North Bay GMC Cadillac

Taken on time and comfortably seated while waiting! North shore Cadillac is a premier dealership in all facets of the business! North shore Cadillac is a premier dealership in all facets of the business! More

Great service on diagnosing an issue on my Yukon, thorough work and professional solution to solve it thorough work and professional solution to solve it More

Had my car in for service for 2 months. Never returned any calls. When I did get in touch with my service provider all he told me was there is no change or an ETA. Providing no details, so Never returned any calls. When I did get in touch with my service provider all he told me was there is no change or an ETA. Providing no details, so I felt as if I was being ignored More

The service at the dealership was professional and efficient. Will, the service adviser, was courteous. efficient. Will, the service adviser, was courteous. More

did not fix the problem I had. Will have to go back to the dealer and waste half of my working day. Will have to go back to the dealer and waste half of my working day. More

Set up appointment with loaner never got it and this was the second time. And they make you wait forever before someone gets to you the second time. And they make you wait forever before someone gets to you More

Very satisfied! Although my English is not good, the salesperson Laura was very patient and gave me a satisfactory car model. The service was also great! Thumbs up Although my English is not good, the salesperson Laura was very patient and gave me a satisfactory car model. The service was also great! Thumbs up More

Excellent! Thank you so much Mr. Williams, we appreciate you--great Service Advisor. Great experience. Thank you so much Mr. Williams, we appreciate you--great Service Advisor. Great experience. More

Great dealership. Jerry and David and staff were great! Would use them again in the future. Thank you! Jerry and David and staff were great! Would use them again in the future. Thank you! More

After contacting and visiting thirteen Cadillac dealerships across the Tri state area; I chose to order my Escalade IQL from North Bay Cadillac. I waited four years for the release of the Electric dealerships across the Tri state area; I chose to order my Escalade IQL from North Bay Cadillac. I waited four years for the release of the Electric Escalade. I contacted the General Manager John Campanelli and informed him that I wanted one of the first IQL’s manufactured. Mr. Campanelli informed me that my personality would match best with Sales Associate Francesco Bentivedo. We had one exchange where I provided Francesco all the details of the exact specifications that I needed and the accompanying deposit. Francesco informed me that the next time I would hear from him would be him informing me my vehicle was in production. I received a call a couple of weeks later of the production of the vehicle and several weeks after that he called to inform me that my Vehicle was ready to be picked up. The process was seamless and without the time consuming attempts to purchase items and packages I was not interested. I am elected to purchase the wheel protection package after Francesco explained all the details. I love my IQL and it arrived eleven weeks after I placed the order. One of the reasons I decided to go with North Bay Cadillac is they have by far the best and largest vehicle allocations; accompanied with No dealership mark ups. I visited another dealership that explained there was a $41,000 dealership mark up on the same exact car I ultimately ordered from Francesco. You are more than welcome to browse at other dealerships who will attach huge dealership mark ups or have your order on hold for years or go to NorthBay Cadillac and have Francesco get your vehicle delivered fast and as ordered. My wife now wants the same IQL as me and Francesco is the point person we will purchase from. Great team and I am very happy with my decision to purchase from Francesco Bentivedo at North Bay Cadillac. Alfred Lowe More