North Coast Mitsubishi of Akron

This by far is the best place to buy a vehicle! !! Outstanding customer service !!! You’re not gonna find better people!! !! Outstanding customer service !!! You’re not gonna find better people!! More

Deceptive Practices and Hidden Damage – A Wasted Trip My recent experience with this dealership was incredibly frustrating and a complete waste of my time and money. I was interested in purchasing a 2022 Te recent experience with this dealership was incredibly frustrating and a complete waste of my time and money. I was interested in purchasing a 2022 Tesla Model S that they advertised with a clean CarFax report. Before making the two-hour drive, I specifically called and confirmed that there were no conditions to receive the listed price and that the vehicle had no prior damage. Both claims were explicitly denied over the phone. Given their assurances, I rented a car (as my previous vehicle was totaled) and drove four hours round trip for my appointment. The sales representative was friendly and the test drive went smoothly. However, when I expressed my interest in purchasing the car outright, the finance manager appeared and informed me that to get the advertised price, I would be required to finance through them. This was the first major red flag, directly contradicting what I was told earlier. As I was reviewing the finance terms, they then casually dropped the bombshell: the car actually had structural damage. When I immediately stated I was no longer interested, a manager came over and showed me an auction report that clearly documented this structural damage. Had they been transparent from the beginning about the financing requirement and, more importantly, the structural damage, I would have saved myself over four hours of driving, the cost of a rental car, and valuable time spent at their dealership. It's clear this dealership engages in deceptive practices, and based on other reviews I've since read, this appears to be a long-standing pattern of behavior. I strongly advise against giving them the benefit of the doubt. More

worked with Cody. He was great to work with. Very efficient and his follow up was great! He was great to work with. Very efficient and his follow up was great! More

Knobi was so helpful! Very professional and knowledgeable. Thank you for everything!! We appreciate you ! Very professional and knowledgeable. Thank you for everything!! We appreciate you ! More

DO NOT BUY FROM THIS DEALERSHIP. After leaving dealership the had a malfunction with the blind spot. Since I’m 2 hours away decided just to take to local BMW dealership. North Coa After leaving dealership the had a malfunction with the blind spot. Since I’m 2 hours away decided just to take to local BMW dealership. North Coast did agree to pay for that repair. Had another malfunction with the driver assist which was intermittent so I thought was due to the rain. On May 14th this issue was became non-stop. Took back to BMW on May 18th. I was told repair would be $1860.00 which North coast refused because over 30 days. I believe I was misinformed of issues and accidents that is vehicle has had. I do not believe they service nor look over these vehicles properly before sending them to the lot. Please go to the BBB website and read the reviews, all the same. I have filed a complaint. More

Had a great car buying experience our salesman was Zach did an excellent job. Highly recommend did an excellent job. Highly recommend More

I recently purchased a Mercedes-Benz EQE SUV from North Coast Mitsubishi, and I couldn’t be more pleased with the experience! Even though I’m in Texas and the dealership is in Akron, OH, Jacob (Jake) made Coast Mitsubishi, and I couldn’t be more pleased with the experience! Even though I’m in Texas and the dealership is in Akron, OH, Jacob (Jake) made the entire process seamless. He was friendly, knowledgeable, and incredibly patient, making sure all my questions were answered and I was completely comfortable with the purchase. Aaron in finance also did a fantastic job, securing a great APR and making the paperwork stress-free. They even arranged to have the vehicle certified by Lemon Squad, a third-party company, before shipping it to me. When the SUV arrived, it was in immaculate condition, just as promised. The team at North Coast Mitsubishi went above and beyond to ensure that even an out-of-state purchase felt smooth and trustworthy. I highly recommend them if you’re looking for a great car buying experience! More

RUN, don't walk, from this dealer. They are untrustworthy and dishonest. We were about to buy a car from them, but they didn't disclose that the vehicle had structural damage untl afte They are untrustworthy and dishonest. We were about to buy a car from them, but they didn't disclose that the vehicle had structural damage untl after we asked to see the carfax. Then they told us, because they had to, although they knew about the damage all along. They have the same car back up for sale now, with no mention of structural damage. What a shame for the next unsuspecting buyer. Another red flad is a reputable mechanic in town would not do a third party inspection for this dealership. They're nice as can be to your face, but don't be fooled. Run ! More

knobi was awesome! Process was seamless and she was very attentive answering all my questions and concerns. Would purchase from her again. Process was seamless and she was very attentive answering all my questions and concerns. Would purchase from her again. More

Knobl was nice she took care off me very satisfied m. Aaron way great in finance as well explain all documents. Great experience Aaron way great in finance as well explain all documents. Great experience More