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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.8
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,652 reviews

October 27, 2016

You want to stop here first! Sean is fantastic to work with, and listened to what I had to have and made happen. I was treated like a human - not like my score was the only thing More

by Sharon J Matty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
October 24, 2016

Special thanks to gorge saliba This dealer is great they worked with us on everything and no matter what they worked around the clock to help us get approved even when all odds were More

by Estrella15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2016

Do not purchase from ths place They are thiefs if u a day late they will take ur car & their attitudes are very nasty n prejudice i will not recommend anyone to ths place More

by Tug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Plumb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steevy Rich
Nov 14, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello, I am sorry to hear this happens to you, Its never our intention to have any of our customers leaving our dealership unsatisfied. Unfortunately we do not hold vehicles unless a refundable deposit is made, If we do not have a deposit and a customer misses a appointment we cannot hold the vehicles from another customer whom is wanting to purchase. While we do all we can to assure our customers are happy and satisfied we do inform all of them of this possibility. I am terribly sorry for any inconvenience this may have caused you, I can assure you its never our intention. We take all of our feedback very seriously as it helps us to make continued improvements at our dealership so i thank you for taking the time to share. Again i am terribly sorry for this misunderstanding and can be reached at anytime for further questions or concerns. Thank you again for sharing, Sincerely, Bianca Ramjit customercare@northcoastauto.com 216-672-3572

October 22, 2016

Great George Saliba is great thank you.very much for being so helpful with the whole process I really appreciate it I will be sure to recommend you to frien More

by Xamanderrxd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2016

Phenomenal Experience! We had the wort experience at so many dealers looking for a new car - until we found North East Auto Credit. It's an entirely different world here, on More

by A&D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
October 22, 2016

Great experience! I got a 2015 Honda Civic and Adam was a great salesman! Really helpful and picked the best car for me! Everyone was really nice and made the car shopp More

by JessicaUnderwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
October 20, 2016

review excellent service. very professional and inforfamtive. very friendly and helpful and nice. i would reccomend coming to this car place to buy a car. i More

by suziequale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tigran Djaradyan
October 06, 2016

great deals, good service I would like to thank the whole team, I did not think I was going to leave with a car that day, my salesman was Sean Brown, he was great and he was ho More

by heatherb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Brown
September 27, 2016

Like Family Went online to get approval for a vehicle, got approved, a salesman name George Saliba email me and made an appointment, he was very nice met us at th More

by Mrs. King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2016

Bought a Volkswagen and couldn't be happier Had an excellent experience at north coast auto mall. Bought a car from Jeremy Haas and had a surprisingly good experience. He was a laid back guy and More

by Christianlucas44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2016 -

North Coast Mitsubishi - West Cleveland responded

Thank you for the feedback Christian!

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