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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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March 13, 2014
I had a great experience purchasing a car at this dealership. Migel was very knowledgeable, professional, and a pleasure to work with. I would definitely purchase a car from him again. dealership. Migel was very knowledgeable, professional, and a pleasure to work with. I would definitely purchase a car from him again. More
by Lara15
Employees Worked With
Migel Ruvinov, Migel Ruvinov
October 10, 2013
I never write reviews- I always felt that these places were disgruntled customers came to complain... However after the experience my family and I had with North East Auto Credit, I felt I needed to give were disgruntled customers came to complain... However after the experience my family and I had with North East Auto Credit, I felt I needed to give a review to at least warn others. We don't have bad credit, but my wife and I had never financed a vehicle before, always buying them off of Craigslist before. We were drawn to their office by the great reviews on google. When we entered they were all sitting drinking red stripe beers and screaming and cursing. I would have left there, but I didnt. There were some staff walking around on cell phones saying things like "so we can't xxxxing get them approved?" And things like that. I got pushed into a car that I didnt want and strong armed into leaving a deposit. They made it sound like they were really working on a deal for us and trying to work everything out. I left that night feeling very uncomfortable and the next morning I went to get my deposit- that is where the trouble began. They pulled me into the backroom and seriously cornered me. "Your really going to let your family into that piece of xxxx your driving? Put their safety at risk? Wow your a good father, someone should take your kids away!" Thats how I was treated- then they lowered their price by half, waived the down payment- anything. I continued to tell them i wanted my deposit. The sales manager said "You know what, you're a xxxxxxxx artist and a liar" when I again asked for my deposit he cut me off and said "just get him his xxxxing deposit and out of my office." I wasnt smart enough to bring the reciept with me so they sent me home to get it. I came back again and they said the person who cuts the checks wouldnt be in for another two hours... I then finally got angry- I had kept it in check all this time because I wanted the deposit back- I went off and miraculously they finally have the deposit back. I went to Spitzer after this and got a nice car that is 10 years newer and had a much better experience- lesson learned for me. Don't go there- for any reason- Go to Spitzer and see Joel- he'll help you or find someone who can. More
by Dontgotonortheastautocredit
Employees Worked With
The entire office
