North End Subaru

My wife and I brought our daughter to North End on 2/17/14 to help her with her first car. She eventually purchased a 2014 Impreza. Frank was pleasant, friendly and extremely knowledgeable about the S 2/17/14 to help her with her first car. She eventually purchased a 2014 Impreza. Frank was pleasant, friendly and extremely knowledgeable about the Subaru product line. Car shopping can be an unpleasant experience but this wasn't the case with our visit. I was so pleased with the experience that I returned the following Thursday just to see what they would offer me for my vehicle. Frand went beyond helpful and worked with me to reach a deal that I was comfortable with. Not only did he put me in the same 2014 impreza that my daughter had purchased but didn't pressure me into anything. I really enjoyed shopping for a vehicle at North End, no pushy sales pitches or constant phone call. I highly recommend checking them out for your next vehicle and also recommend talking toFrank. More

My wife and I had a pleasant experience buying our new car. Frank was both professional and friendly. Has was extremely knowledgeable about the cars we looked at. He offered us the car to use for a few car. Frank was both professional and friendly. Has was extremely knowledgeable about the cars we looked at. He offered us the car to use for a few errands in order to test drive it. Even though it was very busy (Washington's sale), he kept communicating with us. We liked his humor and good eye intact. TY. More

$69. and some cents for labor only (not parts, total was close to $100.) to replace a couple light bulbs on a 2006 Impreza. A headlight and the license plate lights. Took approximately an hour after being t close to $100.) to replace a couple light bulbs on a 2006 Impreza. A headlight and the license plate lights. Took approximately an hour after being told it would be a 1/2hr for a job that admittedly took 15min.. I asks for the justification for the labor charge. It was explained, "thats what i was told". Thats an excuse…not a justification. Very disappointed. More

I bought my brand new WRX from North End after months of shopping around at other "quality" dealerships. Being a young person made it very difficult to even look at the car regardless of my credit score at shopping around at other "quality" dealerships. Being a young person made it very difficult to even look at the car regardless of my credit score at other dealerships. They wouldn't let me test drive one even with years of driving experience with a variety of Subaru models. They assumed that I was a "punk kid" that just wanted to try and beat on a performance vehicle. That all changed when I talked to Wayne Brown from Mazda. Immediately, I thought he would try and sway me towards a new Mazda rather than a Subaru but he was genuine and sincere and had no problem helping me out with a Subaru purchase. He, along with Jesse Manning, let me test drive the car without hesitation before even knowing my credit. This was a breath of fresh air compared to the other dealerships I had previously encountered. They did their very best to accommodate my needs and listened to what I could afford and we worked something out from there. Wayne was by far the most helpful salesman I've dealt with in my lifetime and I've already recommended him to three of my friends. Greg Nuorimo showed me how all the bells and whistles worked with the car and I must say, he did an excellent job. All three of these men were courteous and understanding at all times and this was the first dealership I've been to that didn't bully me around or neglect to even let me try a car out before buying. I will definitely continue to recommend this dealership to my peers and I will most certainly be seeing Wayne again in the future. More

Great place to buy a new Cross Trek. It's a friendly customer oriented experience that makes car shopping a pleasure. I have already recommended North End to friends, and this is my third Subaru from No customer oriented experience that makes car shopping a pleasure. I have already recommended North End to friends, and this is my third Subaru from North End. If your are looking for a great car and a pleasant experience I suggest North End as you first stop. More

Excellent service, excellent vehicles, and excellent prices. Greg at North End Subaru answered all our questions and created such a positive experience that we ended up buying a car on our first visit, prices. Greg at North End Subaru answered all our questions and created such a positive experience that we ended up buying a car on our first visit, even though we were not committed to buying upon walking in. The environment was friendly, with no hassle and no pressure. We all know sales staff work on commission and depend on sales volume to make a living, but Greg never made us feel like just another customer and never pressured us. Just answered our questions, explained features, took us on a test drive, gave us time and space to talk over our decision in private, and provided an all-around top-notch experience. Subaru cars are an excellent choice, and this is the place to buy them. More

Many auto dealerships claim to be friendly and hassle-free, but most fall short of that goal. I was much impressed with North End Subaru - not just because of the ease of price negotiation (which hassle-free, but most fall short of that goal. I was much impressed with North End Subaru - not just because of the ease of price negotiation (which was agreed to over the phone in 5 minutes!) but by the genuinely friendly and helpful support I received both during and after my car purchase. Mike and Frank in Sales were both very informative and knowledgeable, which was certainly much appreciated. The manager, Marty, quickly stepped right up when a (very minor) issue arose regarding the options provided with my new car - Marty was right on top of it, and really made me feel like a valued customer by ensuring that the issue was resolved to my satisfaction. I can't speak to their service department yet, but as the owner of 3 other Subarus, I am hoping to start using North End Subaru as my primary go-to service location as well - hopefully they are as good as the sales and management team! - John from Mason, NH More

My wife and I came in looking to either buy used or potentially lease a new vehicle. Frank was extremely helpful, showing us all of our options that would allow us to stay within the budget we had. We potentially lease a new vehicle. Frank was extremely helpful, showing us all of our options that would allow us to stay within the budget we had. We never felt any pressure to make a purchase, and Frank answered any and all questions that we had. I would recommend North End without hesitation to family and friends. More

I had a first-rate experience from beginning to end. Great car at a great price. Tom was 100% friendly and helpful without any pressure at all. I give North End Subaru my highest recommendation without Great car at a great price. Tom was 100% friendly and helpful without any pressure at all. I give North End Subaru my highest recommendation without reservation. More

I am very happy with the whole process of purchasing my second Subaru at North End. Frank Lajoie was wonderful. His knowledge of Subaru is very impressive. He made sure to answer all my questions. There w second Subaru at North End. Frank Lajoie was wonderful. His knowledge of Subaru is very impressive. He made sure to answer all my questions. There was never a moment that I felt any pressure to purchase. The best part of all was being able to drive my new car home that same day. Although I do expect to own this Subaru for a long time, I would not hesitate to recommend North End to family and friends. More