
North Brothers Ford
Westland, MI
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I have been to many Ford Dealerships over the years and once I was recommended to go here and speak to Dan Dywer by a trusted friend I wont go anywhere else! They worked so hard to get me and my kids in a once I was recommended to go here and speak to Dan Dywer by a trusted friend I wont go anywhere else! They worked so hard to get me and my kids in a great affordable car! Im not easy to work with either! LOL Dan the Man as I call him :-) was awesome and have referred him to many people! For the countless hours, time and energy he puts in his job, they need more people like him because he truly cares about what he does and its not just another sale in his eyes! He treats you like family and to me that goes a long way! When I came across this site I was glad to see North Brothers Certified and highly ranked amongst the rest! They TRULY are the BEST! More
Two years ago I had leased my Mercury Milan from Mike Shebli, and it was time to make a decision on what my next vehicle was going to be. I had gone back and forth as to what my next vehicle would be, re Shebli, and it was time to make a decision on what my next vehicle was going to be. I had gone back and forth as to what my next vehicle would be, researching and comparing until I dropped. Foreign? Domestic? Stick with Ford or try something else? Along the way I had contacted Mike, asking him a question about one thing or another and each time he was very gracious in answering. Even when I called him one night after 9pm asking his opinion on a lease price of a competitor’s vehicle, he was very helpful to point out that it wasn’t the right decision. And truth be told, he was correct. A few weeks ago I came into the dealership to stop by and see Mike to see what kind of deals there were on a Focus. He ran the numbers for me, pulling up likely prices and scenarios, and booked an appointment for when I returned from my vacation, as I was eager to pick one out. And even though I probably got a little overbearing at times, I just knew what I wanted, and Mike understood, not once making me feel as though I was a hindrance. I have always appreciated the non-pushy approach that Mike takes, he doesn’t try to talk you into something, he just lays it all out for you to decide for yourself. It was no question as to where I was going to purchase my next Ford vehicle, or from whom. To put it simply, I will purchase my vehicles from Mike Shebli wherever he may work, which I hope continues to be North Bros Ford. He is a helpful, hardworking guy who has shown me that a good salesman, who truly wants/cares about your business will be there for you today, tomorrow, or tonight at 9pm. He is the kind of guy that you want to deal with, because he is open and honest with you. I had no problem dropping what I was doing to provide him with the information whenever he needed it. Its salesmen like Mike that make you want to come back, to re-lease, re-buy or whatever the case may be. Someone who doesn’t make it a drag to go to the car dealer, someone who asks about your family, asks about your life. He was helpful, understanding, and great to work with from beginning to the end, when I picked up my brand new Focus. He even stuck with me as I went back and forth between that and the Taurus, not once pushing me to make a decision. He let me work it out; presenting me with all the information I needed to make an educated decision. Great dealer, great service. More
We have purchased two veHicles from Dan Dwyer and will be purchasing a 3rd this year. He is knowledgeable, efficient, and extremely personable. We love Dan and continue to refer our friends and family to him purchasing a 3rd this year. He is knowledgeable, efficient, and extremely personable. We love Dan and continue to refer our friends and family to him. More
I was very happy with the customer service I received from Dan. He helped me get out of my current lease so I could get into the car that I wanted and at a great price. I would definitely recommend him t from Dan. He helped me get out of my current lease so I could get into the car that I wanted and at a great price. I would definitely recommend him to my family and friends. More
We absolutely love North Brothers!! We bought two cars from here and Dan Dwyer was great. He helped us get out of two leases that were not up yet and still got us in two new cars for a reasonable price. H from here and Dan Dwyer was great. He helped us get out of two leases that were not up yet and still got us in two new cars for a reasonable price. He did everything he could to help us out.I would recommend anyone to go see Dan Dwyer. He is an awesome, friendly and honest guy. He tells you exactly what you are getting and no bs. We love our car/ truck. I have a ford edge and my boyfriend has a f-150. Anyone looking for a car go to North Brothers!!! More
My experience at North Brothers Ford was nothing short of exceptional. Dany Dwyer provided me with unparalleled customer service. I am absolutely thrilled with my new Taurus SHO. exceptional. Dany Dwyer provided me with unparalleled customer service. I am absolutely thrilled with my new Taurus SHO. More
I had a great experience at North Brothers Ford dealing with the salesman Eric Doebel. He was attentive to my needs and went the extra mile to help. with the salesman Eric Doebel. He was attentive to my needs and went the extra mile to help. More
I visited North Brothers Ford to lease a new vehicle. I decided I wanted to lease a Fusion. I worked with Dan Dwyer in Sales. Dan was very knowledgeable, and eager to help me. Dan provided me with great cu decided I wanted to lease a Fusion. I worked with Dan Dwyer in Sales. Dan was very knowledgeable, and eager to help me. Dan provided me with great customer service and I felt he was truly trying to help me the best he could in regards to pricing. Dan was very accommodating and also delivered me my car to work. I was very impressed with his attention to detail and his commitment to customer service. I was so happy with Dan's service, I have recommended him to others I know that are looking for a new car. My boyfriend also ended up leasing through Dan Dwyer, and North Brothers Ford. He was very satisfied with his service as well. More
Sharon Carpenter is the best sales person I have ever worked with in my life. Sharon made me feel at home and relaxed by eliminating the stress traditionally associated with buying a new car.Sharon is a worked with in my life. Sharon made me feel at home and relaxed by eliminating the stress traditionally associated with buying a new car.Sharon is a great asset to your company and very knowledgable and has made me a North Brothers customer for life. More
Overall terrible experience - quick to get you into a new car even if it is not the right one then you are on your own! Do your research before purchasing a car here because they will say anything it takes car even if it is not the right one then you are on your own! Do your research before purchasing a car here because they will say anything it takes to get you into signing that day. Once you sign you are obligated to keep the vehicle even if the statements by the sales team are false concerning the product they are selling. I will NEVER buy a car from this dealership ever again and they DO NOT CARE ABOUT THE CUSTOMER - ITS ALL ABOUT THE SALE WITH THEM! After buying a new car there and complaining to the Sales Manager he kept sending me back to the salesman who was way to busy to even talk to me after the sale. At the end of the day a good sales person will listen to their customers and get them into a vehicle that is appropriate for their needs! There are plenty of Ford dealers in the Metro Area and I would not buy a car from this dealership - do yourself a favor and drive to the next dealership! More