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North Coast Mitsubishi of Akron
Akron, OH
2,116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,116 reviews
April 18, 2023
I went to this dealership on a Saturday with the intent to buy a 2019 Audi A7. I was met by a female salesperson who offered to help me. Before we got started she told me I was required to fill out a com to buy a 2019 Audi A7. I was met by a female salesperson who offered to help me. Before we got started she told me I was required to fill out a complete form with all my information so they could "talk to me about the car". I had no intention to finance the vehicle through the dealership. After filling out the form and taking the car for a test drive I was intent on buying it. When I returned to the dealership after the test drive my salesperson was now dealing with another customer. I was told to wait. After waiting for some time I approached the sales manager who said they were working on the deal as we spoke. I waited around longer but no one approached me. I asked the sales manager for my vehicle's key back three times before he finally returned it to me. I felt he was keeping it hostage so I would not leave. After about a 45 minute wait I left. I got two follow up calls days later after I had called to inquire about the car again. I ended up buying another vehicle from a different dealership. I would never shop at this dealership again. More
by Joel
Employees Worked With
None of the above assisted me.
March 13, 2023
I purchased my vehicle February 2023. OMG, the dealership was fantastic. NCAM Akron made the purchase of the vehicle so much fun. I received the first call as soon as l clicked on the veh OMG, the dealership was fantastic. NCAM Akron made the purchase of the vehicle so much fun. I received the first call as soon as l clicked on the vehicle l wanted as l was searching. Unfortunately, l cannot remember his name right now. He was very respectful, honest, straightforward, fun and good.The manager was very helpful and knowledgeable. But the person that was outstanding was MIke. When l did not want to come in again because the numbers and interest rate did not match "my bank account", l received a call from Mike. He stated that l should come in so that we can talk. I have never talked to him before, and this is after one week l eft the dealership. Mike was very good, knowledgeable, funny and did whatever it took to get me into my Mercedes with an outstanding rate and pay. When l left the second time, he called me and even got me better rate than l thought. Mike you are simply the best in car buying. If Mike did not call me back and persisted in his call despite how many times l could not make it to their office because of work and pointing out things that l did not know or see the beauty that Mercedes l would not have purchased this vehicle today. Mike made it possible. Thank you for getting me into my Mercedes and needless to say that l love it. NCAM Akron team, you guys rock. More
by ladyify
Employees Worked With
MIKE
January 31, 2023
I’ve been longing for a new auto for some time now, so I took the opportunity last evening to visit the Chapel Hill location where I Selina. My experience exceeded my expectations of the car buying process. took the opportunity last evening to visit the Chapel Hill location where I Selina. My experience exceeded my expectations of the car buying process. Selina listened to my concerns and responded with sterling professionalism along with the finance manager and supporting staff. I really wasn’t certain we could achieve a positive outcome, but she along with the sales staff made my dream come true. I like many others are skeptical of car sale people, but there was no hype, just an honest forthright approach to business. North Coast is now family and I pleased beyond imagination with my 2022 Subaru Legacy. Thank you Selina for hanging in there with me well beyond closing to assist me in making such valued decision and assuring me of the possibility having the first new auto in 13 years. More
by DKLLomax65
Employees Worked With
Selina , Alecia Benninger, Arien Seemann
December 31, 2022
Hubby and I went in to look at a 2016 and we delt with Mike Nichols, he was AMAZING! Very patient and understanding and more than willing to help with everything. We ended up not wanting what we went in f Mike Nichols, he was AMAZING! Very patient and understanding and more than willing to help with everything. We ended up not wanting what we went in for, instead Mike got us in a 2020 vehicle all within our budget! He deserves his title as the top salesman! Thank you again North Coast Auto of Akron!! More
by mrsthompson
Employees Worked With
Mike Nichols
December 03, 2022
Dealt with salesperson Bianca, absolute pleasure to deal with, very friendly and helped me navigate the car buying experience. No high pressure sales and overall an excellent experience. with, very friendly and helped me navigate the car buying experience. No high pressure sales and overall an excellent experience. More
by Normalisboring1
Employees Worked With
Bianca
November 30, 2022
My experience was wonderful Bianca helped me to get into a great car .I highly recommend you go see Bianca at north coast auto!!! Thank you for you servive a great car .I highly recommend you go see Bianca at north coast auto!!! Thank you for you servive More
by Pringler45
Employees Worked With
Bianca
November 21, 2022
Bianca was awesome! Very amiable and knowledgeable. She did everything I needed to help me drive away in a beautiful car. Thank you Bianca. You are a valuable asset to N Very amiable and knowledgeable. She did everything I needed to help me drive away in a beautiful car. Thank you Bianca. You are a valuable asset to North Coast Auto Mall! More
by JS
Employees Worked With
Bianca Nelson
