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North Bay Ford
Santa Cruz, CA
72 Reviews
Welcome to North Bay Ford!
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 72 reviews
May 13, 2019
2018 Ford EcoSport Purchase Great sales, management, and maintenance staff. Very easy purchasing and delivery process. I will buy there again some day. Had minor problem with Great sales, management, and maintenance staff. Very easy purchasing and delivery process. I will buy there again some day. Had minor problem with the vehicle after deliver but maintenance department jumped right on and fixed it. More
by noway
Employees Worked With
Robert Caron
May 02, 2019
White-glove Customer Service We bought our car at North Bay, we get our servicing at North Bay. They are the best in terms of mechanic quality and customer focused service. We bought our car at North Bay, we get our servicing at North Bay. They are the best in terms of mechanic quality and customer focused service. More
by Solong
Employees Worked With
Fleet manager sold us our car, and the service department treats us like gold.
