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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 1,652 reviews
April 24, 2019
Great experience George saliba is a great sales person i recommend you go see him at north east auto credit stop up you can drive today great service George saliba is a great sales person i recommend you go see him at north east auto credit stop up you can drive today great service More
by Jay
Employees Worked With
Other Employees :
Nikki at front desk rocks as well
April 23, 2019
Hit my credit, waste of time I went into this dealership two weeks ago, because I had previously bought a car from a North Coast in Akron. I spoke with Nick Thomas who appeared t I went into this dealership two weeks ago, because I had previously bought a car from a North Coast in Akron. I spoke with Nick Thomas who appeared to be extremely helpful at first. They ran and put a hit on my credit for the car I wanted for my Fiancee, however the car was in the shop. Nick advised me he would call me when the car was ready. A week went by with no phone call, I've called up there, I've e-mailed Nick and I reached out to another employee who stated she would personally talk to Nick and have him give me a call. It's been four days since then, no call. They've probably already sold the car, which is extremely disappointing again seeing as they have already hit my credit. Now if I look for a different car or go somewhere else, which I am going to do, I have to take another hit on my credit. Waste of time, absolutely do not recommend and I definitely do not recommend Nick Thomas. More
by NShady
Employees Worked With
Nick Thomas
April 23, 2019
Very knowledgeable customer friendly and professional. Helpf Great experience here with professional and knowledgeable friendly sales people will recommend to others looking for a car. Can't beat the service or Great experience here with professional and knowledgeable friendly sales people will recommend to others looking for a car. Can't beat the service or associates here 💯 More
by Cowboys2020
Employees Worked With
Shane Gareau, Tyler Strimpel
April 19, 2019
Temitope Balogun was great He worked with us all day and got me in the car that I love thanks. He got me water and he was very respectful He worked with us all day and got me in the car that I love thanks. He got me water and he was very respectful More
by Tash
Employees Worked With
April 19, 2019
Awesome George & Shane where very professional sales, I would recommend any one who’s interested in a car. To ask for them, I got approved in 30 Mins. George & Shane where very professional sales, I would recommend any one who’s interested in a car. To ask for them, I got approved in 30 Mins. More
by Blake
April 17, 2019
Great Service without pushy salesmanship I worked with Antonio and I felt that he went above what was required to get me into a vehicle that I liked and one that came with reasonable payments I worked with Antonio and I felt that he went above what was required to get me into a vehicle that I liked and one that came with reasonable payments. He searched the lots multiple times in the snow to find what I wanted and never had an attitude. And was not pushy on the sales either. I will without a doubt recommend this place to others. More
by 74superninja
Employees Worked With
Antonio Gonzalez
April 17, 2019
Very friendly Shane Gareau was very kind and helpful, he really took the time to make sure we got the right price and were comfortable with our decision. I highly r Shane Gareau was very kind and helpful, he really took the time to make sure we got the right price and were comfortable with our decision. I highly recommend Shane, as he didn't pressure us. He was very friendly and personable and made us feel like we've been friends for years. More
by NateTC
Employees Worked With
Shane Gareau
April 17, 2019
Great dealer Worked hard to get me the car I wanted and offered me great deals that I can afford and walked out of the dealership happy and excited all thanks to A Worked hard to get me the car I wanted and offered me great deals that I can afford and walked out of the dealership happy and excited all thanks to Antonio 😁 More
by Gregwill
Employees Worked With
Antonio Gonzalez
April 17, 2019
Very helpful Made it real easy to get a new vehicle that fit my needs. Would definitely recommend to anybody that is looking for Vehicle that suits them. Made it real easy to get a new vehicle that fit my needs. Would definitely recommend to anybody that is looking for Vehicle that suits them. More
by Stevja001
Employees Worked With
Shane Gareau
April 17, 2019
Great Experience I worked with Melissa. She was great. She made my car buying experience wonderful. As a sales professional she was not trying to just make a sell, I worked with Melissa. She was great. She made my car buying experience wonderful. As a sales professional she was not trying to just make a sell, she wanted to make sure that I was excited by purchase. I would love to recommend this dealership to anyone who is interested in purchasing a vehicle.... More
by Shar
Employees Worked With
Melissa Koon, Wayne Thomas, Rakiid James
