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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.8
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,652 reviews

July 19, 2019

Simply amazing Antonio was great from start to finish amazing customer service straight aim and pleased he asked me what was I looking for and from there it was all More

by Noel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Gonzalez
July 19, 2019

Professional Excellence Car buying made simple. Sean is concise and consistent with his information and takes his customer through each and every step to create an amazing de More

by Big Roc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2019

Exceptional customer service Tyler helped me through every step of the process while I was purchasing my car. I would recommend Tyler or north coast auto mall to anyone in the mar More

by Rj31298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tigran Djavadyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Strimpel, Jonathan Marhefka
July 16, 2019

Great deal, amazing new car! Went in just to start my car shopping, I've never bought a car so I really didnt know what to expect just tryibg to start getting the idea of what i c More

by Breezy917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mate Tamas, Antonio Gonzalez
July 16, 2019

Very satisfied with my purchase I've had the car for a few days brought it home from Cleveland to Salem and it barley even put a dent in my gas tank. I travel long distances often so More

by Tonya1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Silvestri
July 16, 2019

He was quick, efficient, and friendly. I came in wanting a dodge charger, I left in a dodge charger.. He was friendly, and worked with my situation which I don't have the best credit and so More

by Eric2663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Thomas, Zach White
July 14, 2019

Quick easy simple process Everyone was helpful and nice and help me and my girlfriend get a good vehicle for good price really quick and easy and took the time to show us diffe More

by Kfuller456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tigran Djavadyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steevy Rich, Antonio Gonzalez
July 13, 2019

Great experience She Was such a great help today and very friendly! She Found me a great vehicle with low miles within my budget 😊 I appreciate all your help today More

by Tonya1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Silvestri
July 12, 2019

Nothing but issues Sam lied to get me in my car and nothing but terrible customer service ever since and comment deleting on Facebook to cover it up More

by Kstarr216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Alhout
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Jul 16, 2019 -

North Coast Mitsubishi - West Cleveland responded

Good afternoon Kstarr, This is the Customer Service Department here at North Coast Auto Mall. We would like to apologize to you for your experience with us and offer our help. Our goal is for our customers to always leave with a smile on their face! Would you please reach out to us at your earliest convenience so that we may help in whatever way we can? Thank you and we hope to hear from you soon. Customer Service Department 888-606-2620

Jul 17, 2019 -

Kstarr216 responded

Same message you sent on Facebook for me to receive more poor service

July 10, 2019

Milad was very nice but the communication was poor. This place had NO frills but enuff inventory decently priced to intrigue me...Milad was very nice but his communication skills were subpar. A few exam More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milad Hanna
4.0
This rating includes all reviews, with more weight given to recent reviews.
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