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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 1,652 reviews
November 21, 2020
This dealership is not honest ... I spoke to all the people (and Pam) on the list below about a car that they said was mine, although they wouldn't take a deposit. I have now called over 10 times tod people (and Pam) on the list below about a car that they said was mine, although they wouldn't take a deposit. I have now called over 10 times today to get at least and excuse as to why they misled and lied to me. I will write a (bad) review every day that I call without the courtesy of a response. I spoke to Nick today and he has yet to call back. Don't waste your time with these folks ... although I plan to put as much time into my responses as they wasted if mine. I do not appreciate being jacked around and I bet they will end up wishing they had done the right thing by the time I'm done. More
by Boocooent1
November 06, 2020
Lied to me about a vehicle being there to get me through the door and try to sell me different cars that were obviously not as good a deal. Told me to come test drive the car we agreed upon and assured me i the door and try to sell me different cars that were obviously not as good a deal. Told me to come test drive the car we agreed upon and assured me it was on the lot waiting for me and only AFTER i filled out paper work told me the car that they knew i was coming to test drive that day was sent to a different location coincidentally that same day. I believe the only reason they have such good ratings is because people are willing to overlook the old bait and switch scam and take a different vehicle. Either that or they come in without a specific car in mind which is strange because it defeats the purpose of the ability to browse their inventory and do a little research on the car before you show up. More
by Andrew B
September 14, 2020
Milad was so great man i pro.ise he needs to be a manager here he makes us feel good and understood trust worthy and on point give him a $5000 check fr fr here he makes us feel good and understood trust worthy and on point give him a $5000 check fr fr More
by Ethanlogan94
Employees Worked With
July 28, 2020
Pleasant and Cordial Buying a vehicle can be an unpleasant task. The folks at North Coast Auto Mall do their best to eliminate some, if not all, of that unpleasantness. Buying a vehicle can be an unpleasant task. The folks at North Coast Auto Mall do their best to eliminate some, if not all, of that unpleasantness. More
by dandmaly
July 19, 2020
I’am very happy with the whole process and getting my new Vehicle. The whole experience was great, the price , the test drive and how they explained everything was great. Thank you new Vehicle. The whole experience was great, the price , the test drive and how they explained everything was great. Thank you More
by Jasmine.barillas
July 04, 2020
Leroy was great. He is honest, well educated in the process and attentative to details. I would reccomend requesting him if you are looking for a car. GM and Assistant GM are also fair and personable. process and attentative to details. I would reccomend requesting him if you are looking for a car. GM and Assistant GM are also fair and personable. More
by Brian
Employees Worked With
June 28, 2020
HD HELPED ME AND THE BEST FRIEND he IS A WONDERFUL PERSON THANK YOU SO MUCH.GO TO NORTHCOAST AUTO.ALL THEY WILL GET YOU TOGETHER THANK YOU SO MUCH.GO TO NORTHCOAST AUTO.ALL THEY WILL GET YOU TOGETHER More
by bigang2014
June 18, 2020
I worked with Leroy and I was VERY DETAILED AND SPECIFIC on what I was looking for and he exceeded my expectations!!!!! I’m very satisfied with my Audi truck!!!! Thank you on what I was looking for and he exceeded my expectations!!!!! I’m very satisfied with my Audi truck!!!! Thank you More
by Ronaye
Employees Worked With
June 14, 2020
HD helped us find the right car at the right price. Very happy with the car and experience. Come check them out. Quick and painless for buying a car. happy with the car and experience. Come check them out. Quick and painless for buying a car. More
by Russbonchu
Employees Worked With
May 29, 2020
Leroy and Rex did everything they could to make sure I left with the car I wanted and the best possible deal. I highly recommend North East Auto. left with the car I wanted and the best possible deal. I highly recommend North East Auto. More
by Komic427
