North Coast Mitsubishi of Akron

knobi was awesome! Process was seamless and she was very attentive answering all my questions and concerns. Would purchase from her again. Process was seamless and she was very attentive answering all my questions and concerns. Would purchase from her again. More

Knobl was nice she took care off me very satisfied m. Aaron way great in finance as well explain all documents. Great experience Aaron way great in finance as well explain all documents. Great experience More

I came here without doubt, but nobody has helped me and my family get into a nice newer car and dependable. We do not have to worry about so on behalf of my family we want to thank no Nobi and North Coast my family get into a nice newer car and dependable. We do not have to worry about so on behalf of my family we want to thank no Nobi and North Coast Mitsubishi auto Mall for their service. More

Once you buy the car all of your customer service and nice guy tactics go out the window. There is no more assisting with a temp tag even if your state is moving slow. We purchased a $30,000 car and you nice guy tactics go out the window. There is no more assisting with a temp tag even if your state is moving slow. We purchased a $30,000 car and you all did not want to assist with something so minor. The attitude that was given is it’s not their fault is my states fault. I purchased the car from you all! More

I would give zero stars if i could! They are scam artists. I was working with Emily to purchase a vehicle (out of state). She told me I had to do Lemon Squad for out of state purchases They are scam artists. I was working with Emily to purchase a vehicle (out of state). She told me I had to do Lemon Squad for out of state purchases and assured me over and over that the vehicle would be held for me because I ordered the Lemon Squad. I was ready to buy without it. I even asked her if I could put a deposit to make sure the vehicle was held. She told me it was not necessary and assured me again that the vehicle was mine. I submitted all my financial documents for the purchase. Then they turned around and sold the vehicle after I placed the order with Lemon Squad and got my financing started! And they would not refund my money, i had to chase after Lemon Squad to get my refund. Now they have my financial information to do who knows what with. Terrible business, scammers! More

This dealership lacks trustworthiness. They engaged in deception throughout the entire process. Roslyn informed me that a credit check would only result in a soft inquiry. Mark attempted t They engaged in deception throughout the entire process. Roslyn informed me that a credit check would only result in a soft inquiry. Mark attempted to proceed with a purchase despite lacking the necessary documentation, yet he persisted in attempting to earn commission. I will never patronize their establishment again. They are dishonest and prioritize profit over customer satisfaction. My experience with them has been nothing short of chaotic and disastrous. I am deeply disappointed in their actions. My credit took seven inquiries to be approved, but I was unable to utilize the approval due to the greed of individuals like Mark and Rose, who were dishonest with me. As a result, I am left with nothing, as I had previously stated. I am not angry; I am merely profoundly disappointed. More

I recently got a car from North Coast Mitsubishi and the buying process was great. But the service department sucks. Took my car in for a routine oil change and they messed up my front bumper. Showed me and buying process was great. But the service department sucks. Took my car in for a routine oil change and they messed up my front bumper. Showed me and said they would fix it, but never told their managers what was going on. The only reason the managers knew was because I told my finance company about it. When I went in to see if they got the bumper they never even ordered it, the service side that is. Finally 2 weeks later I call them and the bumper came in, but they never called me, I called them. Asked when I can bring my car in and get it fixed and said they would give me a car to drive while they fix mine. We'll they gave me a car and it was on E and had trash in it. Just dropped the whole ball if you ask me. So just very very disappointed with the service side and take what they say with a grain of salt now. Makes me not want to deal with them anymore. And I'm just talking about the service side. More

Just wanted to say thank you for all the help in getting me into my new vehicle. Chandler was such a big help on everything during this experience. Also the rest of the staff were very helpful with the whol me into my new vehicle. Chandler was such a big help on everything during this experience. Also the rest of the staff were very helpful with the whole process. More

If I could rate Riley negative stars I definitely would! We made arrangements to meet with him to look at a car knowing we were 45 mins away, i got there 30 mins after they opened and they had already SOLD We made arrangements to meet with him to look at a car knowing we were 45 mins away, i got there 30 mins after they opened and they had already SOLD the car that morning even though we had been communicating the whole drive there! More

I recently purchased a vehicle at North Coast Mitsubishi in Akron. The vehicle did not have an owner’s manual, so I had to call the office to explain my need for the manual. I talked to Brian, one of the cu in Akron. The vehicle did not have an owner’s manual, so I had to call the office to explain my need for the manual. I talked to Brian, one of the customer service sales reps. He listened attentively to my complaint and anxieties I about the owner’s manual, talked to his supervisor and found a way to help me. In less than an hour I had my manual in hand. Brian was excellent!!! The amazing thing is he was willing to help me, and he was not even the one who assisted me in purchasing the vehicle. I really appreciate how he systematically handled my problem. People like Brian are a blessing to any establishment. Thank you, Brian, for being so helpful. More