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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 1,652 reviews
June 17, 2019
Horrible experience My wife and I had a horrible experience with this place and this salesman. We were lied to right off the bat, he said no banks would finance a 6,000 c My wife and I had a horrible experience with this place and this salesman. We were lied to right off the bat, he said no banks would finance a 6,000 car. When in fact they would . He just wanted to sell us a more expensive car to put more money into his pocket. and then they kept trying to feed us a bunch of bs to get us into a newer more expensive car. I will never recommend this place to anyone. Worst car shopping experience ive ever had. More
by mblocksom
June 17, 2019
Bought 2 cars in 5 weeks The staff is outstanding. Zach and Georg are great to work with. I would definitely buy another car from here. My first car got totalked and they quic The staff is outstanding. Zach and Georg are great to work with. I would definitely buy another car from here. My first car got totalked and they quickly found me another one as good as the first. More
by Ssggeo
June 15, 2019
Recent Purchase Shane was great to work with. He was accommodating and paid attention to the details. The buying process was smooth and easy. I would recommend worki Shane was great to work with. He was accommodating and paid attention to the details. The buying process was smooth and easy. I would recommend working with Shane at North Coast Auto Mall to anyone. More
by J2019
Employees Worked With
Shane Gareau
June 15, 2019
Proactive to meeting customers needs Tyler made the purchase process easier and was able to answer all of our questions. He is a great asset to the dealership and made our trip worth whil Tyler made the purchase process easier and was able to answer all of our questions. He is a great asset to the dealership and made our trip worth while. Thanks, Tyler! More
by Megan Weiss
Employees Worked With
Tyler Strimpel
June 14, 2019
Overall it was an good experience Antonio was good and polite and help with getting me what I needed to know about the vehicle. I will recommend this dealership to family and friends. Antonio was good and polite and help with getting me what I needed to know about the vehicle. I will recommend this dealership to family and friends. Jesus love y'all. More
by CATTLEYA
Employees Worked With
Antonio Gonzalez
June 14, 2019
Friendly The dealerships website was a big help. Zach greeted me at the door, friendly and helpful. Stayed with me through the whole process and kept me info The dealerships website was a big help. Zach greeted me at the door, friendly and helpful. Stayed with me through the whole process and kept me informed. They were pretty busy, but still efficient in their work. Kelly in financing did a awesome job. George stopped by a few times to make sure things were okay. Definitely a recommended team. More
by Arp821
June 14, 2019
Great experience I had a great experience at North Coast Auto Mall Parma, George was more than professional, put my friend in the car she wanted with less than two hou I had a great experience at North Coast Auto Mall Parma, George was more than professional, put my friend in the car she wanted with less than two hours. More
by Waiel
Employees Worked With
June 13, 2019
Purchasing a car I went in a nervous reck Sean made me comfortable and the process was easy and smooth. I would definitely recommend NCAM go in and ask for Sean. I went in a nervous reck Sean made me comfortable and the process was easy and smooth. I would definitely recommend NCAM go in and ask for Sean. More
by Melissa B
Employees Worked With
June 13, 2019
Great personality !!! Great personality made me feel at home and got me into a nice car I would definitely recommend going to north coast to visit Shane he’s a really dope Great personality made me feel at home and got me into a nice car I would definitely recommend going to north coast to visit Shane he’s a really dope person!!! More
by Loso
Employees Worked With
Shane Gareau
June 13, 2019
Great experience Antonio was very helpful and seemed to really love his job and helping me find a new vehicle. He answered all of my questions, and I had a lot this be Antonio was very helpful and seemed to really love his job and helping me find a new vehicle. He answered all of my questions, and I had a lot this being my first time buying a vehicle! I plan to go to him whenever I’m looking for a new vehicle and also send people I know to him. More
by Kdashla
