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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.8
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,652 reviews

August 29, 2016

New customer My experience here was great. I was happy because I was able to drive off with something nice. Wasn't what I wanted but I'll be able to get that next More

by Champel22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will ( New guy )
August 29, 2016

I got approved! Thank you so much Steevy at North Coast Auto sales. The staff was very friendly and was willing to work with me to get a vehicle. The selection on t More

by wvdiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steevy Rich
Sep 01, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello! We thank you so much for taking the time to leave this feedback for us! Sounds like Steve was able to provide you with great service and a great vehicle. We defiantly look forward to working with you again in the future. Until then enjoy you new car!!

August 26, 2016

Great experience I Was in desperate need of a new ,dependable, and safe vehicle for my daughter and I. Adam was able to make that possible for us. He was an absolute p More

by Brand25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
August 26, 2016

EXTREMELY UNPROFESSIONAL This place has been the worst I've ever been to. The cars are crap and the staff is rude. These 5 star comments seem like they are written by the empl More

by LLC02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Migel Ruvinov
Aug 29, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello, We are so terribly sorry to hear that you had such a unfortunate experience, I can assure you that we take all of these reviews very seriously as it is always our main concern to provide excellent service to all our customers. I would like the opportunity to speak with you further regarding the details of this visit in hopes of getting the chance to change the outlook you have for our dealership. We are not in the business of misleading our customers or sub par customer service. Please call me at anytime to discuss these issues further. Thank you for your feedback, Sincerely, Bianca Ramjit Customer Service Manager 216-672-3573

Sep 08, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello, I want to apologize for this unfortunate experience you seem to have had at our dealership. I can most defiantly assure you this is not acceptable. We take our feedback very seriously. As it is a way for us to make continuing improvements at our dealership.It is ALWAYS our main goal to provide exceptional customer service to everyone that enters our dealership. I would love the opportunity to speak with you further about the details of your visit here to see if i cant change the out look you have on our dealership. It is absolutely never our intention to waste anyone's time or have them leave our dealership unsatisfied with service or the selection of vehicles we have on our lot. I thank you so much for you feedback and your time and hope to hear from you very soon. Sincerely, Bianca Ramjit Customer Service Manager 216-672-3572 customercare@northcoastauto.com

August 22, 2016

Awsome place This dealer is awsome we had all odds against us and we still were approved thanks to george we are very excited with our purchase and we couldnt of g More

by Estrella15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2016 -

North Coast Mitsubishi - West Cleveland responded

Thank you for taking the time to leave this great review! we are so glad George was able to get you a great deal on your new car. We look forward to working with you again in the future and enjoy your new car!! Sincerely, Bianca Ramjit Customer care coordinator

August 19, 2016

So fast! My sister was driving a deathtrap and he made sure she drove home safely that day! Can't believe how quick and hard he worked for her. Add in the hu More

by Jboogs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Miller
August 19, 2016

Awesome customer Service Salesman George Saliba was great took very good care of us great vehicle highly recommend come down check out the vehicles you won't be disappointed More

by cscott0227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2016

George Saliba is a wonderful salesman! We traveled to the dealership in Cleveland, OH from Columbus, OH and we were able to work with George beforehand via phone and/or email to make sure e More

by Jovita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2016

George is awesome I got the car of me dreams in very little time George worked with me and got me into the car I wanted I recommend you see George for your next car More

by Mtjsmom2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello, Thank you so much for taking the time to leave us your feedback! We are so glad to hear George was able to provide you with such a hassle-free buying experience. We hope to work with you again in the future, Until then enjoy your dream car!! Thank you again for your feedback, Sincerely, Bianca Ramjit Customer Care Coordinator

July 30, 2016

Excellent service and Wonderful people Sean Brown and George Saliba worked excellently together to help us get a car. It was a wonderful experience because they made it easy for us. Thank y More

by Ellen12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Brown/Sales
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