure they could have sold the car I bought many times over. I would feel comfortable sending anyone I know there. More

Extremely helpful, knowledgeable and friendly. Made the buying experience enjoyable. Felt that I could trust the dealer and dealership. I would highly recommend the North End Subaru dealership. buying experience enjoyable. Felt that I could trust the dealer and dealership. I would highly recommend the North End Subaru dealership. More

I bought my car here, Bob Waite was the salesperson, really provided great service. I would definitely recommend this dealership to a friend, and have recommended it. This is what buying a new car SHOUL really provided great service. I would definitely recommend this dealership to a friend, and have recommended it. This is what buying a new car SHOULD be like. Cant beat North End Subaru. More

Sorry so slow to fill this out! We had a very pleasant experience at North End. Richard was great to work with and he went to great lengths to get us into a vehicle that met our specifications, and track experience at North End. Richard was great to work with and he went to great lengths to get us into a vehicle that met our specifications, and tracking down a replacement key fob for the Forester. We originally purchased our 2007 Outback at North End so it was one of the first places we came back to when we needed to add to our "fleet". The service team has always been very accomodating to us as well, so we're happy to continue doing business with North End. More

Best new car purchase experience I have ever had, very personal attention to datail. The car is the best duy for the money, I will be a repeat customer for years to come. personal attention to datail. The car is the best duy for the money, I will be a repeat customer for years to come. More