Back

North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.8
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
Contact Dealership

5700 Brookpark Rd

Cleveland, OH

44129

Directions

By Type

Showing 1,652 reviews

March 21, 2019

Great Hello He was very helpful . I would recommend him to anyone . I got a great car and at great mileage . Very thankful and great full . More

by Kenyannaking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2019

Great Experience Temi was extremely personable and kind, and helped me out a lot! I was able to test drive a car and drive off of the lot with it that day. I get a lot More

by hackworthalex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Temitope Balogun
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2019

Awesome experience! This was definitely of the BEST experience I have had dealing with sales representatives. Temitope is a great guy who puts the costumers wants and nee More

by Sam_M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temitope Balogun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mate Tamas
March 20, 2019

HORRIBLE CUSTOMER SERVICE Once they get you in the car good luck getting in touch with anyone. Don’t sign anything until they have fulfilled their promises first. Terrible. More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leroy Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Saliba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Plumb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alhout
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Gareau
Mar 28, 2019 -

North Coast Mitsubishi - West Cleveland responded

Good afternoon, My name is Matthew and I am the National Customer Service Director here at North East Auto Credit. I'd like to apologize to you for your experience with us and offer my help. Our goal is for our customers to always leave with a smile on their face! Would you please reach out to me at your earliest convenience so that I may help in whatever way I can? Thank you and I hope to hear from you soon. National Customer Service Director Matthew 917-374-5453

March 16, 2019

Awesome Experience Sam Algout is the salesman to see he’s very knowledgeable and honest... thanks Sam you are the best at north coast auto mall. Sam alhout More

by Atona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2019

keep the flow moving I was having way too much car drama but Frank keeps the process moving, lead you where you need to be, doesn't add unnecessary or hidden deals and is More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Carter
March 16, 2019

Sam was great! Sam met us at the door. Fast and friendly, willing to work with any credit score and 0 down payment. appreciated that he called to assist with insuran More

by irenaglavas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2019

Overall good service. Our salesman was attentive and upfront with pricing and any additional options we may be interested in. He answered any questions we had and was very More

by Pumpkinpie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Gonzalez
March 16, 2019

It was a experience here at North Coast Auto Mall great This is a great place to come to get a vehicle friendly people great customer service that’s why I give north coast 5 star I’ll tell my friends and fa More

by Dclay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2019

Shane was absolutely AWESOME!! After being told no so many times Shane made sure that I was told YES!! I would recommend him to anyone..Thank you so much S More

by Jalisa Pernell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Gareau, Wayne Thomas
...
32
...