North Coast Mitsubishi of Akron

I was working with Gene via telephone and waiting for a carfax on a 2006 bmw 328xi. On 1/22/13, I received an email from John Randall stating that Gene no longer worked there and he would be glad to help. carfax on a 2006 bmw 328xi. On 1/22/13, I received an email from John Randall stating that Gene no longer worked there and he would be glad to help. I caught him up and requested the carfax and the answer to one question about the car. I let him know that I planned to take Friday the 25th off to make the 3.5 hour drive, but wanted the carfax first. I received a second email from him stating that he sent the carfax from a different email address and would prefer I used it instead. I let him know that I didn't receive the email or carfax and requested that he send it again. I never heard back from him. I used the website chat form to explain the situation and request the carfax or some information regarding whether or not the car was available, the carfax was available, etc. I received no follow-up. I am amazed that someone who is ready to buy a car from you is unable to get such simple follow through. I had already requested the day off, found out what I needed to bring in terms of payment, printed a map to your dealership, etc. I still don't know what the problem was and why no one would follow up with me, but it was pretty clear that my business was not wanted. I paid cash for a 2007 BMW 328xi from Don Ayres Honda in Fort Wayne on Friday. The customer service was exceptional and I was happy to support their dealership. More

North Coast Auto Mall was very helpful with my car buying needs. My salesmen worked very hard to get me into a car. The price of the car was high but I am satisfied with the car that I bought. needs. My salesmen worked very hard to get me into a car. The price of the car was high but I am satisfied with the car that I bought. More

ONCE WE FIGURED OUT WHICH CAR WE WANTED THE REST WAS SIMPLE. NORTH COAST HAD THE BEST PRICES IN TWO COUNTIES. THEY AGREED TO PUT ON NEW TIRES AND THERE WAS SOME CONFUSION AS TO WHETHER IT WAS 2 OR 4. SIMPLE. NORTH COAST HAD THE BEST PRICES IN TWO COUNTIES. THEY AGREED TO PUT ON NEW TIRES AND THERE WAS SOME CONFUSION AS TO WHETHER IT WAS 2 OR 4. BUT, ONCE THEY LOCATED MY PAPERWORK THEY QUICKLY APPOLOGIZED AND ORDERED 2 MORE TIRES. I AM VERY PLEASED WITH THE SERVICE. More

Great place to buy a car very nice and helpful salesman was great. I took two family members there to also buy cars and they are very happy was great. I took two family members there to also buy cars and they are very happy More

Jarmar was great to work with. He was genuinely hospitable and negotiated with me in an upfront, expeditious manner. Any questions or concerns were dealt with in a timely manner. hospitable and negotiated with me in an upfront, expeditious manner. Any questions or concerns were dealt with in a timely manner. More

I would have to say that North Coast Auto Mall has showed the upmost hospitality that I have ever seen at any dealership. As soon as you enter you are opened to nothing but nice people! I have purchased a ca the upmost hospitality that I have ever seen at any dealership. As soon as you enter you are opened to nothing but nice people! I have purchased a car through them with the help of Mike Azzam! Mike was very helpful in me finding a car and never complained once! I am very happy with my car and recommend this place to anyone trying not to get cheated out with a use car! They are legit and honest More

This guy made me feel like I was the boss and never once tried to stop helping me make a decision on the car i wanted. Two thumbs up will certainly recommend to everyone i Know! tried to stop helping me make a decision on the car i wanted. Two thumbs up will certainly recommend to everyone i Know! More

My fiance and I went to North Coast in the search for a used vehicle. Our experience was second to none! We were greeted with warmth and shown upmost hospitality; we were treated like people and not just a used vehicle. Our experience was second to none! We were greeted with warmth and shown upmost hospitality; we were treated like people and not just a sale. Its obvious that they strive for top rate customer service. Keller and John left no stone unturned to help us and we are grateful for their service!! More

We had a great experience with North Coast Auto Mall. My husband and I would definitely recommend using this dealership. Keller made sure that all of our needs were met and that the vehicle was in great co husband and I would definitely recommend using this dealership. Keller made sure that all of our needs were met and that the vehicle was in great condition. I wanted the driver's side mirror replaced and a few other details taken care of and that was no problem at all! They were very helpful. Keller made sure to keep us informed of every detail of the process and was very helpful in answering all of our questions. Again, we would definitely recommend this dealership! More

Tony was the best salesman ever!! He was very friendly, very helpful and genuine. I have never had such an easy experience purchasing a car! very helpful and genuine. I have never had such an easy experience purchasing a car! More