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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.8
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,652 reviews

June 16, 2018

Amazing Jeremy was very polite and professional he went above and beyond to get me into my new vehicle I would definitely recommend everyone to go to Northcoa More

by Meredith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mate
June 13, 2018

Overcame my nonsense Everyone at this dealership was great. I came in and bought a car from out of state, and they picked me up from the bus station when I arrived. I then More

by Avakianalex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla McTighe
June 12, 2018

Good deals I was pleased with my car buying options. The people were nice and they even paid off my old loan. I really can't complain because i left with a car i More

by MrRossB
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2018

Lies lies lies Let’s start off by saying I have NEVER EVER dealt with a worse business in my entire life. No one returns phone calls. I had to call from a friends More

by Smalls1100
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Saliba
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake, service manager Adam, sales manager
Jul 05, 2018 -

North Coast Mitsubishi - West Cleveland responded

Good afternoon, My name is Matthew and I am the National Customer Service Director here at North Coast Auto Mall Cleveland. I'd like to apologize to you for your experience with us and offer my help. Our goal is for our customers to always leave with a smile on their face! Would you please reach out to me at your earliest convenience so that I may help in whatever way I can? Thank you and I hope to hear from you soon. National Customer Service Director Matthew 917-374-5453

June 09, 2018

Good service Good customer service always on the movelove the new ride see ya in traffic. North coast auto is great check them out ASAP ask for Sam More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2018

Awesome sales and service - long Distance 2000 miles away, and I felt like I was at the show room. Sean is professional, speedy, and reliable to work with . I haven’t received the car yet ( More

by No name 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Beljan
June 07, 2018

Excellent Experience! Sean was excellent to work with . Great experience we drove from NY to pick up Car and he made it easy. Highly recommend him for Sales. Awesome job l More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2018

Excited Sweet guy really helped us out with everytging since the moment we walked in. Excited would recommend to my friends and family to come look for their More

by Mommabear629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2018

Great experience After being screwed over by multiple dealerships in the past it was nice to go to one that was so easy to work with. Sam got me a great car at a amazi More

by Kroginsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2018

Great Dealership the staff at north east auto credit were great, very intuitive and patient in getting what I needed and explained all my questions to a tee. thanks Fr More

by onesatisfiedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Beljan, Frank Carter
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