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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.8
1,653 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,653 reviews

June 23, 2022

Should have made an appointment so that the cars I was interested in were all available. Only able to see 3 of the 4 cars I wanted too and had to wait a bit to do that. Otherwise staff very helpful. More

by drv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deven
February 23, 2022

just want to start out Chris in sales 5 stars butthe manager at the Bedford store sucks sells a vehicle out from under another buyer without checking with the store that the truck came from More

by shaun.m.white79
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Herakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2022

Stephan Morales was excellent! !! I am very satisfied with my new car! Thank you! Love itb More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephany Morales
Feb 17, 2022 -

Jennifer responded

Stephany was very nice and I love my new car ❤️

January 06, 2022

DO NOT BE FOOLED BY THIS COMPANY!! They try to sweet talk you into something that looks nice but they sell crappy cars and then give you so much hassle to get the issues corrected. I got a car and come to fi More

by mlaboo481
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
December 19, 2021

I have been dealing with Leroy for years top notch service and great person best in the business More

by Rev.broach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

Huge thanks to Stephanie Hernandez for making my purchase as quick and easy as possible. I couldn't be happier with my 2017 civic si. More

by Lamar Lomax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Hernandez
September 21, 2021

Don't let them fool you. Sure they can get you approved with bad credit. That's it everything after that is game and lies and manipulation. They also altered the check engine light so it would be off whe More

by Jmetheny315
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Herakovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris West 5 stars!!
September 13, 2021

I worked with Rex Davidson on a Sunday afternoon and his experience in the industry got me into a deal/car I never thought possible. He was thorough, efficient and worked hard to get me exactly what I aske More

by JMC
Recommend Dealer
Yes
Employees Worked With
Davidson, Rex
July 24, 2021

Leroy was excellent! Very personable. He didnt make me feel rushed or obligated. I walked back into the office 2 days after my initial visit and he actually remembered my name. That showed me he was a tru More

by Lexx Vegas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

Really loved working with Sam to get the car I have been looking for. He was very kind and courteous throughout the whole process. He answered texts , phone calls and emails with my questions very quickly More

by msmith3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
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