Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,652 reviews
May 31, 2018
We got the car we wanted Frank was great, he gave us the car we wanted at an affordable price. He helped us through the entire process. AND, the next day he helped us retrie Frank was great, he gave us the car we wanted at an affordable price. He helped us through the entire process. AND, the next day he helped us retrieve something we left in our trade in. More
by Evelyn01
Employees Worked With
Frank Carter
May 31, 2018
Great Dealership Sam was a great guy very kind, I've been to many dealerships to buy and finance our cars and this by far was the easiest process. Sam was a great guy very kind, I've been to many dealerships to buy and finance our cars and this by far was the easiest process. More
by Davidp
Employees Worked With
May 31, 2018
Nice dealerships Salesman Sam was very pleasant and professional. He was helpful and patient. He listened and helped us to get a right vehicle. We had a great experien Salesman Sam was very pleasant and professional. He was helpful and patient. He listened and helped us to get a right vehicle. We had a great experience with Norfh Coast Auto Mall. More
by Nataliya1012
Employees Worked With
May 31, 2018
Nice guys 👍 The best man to work with,polite, experienced and listened to our needs.Definely would recommend him and dealership to others,thanks for helping us. The best man to work with,polite, experienced and listened to our needs.Definely would recommend him and dealership to others,thanks for helping us. More
by vitaly1976
Employees Worked With
May 30, 2018
Good experience Frank was helpful and patient on getting me the suv I wanted.He didn’t just try to put me in a car I wouldn’t be happy with.Overall good experience Frank was helpful and patient on getting me the suv I wanted.He didn’t just try to put me in a car I wouldn’t be happy with.Overall good experience More
by Michelled81
Employees Worked With
Jennifer Beljan, Frank Carter
May 29, 2018
A success He was very helpful and considerate....offering us water on a hot day. I felt he was an honest salesman and person. I would come back. He was very helpful and considerate....offering us water on a hot day. I felt he was an honest salesman and person. I would come back. More
by Teq1sheba
Employees Worked With
Reed Dieckman
May 27, 2018
Not bad but seen better So my experience has been a little rocky. Had a good selection of nice vehicle's but upon my arrival (it was a scheduled appointment for a test drive So my experience has been a little rocky. Had a good selection of nice vehicle's but upon my arrival (it was a scheduled appointment for a test drive at 4pm) I found myself having to wait roughly 40 minutes for them to even find the car I was there to test drive. Skip forward to the negotiating of price, as most people do at any dealership. I was told that no dealership negotiates price anymore which I don't believe and just a year or so ago I was purchasing a different vehicle at a different dealership and spent a good hour going back and fourth on price with them. However with that said I did my research ahead of my scheduled appointment and found that their price on the car was within the booked value so I was okay with the price but who doesn't like to haggle a little on a purchase that big? So my final tid-bit is after the sale. On my drive home and the day or two after I come to find an issue with the car. When purchasing the car I bought the used car warranty just for this kind of thing, being sold on the fact that I was told I didn't have to take the car back to the dealership for the warranty repair but that I could use any ASE certified mechanic. So I take the car to a different dealership to get this problem fixed but they wanted to charge me for the initial tear down cost and warranty would cover the rest. Unhappy with that I call the dealership I bought the car from and get the run around. So after about the third time I called I finally get the answers I was looking for. So finally, I would just like to say that overall it is a good dealership and I'm happy with the car I got. Just a little unhappy of my experience when compared to other dealership's I have dealt with. More
by VWMan
May 25, 2018
Any stress or anxiety that I had was easily squashed. George, the representative for this company was simply amazing. He found the best deal for my mother and I and i am leaving here more then pleased. I George, the representative for this company was simply amazing. He found the best deal for my mother and I and i am leaving here more then pleased. I will definetly be coming back here in the future and would be more then happy to recommend this place to any family member or friends. More
by Nikola511
Employees Worked With
May 25, 2018
I am leaving this company more then happy today! I just got my 3 rd car from this place! George was more then amazing and i am leaving here more then happy! I appreciate all the help we are given her I just got my 3 rd car from this place! George was more then amazing and i am leaving here more then happy! I appreciate all the help we are given here. More
by Soccer11
Employees Worked With
May 24, 2018
Awesome!!!!!!! My fiancé has terrible credit, but you guys were willing to work with us to get us a reliable, swifty SUV. We both totally recommend North Coast and t My fiancé has terrible credit, but you guys were willing to work with us to get us a reliable, swifty SUV. We both totally recommend North Coast and their employees!! More
by Princess Leia
Employees Worked With
