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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.8
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,652 reviews

December 29, 2018

Car purchase I had a great experIence and Kelsey was amazing. She was very thorough explaining all of my options and explaing all of the details of my car and purc More

by Jkharris35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendalyn Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Silvestri
December 28, 2018

Good experience I needed a good riding vehicle and Shane made it happen. This was the best experience in buying a car that I ever had. Shane was very patient and acco More

by Gemeni76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Gareau
December 27, 2018

Excellent Service I really appreciate all the help that I received from Sam Alhout, he made me feel so' comfortable to express all that I want and need for my first new More

by Yorvelis91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2018

Professional, respect and very good person. Thank you for everything you do for us. We drive home in a very good car for our family. If you want the best experience i totally recommend Sam Alhou More

by JVander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2018

Great Experience!!!! Great experience, Shane is a true professional and is willing to work with his customers. He is very knowledgeable about cars. Please go see him. More

by Jkbcar6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Gareau
December 26, 2018

Absolute worst in customer care! I bought at the Cleveland locatioon November 30th. They wrote an invoice promising repair when I purchased the vehicle. They called a week after and s More

by Insulted and cheated
Recommend Dealer
No
Employees Worked With
Lee Davis
Jan 11, 2019 -

North Coast Mitsubishi - West Cleveland responded

Good afternoon, My name is Matthew and I am the National Customer Service Director here at North Coast Auto Mall. I'd like to apologize to you for your experience with us and offer my help. Our goal is for our customers to always leave with a smile on their face! Would you please reach out to me at your earliest convenience so that I may help in whatever way I can? Thank you and I hope to hear from you soon. National Customer Service Director Matthew 917-374-5453

December 26, 2018

Quick, and friendly car shopping We went knowing what we wanted but I don’t think it would have mattered Shane was amazing! He was friendly and not overly pushy. everything went throu More

by Bernermom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Gareau
December 22, 2018

Great Sam was very communicative, & very clear with everything he had to say. He made me feel comfortable in my purchase today & I would really recommend More

by Ree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2018

Best dealership ever. North Coast Automall has thoroughly helped me out. My car was totaled, and after the payments were squared away with that, I sought out a new car. I s More

by Cdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendalyn Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Davis
December 20, 2018

Amazing! Sam was very nice, he helped us as soon as we walked in the door! Got us exactly what we were looking for and couldn’t of been a better help! More

by Lea_caine12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
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