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North Coast Mitsubishi of Akron
Akron, OH
2,113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,113 reviews
September 21, 2019
Best Customer Service Ceon Kelly has been such a huge blessing! I came in today with absolutely no faith in finding a car. I’ve been turned away from other dealerships & wa Ceon Kelly has been such a huge blessing! I came in today with absolutely no faith in finding a car. I’ve been turned away from other dealerships & was very discouraged. Ceon sat & worked with me for hours and got me into a car today! He was very patient & did the best he could to get me into a car! 10/10 would absolutely recommend! Thank you! More
by Mya J
Employees Worked With
Travis Metzger, Ceon Kelly
September 19, 2019
Very bad They screwed me twice already can I get license plates with car it will not release the memo title they suck they talk you a clock me I would not buy They screwed me twice already can I get license plates with car it will not release the memo title they suck they talk you a clock me I would not buy anything off the dumb m************ More
by tim
Employees Worked With
Brenden Buckley
September 16, 2019
Nice and informative Matt was knowledgeable and helpful. He was honest and explained everything to me. He did not pressure me and made me feel comfortable. Very pleasant b Matt was knowledgeable and helpful. He was honest and explained everything to me. He did not pressure me and made me feel comfortable. Very pleasant buying experience More
by agriesen
Employees Worked With
Jonah Lydon, Matt Matjunas
September 16, 2019
Best price, great service! Kevin, Jason, and Jonah made everything very easy. No pressure sales, great customer service. I got the car I wanted at the lowest price I could find Kevin, Jason, and Jonah made everything very easy. No pressure sales, great customer service. I got the car I wanted at the lowest price I could find in the area. Kevin was super easy to work with, and made the process fun as well. Everything was straight up, and the car was exactly as presented. I would work with them again. More
by Chaos05
Employees Worked With
Jonah Lydon, Jason Washington, Kevin Karman
September 14, 2019
Great crew! A huge shoutout to Nader, Bill, Josh and Mike for good customer service and for staying late to make it happen! Great group of guys! A huge shoutout to Nader, Bill, Josh and Mike for good customer service and for staying late to make it happen! Great group of guys! More
by emh
Employees Worked With
Bill,,, Mike.... A thank you to Joe as well., Josh Kornet, Nader Masoud
September 14, 2019
Car was in accident with frame damage We were interested in a Range Rover Evoque on the lot, didnt go there to see that vehicle but it car my wife’s eye. We had our trade evaluated (they We were interested in a Range Rover Evoque on the lot, didnt go there to see that vehicle but it car my wife’s eye. We had our trade evaluated (they gave us a number on a sheet with an options list that didnt include some big ticket options, which would have increased the value of our trade significantly). We talked numbers and were told the price of the Rover was not negotiable, not even one dollar. Went home and looked up the Rover and found it had been in an accident with reported frame damage. No mention of that at the dealership. Salesman was nice enough, but not being honest was an automatic disqualifier for me. Had the situation been reversed and our trade had reported frame damage, their offer would have been way less. We will find our Rover, but Ill never shop at this dealership again. More
by Unreported
Employees Worked With
Jesse Hill
September 14, 2019
Drove away happy! After going other places looking for a specific payment and not being able to get it, they made sure they were able to keep our payment what we wanted After going other places looking for a specific payment and not being able to get it, they made sure they were able to keep our payment what we wanted. We even got a newer year and nicer model than we looked at with other places. Go see Matt Matjunas! He will make it happen! Very personable! More
by Katie
Employees Worked With
Matt Matjunas
September 10, 2019
Excellent Service! I came into North Coast Auto Mall just to get a look-see and to see where I stood in this auto buying world and I met Zack Hartzler. He was assigned t I came into North Coast Auto Mall just to get a look-see and to see where I stood in this auto buying world and I met Zack Hartzler. He was assigned to assist me and was a true gentleman from beginning to end! Zack listened to all my concerns, was very patient, informative, and accommodating! In as much as I appreciated his attentiveness to my needs, I enjoyed our discussions about life just as much! I don't believe that there could've been anyone more tailored for my visit than Zack! I remember walking away feeling that this is a young man of great character! Zack gave me a much needed "good feeling" about our young men...He is definitely an asset to North Coast! Oh and by the way, I bought the car!!! Thanks Zack!!! More
by Mark G.
Employees Worked With
Zach Hartzler
September 07, 2019
GREAT SERVICE! My husband & I had such a good experience when we came to look for a car at North Coast Auto Mall. Nader Masoud greeted us as we arrived & was extrem My husband & I had such a good experience when we came to look for a car at North Coast Auto Mall. Nader Masoud greeted us as we arrived & was extremely pleasant & helpful immediately! We enjoyed speaking with him & he took care of us in a very efficient manner! We appreciate all he did to help us with our choice of vehicle, & all who Thank you Nader! More
by JoAnn Miller
Employees Worked With
Bill, Jonah Lydon, Nader Masoud
September 06, 2019
Great service and excellent purchase experience Marilyn was a pleasure to work with. She was very helpful, knowledgeable and promptly answered any and all questions I had regarding this purchase. I Marilyn was a pleasure to work with. She was very helpful, knowledgeable and promptly answered any and all questions I had regarding this purchase. I could not have asked for better service. She did not do anything I would even remotely regard as deceptive. She promptly got with the service department to have the car put on a lift so I could have a closer inspection of the under body of the car. Jonah quickly and easily explained all of the forms that needed signatures and made closing the transaction as best it could be. More
by maxairtime
Employees Worked With
Jonah Lydon, Marilyn Carroll
