North Coast Mitsubishi - West Cleveland

LeRoy was very considerate and gave us nothing more than his undivided attention. He made sure the process went as smoothly as possible. There was a hiccup at the end but, his honesty sealed the deal for his undivided attention. He made sure the process went as smoothly as possible. There was a hiccup at the end but, his honesty sealed the deal for my husband and I. He is a true valued employee and you (dealership) is lucky to have him aboard your staff. His vast knowledge and customer service skills are something that I value as a consumer. If anyone that we know is looking for a vehicle we will have him deal with LeRoy because he made us feel comfortable and a priority! More

I had a great experience purchasing a car at this dealership. Migel was very knowledgeable, professional, and a pleasure to work with. I would definitely purchase a car from him again. dealership. Migel was very knowledgeable, professional, and a pleasure to work with. I would definitely purchase a car from him again. More

I never write reviews- I always felt that these places were disgruntled customers came to complain... However after the experience my family and I had with North East Auto Credit, I felt I needed to give were disgruntled customers came to complain... However after the experience my family and I had with North East Auto Credit, I felt I needed to give a review to at least warn others. We don't have bad credit, but my wife and I had never financed a vehicle before, always buying them off of Craigslist before. We were drawn to their office by the great reviews on google. When we entered they were all sitting drinking red stripe beers and screaming and cursing. I would have left there, but I didnt. There were some staff walking around on cell phones saying things like "so we can't xxxxing get them approved?" And things like that. I got pushed into a car that I didnt want and strong armed into leaving a deposit. They made it sound like they were really working on a deal for us and trying to work everything out. I left that night feeling very uncomfortable and the next morning I went to get my deposit- that is where the trouble began. They pulled me into the backroom and seriously cornered me. "Your really going to let your family into that piece of xxxx your driving? Put their safety at risk? Wow your a good father, someone should take your kids away!" Thats how I was treated- then they lowered their price by half, waived the down payment- anything. I continued to tell them i wanted my deposit. The sales manager said "You know what, you're a xxxxxxxx artist and a liar" when I again asked for my deposit he cut me off and said "just get him his xxxxing deposit and out of my office." I wasnt smart enough to bring the reciept with me so they sent me home to get it. I came back again and they said the person who cuts the checks wouldnt be in for another two hours... I then finally got angry- I had kept it in check all this time because I wanted the deposit back- I went off and miraculously they finally have the deposit back. I went to Spitzer after this and got a nice car that is 10 years newer and had a much better experience- lesson learned for me. Don't go there- for any reason- Go to Spitzer and see Joel- he'll help you or find someone who can. More