North Coast Mitsubishi - West Cleveland

"Bad"Credit but Sean kept his word and got me rolling Me and my fiancé both have barely ok credit but working with Sean he did everything he could and got my fiancé her rolling in a 2013 and less then 3 m Me and my fiancé both have barely ok credit but working with Sean he did everything he could and got my fiancé her rolling in a 2013 and less then 3 months got me rolling in a 2014.....When everyone else said no for different reasons Sean did his best and made it happen with decent payments and terms!!!!! More

Very professional The reason this rating was giving because I've had my car for two years and never had a problem getting it fixed. Scott is very understanding and pro The reason this rating was giving because I've had my car for two years and never had a problem getting it fixed. Scott is very understanding and professional and he helps me Everytime I come to see him. More

Long wait to process paperwork but salesperson was great I went to pick up my car and the air conditioner didn't work. Within a few minutes they said I could back out of my deal due to the issue and pick out I went to pick up my car and the air conditioner didn't work. Within a few minutes they said I could back out of my deal due to the issue and pick out another car. They matched the price and financing termes as well, which was great. The only issue is it took several hours to fix the paperwork due to being short staffed. More

Great experience Kelsey was great! She was a pleasure to work with. Great dealership with great prices. They were also flexible with my less than perfect credit situat Kelsey was great! She was a pleasure to work with. Great dealership with great prices. They were also flexible with my less than perfect credit situation More

Great experience Was a good experience, Tigran Djavadyan is a very good sales associate. Got a beautiful truck at a great price. whole process was quick. I would recom Was a good experience, Tigran Djavadyan is a very good sales associate. Got a beautiful truck at a great price. whole process was quick. I would recommend to anyone. More

Service Department Scott Remer was able to get my Ford Transit in and fixed before I left for my trip. He was able to do this on no notice. My experience with Northeas Scott Remer was able to get my Ford Transit in and fixed before I left for my trip. He was able to do this on no notice. My experience with Northeast is that I will be back and I am recommending them to everyone I know and all of my clients. Service like this is almost unheard of, I personally want to thank Scott and his service team for the great work they have done. More

Highly disappointed when I got home I drove quite a ways to this location to look at a van. This is a very small dealership. I traded in a van for another van. The van I traded in they g I drove quite a ways to this location to look at a van. This is a very small dealership. I traded in a van for another van. The van I traded in they gave me $2000 less than what Kelly Blue Book said the dealer trade in value would be. I was disappointed in this. The newer van had some pretty good dings inside the vehicle and outside of the vehicle. The manager would not take anything off of the listing price because of the dings since he already took off $400 for tires (which it needs new ones and will cost me over $400). They were able to get the payment where I needed it so I bought the van. When I drove off the lot there was very little gas in it...the gas light was even on. After a few days of having the van I noticed that the AC was not working. I took it to a mechanic and they gave me a list of things that was leaking in the van and things that needed fixed. Steevy (my sales rep) even told me that they check the vehicles over very well and don't send any out the door that is poorly inspected, like their sister Akron dealership does. Needless to say I now have a van with low miles, a payment I can afford, but a lot of things that need fixed that they were not upfront with. If you live close I would suggest to take the car you are interested in to another mechanic before you buy it. They did give me this 'option' when signing the papers but with me living so far way it was not possible to drive it home to my mechanic to get things checked out. More

Awesome Came in for a 2014 & ended up with a 2016 with a great price. I was highly satisfied with Jeremy & how he worked with me. Would do it again in a heart Came in for a 2014 & ended up with a 2016 with a great price. I was highly satisfied with Jeremy & how he worked with me. Would do it again in a heartbeat. More

Lexus ES350 2014 wheel problems solved Migel Ruvinov is a good sales manager to deal with, understood what I was looking for and was great to work with, ask for Miguel. I had a problem w Migel Ruvinov is a good sales manager to deal with, understood what I was looking for and was great to work with, ask for Miguel. I had a problem with a wheel noise and they sent me to Scott their service manager. Scott knew the problem was a bearing and even which one. He contacted Metro Lexus for a Warranty repair and they gave me an appointment. They said they didnt find anything and in general werent motivated to solve the problem. I relayed my experience to Scott and he said he would call them. Minutes later I got a call from a very apolgetic service manager, he had obviously been schooled perfectly and couldnt do enough to solve the problem. I got the royal Lexus treatment and the two bad bearings were replaced at no charge. Scott is the key man of a great service department. He knows how to deal with service managers around Cleveland and good man to have when you have a problem. Thanks Migel and Scott I really like my Lexus I got at a great price and Scott went the distance to solve a warranty problem. More

Great car buying experience! Great car buying experience. Tigran was an awesome salesman. Although my circumstances were very difficult he still made sure I was approved! I would Great car buying experience. Tigran was an awesome salesman. Although my circumstances were very difficult he still made sure I was approved! I would recommend any and everyone to shop north coast auto mall. Very comfortable no pressure car buying experience. More