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Norris Ford
Baltimore, MD
335 Reviews
Norris Ford in greater Baltimore is proud to serve Glen Burnie, Owings Mills and Annapolis with quality Ford vehicles. With the latest models like the Explorer, Fusion, F-150, Escape, Fiesta, Focus and Mustang,, we carry vehicle to fit everyone's need. Come over and visit us at 901 Merritt Blvd and test drive a new Ford or used car. Our customers leave our dealership 100% satisfied with our excellent customer service and our friendly salespeople.
We carry a variety of used cars for you to choose from, all of which have gone through our detailed quality inspection before made available on the lot. We offer financing services so you can get into the new Ford or used car you want without a problem.
We at Norris Ford are not just your greater Baltimore Ford dealership, we have a full service repair and body shop so you can get the best care for your new Ford or used car. Whether you need Ford auto repair, scheduled service maintenance or Ford auto parts, we are ready to be your first and only choice for quality work on your car.
Stop by our showroom and see the latest additions to our Baltimore area Ford dealership or give us call today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 335 reviews
May 21, 2010
We were treated with respect and all of our questions were answered honestly. I recommend Norris Ford to everyone. Sam is wonderful. I have purchased many cars in the past and Norris Ford is an exception were answered honestly. I recommend Norris Ford to everyone. Sam is wonderful. I have purchased many cars in the past and Norris Ford is an exceptional dealer. Thank you Sam for you expertise and professionalism! More
by tthom21918
Employees Worked With
Sam Marino
May 11, 2010
Very responsive (but not annoying) internet sales team, helpful sales and financing team at the dealership. I knew the car I wanted before-hand and already had a good price from another dealership, but No helpful sales and financing team at the dealership. I knew the car I wanted before-hand and already had a good price from another dealership, but Norris was able to beat the price and even bring the car I wanted in from another location when they didn't have it on the lot. Gave me a great, personal experience, the best price I could find in the area, and a great car. More
by testud08
Employees Worked With
Matthew Proia
May 01, 2010
This was a very pleasant buying trip! We spoke with Matt This was a very pleasant buying trip! We spoke with Matt on the phone after looking at the cars from Norris Ford of Dundalk on the Internet. We t This was a very pleasant buying trip! We spoke with Matt on the phone after looking at the cars from Norris Ford of Dundalk on the Internet. We told Matt what we wanted on a 2010 Fusion and also told him the price quote from another Ford dealer who was much closer to where we live. He told us that he would make it worth the distance to come to his dealership because he could sell us the car for less.He was true to his word and we bought the car 30 minutes after we walked into the dealership! It truly was a "no hassle deal!" Susan was informative and respectful telling us about all of the warranties we could add and Frank was very responsible and quick getting us through the purchase paperwork. Matt,our salesman, was not only nice but he was honest, too! We are thrilled with our new car! More
by waxpenny
Employees Worked With
Matt, Frank, & Susan
March 13, 2010
First of all we were very pleased with our sales man First of all we were very pleased with our sales man Harvey Appleby, very friendly and good explaining about the xls escape that we wonted.We love First of all we were very pleased with our sales man Harvey Appleby, very friendly and good explaining about the xls escape that we wonted.We love the color steel blue metallic, had to wait for Harvey to fine one but it was worth it, When I was driving it home from the lot that night I was very proud, I was thinking look at me. Thank you again...... More
by georgie0410
Employees Worked With
Harvey Appleby
March 09, 2010
My family has been a faithful customer to Norris for many years and I'm sad to say that the time has come to change our dealership. I have suffered through numerous service issues and could give many detail years and I'm sad to say that the time has come to change our dealership. I have suffered through numerous service issues and could give many details of poor customer service but I am so tired of re-hashing the misery. Only months in my 2010 Ford, I couldn't take it any longer and traded it in for a Chevy. The service I received at my new dealer was outstanding and only confirmed that Norris is failing. I've never been happier with a dealership and just wish that I hadn't waited so long to make the change! More
by njoyinglyfe
Employees Worked With
Service and Finance
