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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.8
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,652 reviews

July 16, 2016

Great service We walked in and immediately we were test driving a car. George, helped us out alot and recommend anyone who is considering buying a vehicle get one f More

by Badir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2016

Adam goes above and beyond!! We were in the market for a used minivan. I have been to many dealerships over the past month and I saw a few possible cars at North East Auto credit. More

by Kate Walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
July 13, 2016

Great car buying experience! My fiancé and I drove 2 1/2 hours from the other side of Cleveland to look at a car that was listed on their site. We we got there, we were told it wa More

by Terry Hardy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
June 25, 2016

LIARS !!!!!!! George promised me over and over that they would get me an owners manual and a trunk lid cover that was missing. That was a month ago and they just fl More

by Paul
Price
Recommend Dealer
No
Employees Worked With
George Saliba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello George, I'm sorry that your are going through this, i would love to speak with you further regarding the details of these items you did not receive. It is never our intention to mislead any for our customers as our main goal is to provide excellent service. We take our customers feedback very seriously and you can be assured your feedback will be shared with the proper departments and team members. I would be glad to assist in getting these items that were promised to you. Please call or email me so i can assist you with this situation. Thank you again for your feedback, Sincerely, Bianca Ramjit Customer Care Coordinator customercare@northcoastauto.com 216-672-3572

June 24, 2016

640 credit score I went into this dealership and they are a buy here pay here dealer. It was a 2011 Infiniti QX56 $33k with 65k miles but I guess someone with more mon More

by Cargirl28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Jul 27, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello, I am so sorry to hear that you had a less than perfect experience here at North East Auto Credit, it is never our intention to mislead any of our customers as it is our main goal to provide excellent customer service.This is why we take our customers feedback so seriously. I am available anytime to speak with you regarding the details of your visit as this feedback helps us to improve our service. Thank you for the feedback, Sincerely, Bianca Ramjit Customer care coordinator NEAC 216-672-3572 customercare@northcoastauto.com

April 28, 2016

Adam Miller the best salesman I have ever met-gwenjohnson He is so great that I was able to walk out with a vehicle on the same day, make sure when you go to that dealership ask for Adam Miller, he so awesome More

by mstaurus46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
April 28, 2016

go see Adam My husband and I just got our new 2010 Nissan Sentra from north east auto credit, good customer service, easy process, please go see Adam today. More

by Street1234!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
April 22, 2016

Great experience Such an awesome facility with caring workers. They made sure I got a safe, affordable car for me and my children. I would definitely go back. More

by Trice1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Migel Ruvinov
April 14, 2016

My car experience at north east Ohio Adam Miller was my sales person he sold me a wonderful car I can get back and forward to work he was very perfessinal very patient with me wonderful More

by Cars stancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
April 13, 2016

Trip to Cleveland for the first time Found a Nissan Maxima on Cars .com I called the dealership and talk to Joey Gray the price was great and i put a deposited on the car and the next day More

by Greg GILLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gray
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