Norris Ford

Bliss Salesman Stan Ma and Manager Tyler Smith, absolute pleasure to work with! 100% content with my new truck! They went out of there way to ensure I was u Salesman Stan Ma and Manager Tyler Smith, absolute pleasure to work with! 100% content with my new truck! They went out of there way to ensure I was undoubtedly happy. More

New Truck Stan Ma at Norris Ford was Awesome, had me in the truck I wanted at a price that worked for me in no time. Will always go back. Stan Ma at Norris Ford was Awesome, had me in the truck I wanted at a price that worked for me in no time. Will always go back. More

Outstanding dealership and staff Stan Ma is outstanding. So friendly and welcoming to our questions. Never rushed us. He knows his products very well. We enjoy doing business with him Stan Ma is outstanding. So friendly and welcoming to our questions. Never rushed us. He knows his products very well. We enjoy doing business with him and Norris. Ford. We have bought a number of Fords from Norris and have been treated very fairly each time. Ford has been our go to car for nearly 50 years and Norris is our go to dealer for purchases and service. More

Great Experience at Norris Ford buying my new SUV! If you are looking to buy a new vehicle, Norris Ford is the place to go. I'm sure most people like me hate how long it takes to buy a new car, but my If you are looking to buy a new vehicle, Norris Ford is the place to go. I'm sure most people like me hate how long it takes to buy a new car, but my salesman had me out and on the road within two hours which is un heard of in most cases when buying a new vehicle. I could go on & on about how well my sales guy took care of me but my review would become a novel. All I can say is, if you are looking to buy a new Ford, Contact the gentleman who took care of me. "Stan the Man Ma" Great guy!! Sales Representative Stan Ma Norris Ford 901 Merritt Blvd Baltimore, MD 21222 (443) 549-3459 More

Great customer service Willing to with customers. Sales person listen to the customer wants to meet my request and finding the vehicle i was looking for. The atmosphere was Willing to with customers. Sales person listen to the customer wants to meet my request and finding the vehicle i was looking for. The atmosphere was pleasing without a push to purchase something I didn't want. That's why I'm a repeat customer and always received great service. More

Top rate We not only got the car we wanted. We had a great time working with some of the best gentlemen we have ever had the honor of meeting. Each member of t We not only got the car we wanted. We had a great time working with some of the best gentlemen we have ever had the honor of meeting. Each member of the team treated is as is we were the only customer that mattered. Sure one of the members eas a Steelers fan. But the rest of the team more than made took up his slack. Lol. Really enjoyed working with the guys. And look forward to the next time we get to work together. Seriously Mother and daughter Barbara abd Amelia More

Easy quick and painless Mark Mansfield at Norris Ford was great to deal with very helpful honest and low pressure which made for a great truck buying experience I highly reco Mark Mansfield at Norris Ford was great to deal with very helpful honest and low pressure which made for a great truck buying experience I highly recommend them More

Leasing my SUV After researching in 5 different Ford dealers, the best deal was given by Norris Ford. When we went to see the car, the attention was excellent. The s After researching in 5 different Ford dealers, the best deal was given by Norris Ford. When we went to see the car, the attention was excellent. The seller, Garry Parsons Jr., did an amazing job getting the deal; the sales manager, Dave Webster, financial manager, and store manager were efficient, diligent on closing the deal. I would definitely recommend Norris Ford to get your new or used car!! More

Went home happy. I went to Norris ford hoping to negotiate a deal that Koons ford would not. I was in the market for a F-150 specifically blue and 4x4 ecoboost. Both d I went to Norris ford hoping to negotiate a deal that Koons ford would not. I was in the market for a F-150 specifically blue and 4x4 ecoboost. Both dealerships had the same truck. That was an STX 2.7 twin turbo xl super cab. After being a repeated koons buyer along with my whole family and extended, I went to finalize a deal with Norris in Dundalk instead. Norris was very polite, very helpful, insisting showing me every feature of the truck, and lastly being easier to work with. Every time I tried negotiating with koons they kept saying my deal with Norris was a lie and wouldn’t happen, even with paper work shown to them proved my deal was made and confirmed with Norris. Koons lost a deal on the same truck with the same specs to a loyal customer to another ford dealer ship. The management at Norris was a different experience along with the Sales man as well. Tony (car dealer) and Tyler (manager) at Norris negotiated numbers with me and included added accessories to the truck which made me say yes to them and no to koons. I was told repeatedly from Koons that they sell more cars up and down compared to Norris does in a year and it’s ok if they lose this deal. Well koons lost more than one deal, they lost a large family of ford and they call that business. Well I gladly Took my buisness someplace else and was more than happy. Thank you Norris and thank you Tyler and Tony. More

No pressure I recently lost my car in an accident. I was not looking forward to buying a new vehicle but I needed one. I was looking online at vehicles from Norri I recently lost my car in an accident. I was not looking forward to buying a new vehicle but I needed one. I was looking online at vehicles from Norris Ford to see what I could afford. I received a phone call from Jason Catanzariti the next morning. I made an appointment to meet him that afternoon. He asked what I was looking for, showed them to my son and I, as my son will soon be driving. I wanted to make sure he was comfortable in the driver's seat too. We test drove an Escape and a couple hours later drove off as the new owners. The staff was super friendly and helpful. You are in great hands at Norris Ford. More