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North Coast Mitsubishi of Akron

Akron, OH

3.7
2,133 Reviews

1875 Brittain Rd

Akron, OH

44310

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Showing 2,133 reviews

July 12, 2025

This by far is the best place to buy a vehicle! !! Outstanding customer service !!! You’re not gonna find better people!! More

by Tommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TREY SHAW
Jul 13, 2025 -

North Coast Mitsubishi of Akron responded

Thank you, Tommy. We’re thrilled to hear you had such a great experience. Outstanding service and great people are what we aim for, and we’re glad we delivered. Enjoy your new vehicle!

July 11, 2025

Deceptive Practices and Hidden Damage – A Wasted Trip My recent experience with this dealership was incredibly frustrating and a complete waste of my time and money. I was interested in purchasing a 2022 Te More

by Steve R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle W.
Jul 12, 2025 -

North Coast Mitsubishi of Akron responded

Hi Steve, we sincerely apologize for the frustration and inconvenience you experienced. Transparency and honesty are very important to us, and it’s clear we fell short during your visit. We regret that the financing requirement and vehicle history were not communicated clearly upfront, leading to a disappointing experience. Your feedback is taken seriously as we work to improve our processes. If you would like to discuss this further, please reach out to our management team. Thank you for sharing your concerns.

July 03, 2025

worked with Cody. He was great to work with. Very efficient and his follow up was great! More

by jwags01
Recommend Dealer
Yes
Employees Worked With
Cody
Jul 05, 2025 -

North Coast Mitsubishi of Akron responded

Thank you for the great feedback. We're glad to hear Cody took such good care of you and made the process smooth and efficient. We appreciate you choosing North Coast Mitsubishi of Akron!

June 22, 2025

Knobi was so helpful! Very professional and knowledgeable. Thank you for everything!! We appreciate you ! More

by brittanynicolefalcone1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KNOBI YSUMDE
Jun 23, 2025 -

North Coast Mitsubishi of Akron responded

Hi Brittany, thank you for the kind words! We’re glad Knobi was so helpful, professional, and knowledgeable. We appreciate you and look forward to assisting you again!

June 19, 2025

DO NOT BUY FROM THIS DEALERSHIP. After leaving dealership the had a malfunction with the blind spot. Since I’m 2 hours away decided just to take to local BMW dealership. North Coa More

by Snydervikki45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JON FRY
Jun 21, 2025 -

North Coast Mitsubishi of Akron responded

Hi, we’re sorry to hear about your experience and understand your frustration. While we did assist with the initial repair, we regret that the second issue occurred outside of the 30-day window. Our goal is always to provide reliable vehicles and clear communication, and we regret that we fell short in your case. Your feedback is important, and we’ll be reviewing this internally to improve moving forward.

Jun 21, 2025 -

Snydervikki45 responded

We all knew what your answered was going to be. I guess maybe I should have canceled my week vacation to stay home to monitor the car that you sold that should have been serviced properly then I would have been in my 30 day window. Your dealership is a joke. You take no responsibility for your failures. I just hope no-one gets injured in a vehicle that you people claim to service before putting on the lot. You all need to be investigated. I really wish I read all this reviews before I bought not 1 car but 2 cars. It’s the same you don’t care you got the sell and good luck to you. Great that you’re going to reviewing internally. Wow that should have been done before with all your negative reviews. Blow some more smoke. What a joke!!!

June 02, 2025

Had a great car buying experience our salesman was Zach did an excellent job. Highly recommend More

by resistance1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Five Stars, Nathan Olesh
Jun 03, 2025 -

North Coast Mitsubishi of Akron responded

Thanks for your feedback! We’re happy to hear Zach did an excellent job and made your car buying experience a great one. We appreciate you recommending North Coast Mitsubishi of Akron!

May 27, 2025

I recently purchased a Mercedes-Benz EQE SUV from North Coast Mitsubishi, and I couldn’t be more pleased with the experience! Even though I’m in Texas and the dealership is in Akron, OH, Jacob (Jake) made More

by Sanity Hunter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Wise
May 27, 2025 -

North Coast Mitsubishi of Akron responded

Sanity, thank you so much for sharing your wonderful experience! It’s fantastic to hear how Jake, Aaron, and the whole team went the extra mile to make your out-of-state purchase smooth and stress-free. We truly appreciate your recommendation and are thrilled you’re loving your new Mercedes-Benz EQE SUV!

May 27, 2025

RUN, don't walk, from this dealer. They are untrustworthy and dishonest. We were about to buy a car from them, but they didn't disclose that the vehicle had structural damage untl afte More

by Professor
Recommend Dealer
No
Employees Worked With
Michael Hudson and his manager
May 30, 2025 -

North Coast Mitsubishi of Akron responded

We are sorry to hear you had such a bad experience with your salesperson Michael Hudson. We do not have anybody employed on our sales team with that name and are wondering if you intended the review for a different North Coast Location. I assure you that it is mandatory that our salespeople go over and have the customer sign each page of the CARFAX History Report on every vehicle we sell. Our finance managers are not allowed to move forward in finalizing the transaction without it. Reviews are extremely important to us and practically every business in the world now a days. We ask that you kindly remove this negative review from our profile and submit to the correct dealership. If there is anything we can do to help you, please feel free to reach out to our general sales manager Brandon Greene directly. His direct line is 330-237-0346.

April 02, 2025

knobi was awesome! Process was seamless and she was very attentive answering all my questions and concerns. Would purchase from her again. More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Ross, Travis Metzger, Brandon Greene, KNOBI YSUMDE, JUSTIN LASH, CHRIS KURTZ
Apr 03, 2025 -

North Coast Mitsubishi of Akron responded

Hi Jim, thank you for your great feedback! We're thrilled to hear that Knobi made your experience seamless and was attentive to all your questions and concerns. We truly appreciate your kind words and look forward to assisting you again in the future!

March 29, 2025

Knobl was nice she took care off me very satisfied m. Aaron way great in finance as well explain all documents. Great experience More

by FeliciaMcBridehill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Greene, KNOBI YSUMDE
Apr 01, 2025 -

North Coast Mitsubishi of Akron responded

Hi Felicia, thank you for sharing your great experience at North Coast Mitsubishi! We're glad Knobi took great care of you and that Aaron made the finance process smooth and informative. Enjoy your vehicle, and let us know if you ever need anything!

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