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North Bay GMC Cadillac

Great Neck, NY

3.3
388 Reviews

720 Northern Boulevard

Great Neck, NY

11021

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Showing 388 reviews

February 17, 2025

North Bay Cadillac: A Dealership to Avoid at All Costs If you value customer loyalty, financial security, and basic honesty, stay far away from North Bay Cadillac. This dealership operates like a More

by dshokrian1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Campanelli, Michelle Thornton, John O'Grady, Chris Werner, Ashley Rodgers, Jack Weidinger, John Franstzis
February 17, 2025

We had a great experience at North Bay with Joanna Cronin. She was patient, courteous and extremely knowledgeable. Would recommend her and the dealership to all friends and family. More

by Juliennebrovenick
Recommend Dealer
Yes
Employees Worked With
Joanna Cronin
Feb 18, 2025 -

North Bay GMC Cadillac responded

Thank you for your wonderful review, Julienne! We're thrilled to hear that you had a great experience with Joanna at North Bay Cadillac Buick GMC. We appreciate your kind words and recommendation to your friends and family. We look forward to welcoming you back in the future! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

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January 04, 2025

I found the car I was looking for here at North Bay, on the internet. My phone conversations With Peter, John and David were perfect. If one wasn't there the other handled my questions and rather than "can More

by waltm96160
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Colotti, John O'Grady, Petar Ardeljan
Jan 05, 2025 -

North Bay GMC Cadillac responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that you found the car you were looking for at North Bay Cadillac Buick GMC and that our team, including Peter, John, and David, provided you with exceptional service. It’s our goal to ensure a smooth and pressure-free buying experience, and we're glad we could exceed your expectations. Your recognition of the additional perks like the key replacement policy and interior sanitization means a lot to us. We appreciate your kind words and look forward to serving you again in the future. Have a great day! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

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December 06, 2024

extremely unprofessional no one knows what the other person is doing horrible service i wish I could give them a lower rating do not use them thats all i can say More

by kashourmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Forenza, Michelle Thornton, Barry Weingart, Chris Werner, Rochelle Fischer, Marino Donaggio, Ashley Rodgers, Jack Weidinger, Amanda Rosario, Natasha Jardine
Dec 09, 2024 -

North Bay GMC Cadillac responded

Thank you for your feedback. I understand your frustration with your experience at North Bay Cadillac Buick GMC. We strive for professionalism and seamless service, and your experience does not reflect our standards. Please feel free to contact me directly so we can address your concerns more thoroughly. Your satisfaction is important to us. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

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August 28, 2024

What an amazing experience. By far the best dealership we have ever purchased a vehicle from. Many thanks to Chris W. and the staff at North Bay. Looking forward to enjoying More

by Ralbarelec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris W., Rochelle Fischer
Aug 29, 2024 -

North Bay GMC Cadillac responded

Thank you so much for your wonderful review! I'm thrilled to hear about your amazing experience at North Bay Cadillac Buick GMC and I am glad Chris and the team could assist you in finding your new 2024 GMC Acadia AT4. I appreciate your kind words and look forward to serving you again for your next purchase. Enjoy your new vehicle! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

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February 23, 2024

Had a horrible experience with this place because of Nixon. An extremely unprofessional employee and inappropriate with my wife. This was the first time doing business with this place and our last! Stay More

by Seb1784
Recommend Dealer
No
Employees Worked With
Nixon
Feb 23, 2024 -

North Bay GMC Cadillac responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

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September 15, 2023

Had a terrible experience with north bay, I regret purchasing my vehicle here ( 2022 Escalade Esv ) back in December 2021. After I ordered the vehicle and when it came time to go back and pick it up More

by Outlet373ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joey Yadgar, Ashley Rodgers
Sep 18, 2023 -

North Bay GMC Cadillac responded

Ali, I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to attempt to resolve this. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

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September 01, 2023

If I could give a lower review, I would. I purchased a new Cadillac 7/10/23. It’s now 9/1 and it is still not registered. The registry has no record of the car, and my temp tags are expired. More

by Sjt324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Armando Salazar, Michelle Thornton
Sep 05, 2023 -

North Bay GMC Cadillac responded

We acknowledge your review and are currently looking into the events you’ve detailed.

February 03, 2023

Great dealership. Laura Sodano was our salesperson, She made the process very easy and stress less. Laura went over every detail of the process and the car. This was t More

by rcb879
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Sodano, John Campanelli, Marino Donaggio, Ashley Rodgers
Feb 04, 2023 -

North Bay GMC Cadillac responded

Thank you so much for taking the time to share your kind words about your experience at North Bay Cadillac Buick GMC! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

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June 10, 2022

Waited 6 weeks for appoint and dealer said im not in their system but squeeze me in they adjusted my hood release and I had to call at 5:45 15 minutes before the dealer closed to find out I wasn’t getti More

by Jd11545
Recommend Dealer
No
Employees Worked With
The three women at the reception desk most helpful , Barry Weingart
Jun 13, 2022 -

North Bay GMC Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

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